JaspertronicsReviews 50

I ordered a replacement bulb for my Benq ht2150st and installed it. It malfunctioned and burned out under light usage, after about 4 weeks. They sent a replacement. It burned out in a couple weeks also. Emailed them and they said "it's out of warranty because the first bulb you ordered is past the warranty date" what a laughable company. NEVER BUY from jaspertronics. My last OEM bulb lasted 5 YEARS! They try to get you to pay to send your projector in to clean it and do a rundown on it 💀😂😂. You can thank me now or regret it later. Stay away from this joke

The projector lamp was ordered about a year ago, but not put into use until this week, as the old bulb was still working. When I installed it, it did not work. I explained all this to them and paid to ship it back to prove it was damaged. They refused anything and were quite rude about it, calling me a liar.

Bait and switch. I bought a lamp replacement for my benque projector. The replacement was so dark you couldn't even see anything on the screen. I contacted them and they wanted to exchange it but it would cost more. I refused to pay more and asked for refund. They then asked for pics of lamp and screen. They didn't believe screen pic was real and said that they would charge me a restocking fee if they determine the lamp is OK when I return it. DO NOT DO BUSINESS WITH THIS COMPANY

Purchased Ushio E21.8 450W AC Bare Projector Lamp NSHA450CD - 240 Day Warranty
But not showing total brightness, even compared used oem bulb.
Package delivered as cheap chinese box, looks not oem chinese package
Customer Support said its not fake but result shows, lamp wire, text size, reflector very different than oem

I ordered on Friday 8/26/2022 my order arrived on TODAY 8/29/2022. I replaced the lamp myself and it worked perfectly! Screen is clear and bright! The price was great after discount I paid under 70.00 for a Mitsubishi ******* lamp! I definitely recommend them. Thank you Jaspertronics!

I bought from JasperTronics a replacement bulb for my epson home cinema 5030UB on march 19 2022. I installed it as soon as it arrived and lasted about 6 hours. After that I was told that they received a bad batch and would send a new lamp as a replacement as soon as possible, but because they had received a bad batch they didn't know when. In the meantime I bought another lamp somewhere else and that one also lasted only few hours. I took the projector for a checkup in case the issue was with the projector. It turns out that most of these lamps are not assembled according to epson standards, eg the wires are not the right gauge etc. that's why they burn easily. I now have an original epson lamp and case and all is working fine again. I did inquiry with Jaspertronics to return their poorly assembled lamp and they are not interested in taking it back. If you want a proper lamp that lasts avoid JasperTronics that's my advice.

Vendor contacted me this morning to apologize for messing up the order twice. Claim problem is with a California drop shipper they use who hasn't shipped the item. Refunded half the price and reported to me in a subsequent email that the item has indeed been shipped which is now shown on the USPS site. Credit them for trying, but doing it right the first time is better for everyone.

This company does not stand behind their products. Replacement lamp made noises and failed after two days. Sent a replacement, did the same thing. They then tried to blame my projector, even though it still works perfectly with original lamp. Want to charge me shipping and restocking fees to return defective lamps. Run as fast as you can away from these guys.

I had one of the best experience purchasing my lamp over the phone. I highly recommend this company. The lamp was easy to install

Jaspertronics help me find the right lamp after struggling with other companies that had no patients for an old person like me.

I has a great experience with Jaspertronics. They help me find the right lamp for the projector. The lamp arrives in 3 days with UPS.

Fast shipping and original part. Packaged well, was concerned about the Way some companies shipping breakable objects in sleeve, but wrapped well in sturdy box will order from them again.

I order my first Mitsubishi replacement bulb at top dollar in The beginning of February. Within a week that bulb blew out and had glass all inside of it. I went through the return policy and took my pictures and submitted them, a return bulb was sent out. I received the return bulb on February 12th, 2020. Within 2 weeks this bulb also BLEW! I've messaged customer service to be requested to send a paper proving there's nothing wrong with my television instead of them owning up to what is wrong with their product.
This is just very cheap product that they are selling at high quality prices! I'll never order from this company again, I'll go back to ordering the genuine bulb for my television! I'm just going to eat the $70+ that it was for this bulb so that I know I'll have something to work for more than 2 weeks. I do not recommended purchasing unless you want a product that is cheaply made and you'll have to replace in a matter of days!