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JauceReviews 222

3.5

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Jauce Reviews Summary

Jauce has a rating of 3.5 stars from 222 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jauce most frequently mention great service, perfect condition and fast delivery. Jauce ranks 10th among Auction sites.

service
44
value
42
shipping
44
returns
19
quality
43

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Australia
1 review
3 helpful votes
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Jauce is awesome!
June 7, 2019

Quick reliable delivery. To date everything I have purchased has been as described in the Auction. I have found some sellers stack their price to more then a brand new part available from the original supplier. Long as you've done your homework beforehand, you will be safe.

Date of experience: June 6, 2019
Colorado
1 review
2 helpful votes
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Best packaged
June 6, 2019

Great shipping times and quality packaging, but you do pay for it lots of extra fees compared to other sites, I'd rather wait longer for my items than pay all the extra money

Date of experience: June 6, 2019
New Caledonia
1 review
3 helpful votes
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The part was well described in its general condition BUT it was not described as broken, therefore unfit for use without compromising its safety. I am very disappointed.

Date of experience: June 5, 2019
Malaysia
1 review
1 helpful vote
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Overkill packaging keeps my wins safe. What else is there to say?

All of my wins are sexy gravure material on paper so protection is very important. Jauce has this covered.

Date of experience: June 5, 2019
Tennessee
1 review
1 helpful vote
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Jauce did an excellent job packing and handling my package, will do more buisness here for sure, they kept me informed of ever stage and move of my package, excellent communication.

Date of experience: June 4, 2019
GB
1 review
1 helpful vote
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Normally no issues with Jauce, however, I collect Japanese guitars and they have on occasion put 2 guitars in a mega sized box. This is awkward for lifting and also it takes lots longer in customs as the total value means more time at the clearance depot
So Jauce, pleaeeeeassse DO NoT Double up!
Cheers

Date of experience: June 3, 2019
GB
1 review
1 helpful vote
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Packing
June 3, 2019

When placing orders from the UK in Japan, its always good to know that the items will arrive safe and sound in good export type packaging and the team at Jauce.com always do a fantastic job
I have had a lots of items over the past couple of years and regardless of size or shape they always get it right
Order with confidence

Date of experience: June 3, 2019
Ireland
1 review
4 helpful votes
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I purchased off the auctions with no issues.
No issues with shipping etc.
The package arrived tp my house and has visible damage/tears/breaks in blue cabling.
I Inspected the package closer and noticed that where the damage/tears had occurred to this package, one of the wheels also had considerable damage to a lip.
This damage was not present during the auction period/auction photos.
The wheels in question have a polished lip, which may cost me a considerable amount of money to fix.
To say im frustrated and disappointed is an understatement.

+1
Date of experience: June 2, 2019
Washington
1 review
1 helpful vote
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Excellent service
June 3, 2019

Prompt shipping, arrived before I expected it; very well and securely packaged, overall good company to deal with.

Date of experience: June 2, 2019
Washington
1 review
1 helpful vote
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Excellent service
June 3, 2019

Excellent and secure packing for my items! Wonderful service! One of the main sites I go to for buying Japanese goods!

Date of experience: June 1, 2019
California
1 review
1 helpful vote
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Great packing
June 3, 2019

Very impressive the way it was prepared for a long distance delivery to the United States
Great job everyone!

Date of experience: June 1, 2019
California
2 reviews
1 helpful vote
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Items were packed securely and shipped promptly. Stellar EMS international delivery to the U.S. in five (5) days. Thank you for the wonderful reliable experience, it's always a pleasure to shop.

Date of experience: June 1, 2019
Germany
1 review
1 helpful vote
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Very good service!
June 3, 2019

Everything wonderful, I can recommend without reservation! Ich bin sehr begeistert von diesem super service. Topp!

Date of experience: June 1, 2019
Florida
1 review
0 helpful votes
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Very conscientious and relatively quick to answer questions for the sellers. Extremely good packers and when you pay for expedited you get just that

Date of experience: May 31, 2019
California
2 reviews
1 helpful vote
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The item arrived within days of shipment and the packaging was top-rate; excellent. The cost to ship with such exceptional timing and care in packaging is reasonable.

Date of experience: May 31, 2019
Singapore
1 review
0 helpful votes
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This is another platform you can purchase JDM items not available in your country. JAUCE is good for you only if you get items that are cheaper than what you pay for back home, likely used items or those that are on really good offer and getting in bulk to ship together. Reason being that JAUCE charges you fees prior to your purchase followed by bank fees, etc which adds up, their shipping fees aren't exactly low also. Its how their office works to sustain this business which is not wrong so that is why my reason stated as above to make it beneficial for you.

Date of experience: May 29, 2019
Sweden
1 review
0 helpful votes
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Good service
May 28, 2019

My items arrived in the condition as advertised. The packaging was very good.
All additional charges was a surprise to me as a first time buyer but now I know how it works.

Date of experience: May 28, 2019
California
1 review
2 helpful votes
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I have used JAUCE before, so I'm familiar with all of the criticisms (Hidden fees, stacking' of charges) However, what I was not prepared for was getting ripped off: Paying JPY 20,000 for a worthless photocopy of an item advertised as original (I was not the only bidder on this auction btw) No help from the Service Desk. Avoid. This Site is rubbish, and many of the Sellers misleading.

Date of experience: May 15, 2019
Portugal
1 review
4 helpful votes
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Recently I bought from Jauce 3 items and finally got the package at home today.
After all the taxes from the website I ended paying the triple of the original price of the items and ended up paying taxes to customs as well.
If all of this wasnt enough today when opening the package I saw that the 3 items weight in total 600 and something grams and the package had 1,2kilo.
I paid DOUBLE of shipping price for empty space on my package.
Terrible website, it's like they are messing with our faces.
Last time using this.

Date of experience: May 10, 2019
Japan
4 reviews
11 helpful votes
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Reliable services AAA+++
December 25, 2018

I bought lots of items by using Jauce website. Always great customer support and fast services. I will definitely use them again and again. Thanks!

Date of experience: December 23, 2018