IKEAReviews 268

Hi is there any way you can rush another monagram to us. We completely screwed up and didn't realize the brides initial goes first. We actually need MKJ by Wednday June 9th. We love it but really messed up.
Thank you,

I´ve purchased from Ikea several times. Good value for money. Last time I faced a problem with a product but it got changed with no problem

Not only have Ikea failed to deliver my item when promised, I have strong suspicions that one of their staff has used my card details fraudulently. I eventually managed to get hold of someone in customer service, who has informed me that they won't do anything about it. Please, don't give them your card details over the phone. I felt safe because it's a big, well-known company, but they honestly don't care.

I look at some of these idiots reviews and most of it was their own stupidity. First of all, you're shopping at a cheap company. So, "you get what you pay for". Then you say how you call and speak to people that aren't helpful. Maybe you should call and speak with some respect for other people, that you would like to help you. Stop acting like a Karen or Kyle, in order to try to get help.

When you decide to buy cheap crap, that's your Own Fault!

My purchase was a reading desk. They delivered a high quality piece of furniture which is well worth the money spent. Assembly was easy, and I have installed my working from home items already. It was a good referral by a friend and I think the world should know that IKEA is serving customers well.

Fast delivery, good customer service and products which absolutely worth for their price. I usually buy décor staff for home, and so far it is one of the best places where you can find lots of different product at one place (in terms of décor and furniture).

Ikea may have great products and be very affordable, but their chosen delivery service - NAL - is abysmal. They do not deliver when they promise and they do not give the promised 30 minutes' notice of delivery. When they fail to give this notice and call 5 minutes before they arrive, they growl that they "can't wait". Requiring their delivery partners to observe their stated policy of calling to notify customers 30-40 minutes ahead would solve everything but that is clearly not their priority. Pay extra at any other furniture site to get more reliable delivery! Dealing with Ikea's terrible delivery service is just not worth the headache! I tried to upload my receipt but it didn't work. Avoid Ikea!

I have shoped there several times. I order for example a bed, office furniture, blinds and lockers. This store have almost everything you need.

Good Afternoon,
I am so disappointed of Appliance form IKEA and never will recommend to buy any appliances from IKEA! NEVER!
I bought dishwasher for nearly $1000! Seriously $1000 dishwasher which was repaired nearly 7 times in 3 years! Yep! True!
The oven and microwave cost me also too much money! MY mistake! I bought the most expensive microwave and oven! Really! Never recommend!
I was even ok with those items!
BUT NO! Listen to this!
My cooktop! Yes! MY mistake! I bought induction cooktop from IKEA!
On 7th day of December 2020 the half of cooktop stoped working! There was a code F47! I called customer servise! They schedule me for repair on DEC 22nd! Yes! Dec 22nd - just before Christmas! I menntioned that I need someone to come with necessary parts to repair it! EASY! Right!
But NO! It wasn't easy and clearly for company hired by IKEA!
The guy who came to my house said "" good Afternoon miss. When I come here i just eealize that you need new. To fixed! I just so the problem tou indicated on the paper this morning!""" REALLY!'
And NOW, today is 19th of JANUARY and nobody even contact me!
NOBODY!
My induction cooktop is nit working for more that 1 month!
I WILL NEVER, NEVER RECOMMEND IKEA TO OTHERS!
NEVER!
Don't waste your money for IKEA!

Each piece of furniture, utensil, or linen has been of excellent quality, good taste, and utility. Durable and easy to handle products. Excellent!

Purchased an item had it delivered and parts were missing in which the delivery driver noticed and stated that he would let the warehouse know. No one contacted me so I reached out to ikea who then found out that I was in fact missing parts at which point I just said come get what you have delivered and that I want a refund. The call taker stated ok ill process Your refund but due to COVID we will not be picking up the items. I stated fine I will throw them out as long a I receive my refund. 10 days later no refund was received, attempted to contact them again and was informed that they were missing information which was why I hadn't received a refund. How is that possible when I had been given a claim number but ok I tell them what parts were missing and they said ok ill get this to my manager so that they can get this over to accounting and I will receive my refund in 10 days. It's now been 20 days after the second attempt and still no refund and now no one answers the phone or anything. Robbed by a top consumer. This was my first time purchasing from ikea and my last. Horrible company.

My experience with ikea online has been absolutely horrible. Worst online shopping experience I have ever had with any company. I WILL NEVER order anything online with ikea again. First of all I placed an order for an item that was in stock and instead of me actually receiving my item I had my delivery date changed 2 or 3 times. Then the item sold out both online and in my area and I still didn't receive my order. I made my order in August of this year and the status of my order was "in process" for 3 months! When I checked back on my order this mon,(November) I saw that my order had been canceled. I didn't even receive a notification that they were canceling my order. I tried to speak with someone in customer service several times before my item was canceled and all I got was the run around with the automated system. I haven't even been refunded the money for the purchase which is the least you all could do.

This way of handling customers is completely unacceptable. Never... ever... again.

We ordered a shelf from IKEA in vaughan that never came. Stayed home from work twice for delivery dates they kept giving but they cancel last minute so I missed work twice. It's been months and I still cannot get in touch with them. There's 2- 3 hours wait on phone and no email. They took our money and charged delivery but no services. Their products are cheap quality too which is why we shouldn't have purchased again from them. Cheap quality. Cheap service. Do not ever buy from them. Not worth your time.

Placed an order online with a delivery date a month away. There were no problem placing the order for delivery. Got an email confirmation. A few days before the item was suppose to be delivered, I get an email saying they were preparing the order and that I will receive notification when it leaves the warehouse. The morning of the day it is suppose to arrive; I get an email saying the order has been cancelled. No options given. Seems like a horrible company; service is definitely horrible.