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HostingerReviews 736

2.7

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Hostinger Reviews Summary

Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
27
value
25
shipping
12
returns
16
quality
25
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Facing 524 error, after opening 10 pages at a time
August 3, 2022
Updated review

Facing 524 error, after opening 10 pages at a time.
It don't look resolved, but i think i need to upgrade the plan or need to go with dedicated server.

Date of experience: July 4, 2022
Hostinger I. — Hostinger Rep
over a year old

Hello there,

We're sorry to hear about this issue, but thank you for sharing your candid feedback.

If this issue persists, don't hesitate to contact us at support@hostinger.com — our Customer Success Team is ready 24/7 to help.

Warm regards,
Gabriela


Facing 524 error, after opening 10 pages at a time
July 31, 2022
Previous review

Facing 524 error, after opening 10 pages at a time

Date of experience: July 1, 2022
India
1 review
0 helpful votes
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Super communication and super support all things thank u

Date of experience: July 4, 2022
Singapore
1 review
1 helpful vote
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Very easy to set up and easy to upgrade hosting plan. Easy to navigate and understand what each options do even for beginner like me.

The only problem I had was when Hostinger upgraded their server in Singapore(which where I selected my server location). Other than that, its perfect. Never been down since. Uptime since 2021.

10/10 - Customer Service, Navigation, Current Plan Details, Processing Task Manager & Dashboard
9/10 - Uptime

Date of experience: July 4, 2022
Thailand
1 review
0 helpful votes
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The system is stable
July 4, 2022

The system is stable.
The service is ok.
The web is simple.

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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At first i faced some issues related to speed and up time. But now everything is working blazing fast and up time is also improved. Overall happy with the hosting.

Date of experience: July 4, 2022
Spain
1 review
0 helpful votes
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Thanks
July 4, 2022

Thanks. Was very straightforward to get started and set up.

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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It's good to work with hostinger I enjoy
Keep going thank you

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Everything is good and highly satisfied with the hosting

Date of experience: July 4, 2022
Sri Lanka
1 review
0 helpful votes
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There was ways great support provided by hostinger. The servers were also most of the stable. Only some times the servers make me awkward showing sudden errors and faults in usage meter. Other than that Hostinger provides a very good hosting service.

Regards,
Zumry

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Although the beta file manager works fine,
The basic file manager doesn't open when there is an anti-virus installed.

Other than that everything is awesome.

Date of experience: July 4, 2022
France
29 reviews
9 helpful votes
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Great support, great prices. But single shared hosting is slow and you will not be able to load small videos

Date of experience: July 4, 2022
Colorado
1 review
0 helpful votes
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Your support was good but you email hosting service was poor. Instead moved my email away from Hostingrr.

Date of experience: July 4, 2022
Hostinger I. — Hostinger Rep
over a year old

Hello, Gregory,

Thank you for your feedback. We'll work on improving our email services and hope to be your partners again in the future!

Good luck,
Gabriela

Pakistan
1 review
0 helpful votes
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Alot of time take specialy on chat now.
But at last they solve the queries. So Good at all.

Date of experience: July 4, 2022
Portugal
1 review
0 helpful votes
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I wish to thank the support team for the promptly response

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Due to cookies and some server maintenance several times I failed to access my cpanel. That's why 4 stars. Otherwise I am happy with the package and services. Thanks.

Date of experience: July 4, 2022
New York
1 review
0 helpful votes
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I always appreciate the live personal help I receive whenever I have a problem.

Date of experience: July 4, 2022
South Carolina
1 review
0 helpful votes
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Very quick help
July 4, 2022

Very quick help - thanks - fast turnaround on responses. Good prices too.

Date of experience: July 4, 2022
Maine
1 review
0 helpful votes
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As a student, I don't have much time to worry if my site is currently running or not or if there are any problems with it. Great experience so far and no problems.

Date of experience: July 4, 2022
Arizona
1 review
0 helpful votes
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Very easy navigation to setup multiple websites and domains.

Date of experience: July 4, 2022
GB
1 review
0 helpful votes
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Changing an email address in my account seemed incredibly complex. But the support was good to solve the problem.

Date of experience: July 4, 2022

From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices


hostinger.com
Kaunas, Kauno apskritis, Lithuania