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HostingerReviews 736

2.7

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Hostinger Reviews Summary

Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
27
value
25
shipping
12
returns
16
quality
25
This company responds to reviews on average within 14 days

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Nice experience
August 3, 2022

Nice experience. But could improve a lot. Hosting is slow compared to other companies

Date of experience: July 4, 2022
Hostinger I. — Hostinger Rep
over a year old

Dear Hatchling,

We'd love to hear your suggestions, so don't hesitate to share them with us at quality@hostinger.com. We want to give you the best experience in the market!

Let's keep in touch,
Gabriela

Pakistan
1 review
0 helpful votes
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Good it was a good experience I'm very very satisfied

Date of experience: July 4, 2022
Minnesota
1 review
0 helpful votes
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Great Service, customer friendly and prompt. Always get Support with in short period of time. Thanks for your great support.

Date of experience: July 4, 2022
Lebanon
1 review
0 helpful votes
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Hostinger team was very cooperative and responsive.

Date of experience: July 4, 2022
GB
1 review
0 helpful votes
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Great customer service always happy to help when it's needed

Date of experience: July 4, 2022
Germany
1 review
0 helpful votes
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Incredibly slow customer care response times to move out pre-existent domain meant we lost our domain www.rndlab.de which was in its remission period due to Hostinger staff not executing on the domain transfer in time. This has led to a massive shift internally and cost a tone of time & energy.

Date of experience: July 4, 2022
Hostinger I. — Hostinger Rep
over a year old

Hi there,

Thank you for bringing this up – the experience you had is not at all up to the standard of service we want to provide to our customers.

Our team will investigate the situation you described — we're keen to improve our services, and your feedback is vital in this process.

Sincerely,
Gabriela

India
1 review
0 helpful votes
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I've been using Hostinger for almost two years and haven't encountered any such problems so far. Great experience

Date of experience: July 4, 2022
Hong Kong
1 review
0 helpful votes
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Email response is good and services are also good but are bit expensive than they should be

Date of experience: July 4, 2022
Eswatini
1 review
0 helpful votes
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Simple to setup and manage
July 4, 2022

Simple to setup and manage. Support has always been helpful. Good service at good cost. Thumbs up.

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Plans are costly and not upto the mark. Now moving all my website to other Hosting sites are a trouble; I will never recommend this Hosting Hosting. Only thing is my site is online

Date of experience: July 4, 2022
Hostinger I. — Hostinger Rep
over a year old

Hello, Deepak,

It's saddening to hear that you did not find your recent experience with us up to par. We're willing to grow from your feedback, so thank you for taking the time to leave us a review.

Best,
Gabriela

Israel
1 review
0 helpful votes
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Thank you very much for your excellent service and excellent support.

Regards

Date of experience: July 4, 2022
Mexico
1 review
0 helpful votes
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Hostinger is the best hosting provider. Period! As long as I keep getting the type of service I've had so far, I'll never leave.

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Telephonic support will be appreciated everything else is good.

Date of experience: July 4, 2022
Bangladesh
1 review
0 helpful votes
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I was good overall experience but needed more faster

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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It was a fantastic experience with hostinger migration service.

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Its a wonderful experience since last year. Thanks

Date of experience: July 4, 2022
Philippines
1 review
0 helpful votes
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Your hosting really rocks, and the support is fast.

Date of experience: July 4, 2022
India
1 review
0 helpful votes
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Hostinger is a nice hosting company. And it's support is just awesome

Date of experience: July 4, 2022
Cambodia
1 review
0 helpful votes
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I'm using this Hostinger long time. I see this hosting is very good with support and services. Thank You

Date of experience: July 3, 2022
Nevada
1 review
0 helpful votes
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Very good tech support in this hosting matter. Thank you.

Date of experience: July 3, 2022

From the business

Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.

At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.

Choose Hostinger if you are looking for:

• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices


hostinger.com
Kaunas, Kauno apskritis, Lithuania