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Hostinger's reputation is generally positive, with many customers praising its affordable hosting plans, user-friendly interface, and reliable uptime. The speed of service and effective migration processes are also frequently highlighted as strengths. However, concerns about customer service consistency, particularly in billing and finance, have emerged, with some customers reporting difficulties in obtaining refunds and a lack of cohesive support. While the live chat service is often commended for its responsiveness, there is a clear need for improved communication and streamlined support processes to enhance the overall customer experience.
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Nice experience. But could improve a lot. Hosting is slow compared to other companies
Great Service, customer friendly and prompt. Always get Support with in short period of time. Thanks for your great support.
Hostinger team was very cooperative and responsive.
Great customer service always happy to help when it's needed
Incredibly slow customer care response times to move out pre-existent domain meant we lost our domain www.rndlab.de which was in its remission period due to Hostinger staff not executing on the domain transfer in time. This has led to a massive shift internally and cost a tone of time & energy.
Hi there,
Thank you for bringing this up – the experience you had is not at all up to the standard of service we want to provide to our customers.
Our team will investigate the situation you described — we're keen to improve our services, and your feedback is vital in this process.
Sincerely,
Gabriela
Email response is good and services are also good but are bit expensive than they should be
Simple to setup and manage. Support has always been helpful. Good service at good cost. Thumbs up.
Plans are costly and not upto the mark. Now moving all my website to other Hosting sites are a trouble; I will never recommend this Hosting Hosting. Only thing is my site is online
Hello, Deepak,
It's saddening to hear that you did not find your recent experience with us up to par. We're willing to grow from your feedback, so thank you for taking the time to leave us a review.
Best,
Gabriela
Thank you very much for your excellent service and excellent support.
Regards
Hostinger is the best hosting provider. Period! As long as I keep getting the type of service I've had so far, I'll never leave.
I was good overall experience but needed more faster
It was a fantastic experience with hostinger migration service.
Its a wonderful experience since last year. Thanks
Hostinger is a nice hosting company. And it's support is just awesome
I'm using this Hostinger long time. I see this hosting is very good with support and services. Thank You
Very good tech support in this hosting matter. Thank you.
Answer: It is generally not recommended to use hosting space for mail servers. Lot of hassles to manage and maintain a mail server and to keep it white listed. The most important issue is that it binds you to one provider forever, less features as compared to gmail or microsoft. You should reconsider mail hosting at hosting providers.
Start your online journey with fast and secure web hosting that enables you to take the Internet by storm.
At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers.
Choose Hostinger if you are looking for:
• Easy-to-use custom hPanel
• 24/7 professional Live Chat support
• 4x Faster WordPress hosting
• 99.9% Uptime guarantee
• Affordable prices
Dear Hatchling,
We'd love to hear your suggestions, so don't hesitate to share them with us at quality@hostinger.com. We want to give you the best experience in the market!
Let's keep in touch,
Gabriela