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JauceReviews 222

3.5

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Jauce Reviews Summary

Jauce has a rating of 3.5 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 10th among Auction sites.

service
44
value
42
shipping
44
returns
19
quality
43

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Florida
1 review
7 helpful votes
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They are very misleading and charge a LOT for their unnecessary services. They will not help you with importing at all, and will actually encourage you to bulk ship which ends up costing you. Find your goods elsewhere! I bought a used item from them and by the time it got here, cost me hundreds more than had I bought it new. They were rude, and completely unhelpful throughout the whole process. They charged several hundred dollars just for their own service, which was nothing the seller couldn't do, like on eBay.

Date of experience: May 5, 2020
Nevada
1 review
5 helpful votes
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50% Rate of Failure
April 19, 2020

Used exactly twice, and they lost the second item in Japan and didn't provide any reasonable way to recover it. I'm glad it wasn't extremely expensive. 50% rate of failure is absolutely terrible. I'd rather pay $700 and fly to Japan to ship things myself than use this service.

Date of experience: April 19, 2020
GB
1 review
2 helpful votes
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Excellent value, rapid shipment and excellent packing. Standard is always high. Recommended. I have used the service for over a year on a regular basis and never had cause to complain.

Date of experience: March 30, 2020
Nevada
1 review
2 helpful votes
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FAST FIRST SHIPMENT!
March 29, 2020

Fast shipment! Items were packed well with enough cushion to protect from damages.
Can't wait to order my next shipment!
https://www.jauce.com/auction/t*******

+3
Date of experience: March 28, 2020
Sweden
1 review
1 helpful vote
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Great service!
March 29, 2020

During the last year i used jauce frequently and i am very satisfied with the service.
Never had a problem. Can really recommend it.

Date of experience: March 28, 2020
Italy
1 review
2 helpful votes
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I usually buy japanese tea bowls -- quite fragile -- but the packaging here is on another level. Double boxed and carefully stuffed with foam... just great

Date of experience: March 25, 2020
Maine
1 review
5 helpful votes
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BEST OVERSEA'S AUCTION COMPANY, EVER!
March 25, 2020
Updated review

I HAVE BEEN A LOYAL CUSTOMER OF "JAUCE" FOR OVER 4 YEARS NOW! I HAVE ALWAYS BEEN REALLY SATISFIED AND HAPPY WITH ALL MY AUCTION ITEMS AND THE WONDERFUL PROFESSIONAL SERVICE THEY GIVE! AS FOR THE PACKING, IT IS THE FINEST!

Date of experience: March 24, 2020

Excellent company to purchase from!
June 22, 2019
Previous review

I have been a very satisfied repeat buyer for about a year now! They are simply the best online auction company to deal with! Their customer service is great, and they make the whole bidding and buying process easy and simple to understand! They pack your items with utmost care and ship very fast, I receive my packages in 4 days, which is amazing! I am very very satisfied with all my dealings with Jauce and will continue purchasing from them for many years to come! FIVE STARS!

Date of experience: June 20, 2019
North Carolina
1 review
2 helpful votes
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Great process, best packing and shipping on the planet. Fees are fair. Great for finding antique parts.

Date of experience: March 24, 2020
France
1 review
2 helpful votes
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Perfect as always...
March 24, 2020

I know Jauce.com many years now and never had trobules with this guys. Doesn't matter if i bhought a wooden box with whisky bottles inside or a vcr recorder, everything arrived in perfect shape.
Thank you very much

Date of experience: March 24, 2020
Canada
1 review
4 helpful votes
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I wanted a Japan-exclusive collector's edition of a game not available in North America.
The package arrived in perfect state, no problems at all.

The only thing that I wish they would change is to have more information about the expected final price, but it was still about 100$ cheaper than buying from eBay scalpers, so I'm still happy.

Date of experience: March 22, 2020
Sweden
1 review
3 helpful votes
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Perfect!
March 21, 2020

Thanks a lot - as stated, very fast delivered and perfectly packed!
I've purchased items from Jauce.com before, and everytime it has been a privilige to buy from a company that you can trust!

Date of experience: March 21, 2020
South Africa
1 review
2 helpful votes
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The Jauce service is exceptional, they are informative and very helpful, and alway eager to assist with questions or assistance. I've tried others, none are even close to the Jauce service. It simply could not be any better. Thank you! A+++++

Date of experience: March 21, 2020
Texas
1 review
2 helpful votes
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I have been a customer of Jauce for over 4 years and have never experienced a problem. All prints whether shipped flat or framed with glass have arrived with no damage. Their packaging and shipping is superb!

Art Dealer in Texas

Date of experience: March 21, 2020
GB
1 review
0 helpful votes
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Great service
March 21, 2020

What a great service, from bidding, winning and receiving.
Yes the hidden costs are a pain, but to get and receive items from Japan, half way round the world is worth it.

Date of experience: March 21, 2020
France
1 review
2 helpful votes
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Good packing service
March 21, 2020

Several packing with jauce
Never dissapointed for the moment everything come in a good shape
Fast shipping

Date of experience: March 20, 2020
GB
1 review
2 helpful votes
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Item URL: l*******

Reliable shipping and packing service for international customers - recommended.

Date of experience: March 20, 2020
Australia
1 review
1 helpful vote
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I've been using Jauce for a few years now.
Typically the items I buy are fairly delicate and require careful handling.
Jauce have always packaged my items perfectly with the upmost care. I could never fault them for that.

Shipping estimates have always been realistic too with items turning up when they said they would.

Date of experience: March 19, 2020
Canada
1 review
1 helpful vote
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Packing
March 21, 2020

Packing was excellent. This is my 6th purchase with Jauce, from small items to audio tuner. Packing always 100% secure

Date of experience: March 19, 2020
California
1 review
1 helpful vote
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I have done 2 big orders of items through Jauce to the usa and both times the items were packed so well it's almost like an art. The way they package and arrange the items into the box is with the utmost care and consideration for any fragile item. I highly recommend their services.

Date of experience: March 19, 2020
Washington
1 review
1 helpful vote
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Another package arrived perfectly bubble wrapped and in excellent shape. Can't go wrong with this proxy service!

Thanks!

Date of experience: March 19, 2020