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JoanceeReviews 4,439

3.2

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Joancee Reviews Summary

Joancee has a rating of 3.2 stars from 4,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Joancee most frequently mention customer service, beautiful ring and great experience. Joancee ranks 6th among Engagement Rings sites.

service
1,765
value
232
shipping
238
returns
216
quality
2,513
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California
1 review
0 helpful votes
Follow Chinay U.
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Such a beautiful ring!
August 28, 2020

Such a beautiful ring! It's absolutely perfect and my husband loves it. Thank you for the excellent shipping and customer service.

Date of experience: August 28, 2020
Washington
1 review
0 helpful votes
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Got my ring!
August 27, 2020

Got my ring! It's perfect! Exactly what I was looking for. My ring takes time it was not longer than expected and came better than I thought! I think it looks perfect with my engagement ring. I am obsessed!

Date of experience: August 27, 2020
California
1 review
0 helpful votes
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Absolutely stunning ring.
August 23, 2020

Absolutely stunning ring. I've been getting compliments all week since it arrived. Cute packaging and arrived quickly. Will be shopping here again.

Date of experience: August 23, 2020
California
1 review
0 helpful votes
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Highly recommend!
August 20, 2020

I got my wedding band. It is beautiful, unique, and just want I wanted! I can't say enough good things about this ring. The seller was very communicative throughout the process. Highly recommend!

Date of experience: August 20, 2020
California
1 review
0 helpful votes
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I received my bridal sets
August 19, 2020

I received my bridal sets and have to say I'm in love with it! Very fast shipping. Exactly as pictured. Sparkles like crazy. More beautiful than some real diamonds I have. The size is exact.

Date of experience: August 19, 2020
California
1 review
0 helpful votes
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You will not be disappointed.
August 18, 2020

I loved my ring. Finally got my ring, Incredibly beautiful ring sets. That my husband ordered me! My ring is as beautiful in person as the picture. You will not be disappointed.

Date of experience: August 18, 2020
Illinois
1 review
15 helpful votes
Follow Gina T.
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I have had my ring for around 1 month. After wearing it maybe 8 times one of the stones fell out. Although they claim everything has a one year warranty, they will not refund my money and if I want them to fix it, I have to pay to ship it (put of the country). They offered me a 40% off coupon as if I'd want to purchase any more of their cheaply made, poor quality jewelry. I just want my money back! Buyer beware. Do not purchase from this company.

Date of experience: August 18, 2020
Colorado
1 review
0 helpful votes
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Definitely recommend
August 13, 2020

I received my ring ahead of time and it is STUNNING. I get compliments on it every time I wear it. So happy with this ring and definitely recommend for anyone looking.

Date of experience: August 13, 2020
Arizona
1 review
0 helpful votes
Follow Geofery B.
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I couldn't be happier with my purchase! I bought the eternity rings for my sisters and mom and we all absolutely love them! Beautiful quality, timely arrival. I will be a return customer for sure!

Date of experience: August 12, 2020
Oregon
1 review
1 helpful vote
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Wonderful rings!
August 11, 2020

Wonderful rings! Exactly what I wanted and look fantastic. Shipping was beyond phenomenal. Super happy with this purchase and the website. I definitely see myself ordering more down the line as well as recommend to friends!

Date of experience: August 11, 2020
California
1 review
0 helpful votes
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I absolutely love my ring!
August 10, 2020

Perfect gift! I absolutely love my ring! Since I received it and haven't been able to take it off. They arrived even faster than I had expected.

Date of experience: August 10, 2020
Arizona
1 review
0 helpful votes
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Lovely dainty ring, even more, beautiful in person. It took a while to arrive but the wait was worth it! Can't wait to order another from them.

Date of experience: August 9, 2020
California
1 review
0 helpful votes
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So beautiful!
August 7, 2020

I purchased a ring as my wedding band for the ring on my wedding finger. The purchase was easy and smooth from start to finish. It is really something amazing. So beautiful!

Date of experience: August 7, 2020
Colorado
1 review
1 helpful vote
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Thank you for my beautiful ring!
August 6, 2020

Thank you for my beautiful ring! I couldn't be happier with how it turned out. The ring is very dainty and sparkly. Very happy with this purchase, and I plan on buying from this website again.

Date of experience: August 6, 2020
Washington
1 review
1 helpful vote
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My ring is amazing
August 5, 2020

My ring is amazing. Excellent customer service, great packaging. Everything was perfect. Thank you!

Date of experience: August 5, 2020
California
1 review
1 helpful vote
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Very happy with my purchase
August 4, 2020

Very happy with my purchase. Gorgeous and fits perfectly. Plus, it got here a little earlier than expected. Beautiful rings! And customer service is great! Thank you so much!

Date of experience: August 4, 2020
Arizona
2 reviews
0 helpful votes
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My fiancee bought me a set of rings for my birthday but accidentally bought the wrong size. It came in a joancee bag, box, and had their card inside. I wrote the company attaching a proof of purchase to request the exchange - at our expense. They denied it was their item so I sent a photo of the box, bag, card and ring set as proof. SUDDENLY we got a message from QUARLLA.com saying- "Oh, the courrier mixed up the boxes and it is OUR order". To do an exchange you will need to send it to CHINA to have it resized at your expense. When I replied that an exchange doesn't usually involve resizing - I never heard from them again! Beware buying from joancee (or quarlla) if you have any customer service issues!

Date of experience: July 31, 2020
Michigan
1 review
15 helpful votes
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Just got my ring in the mail yesterday, my fiance ordered it on 07/20. Honestly not bad coming from over seas and being made to order. Completely worth the wait, my ring is stunning, I love it! Any questions i had Ivy always got back to me by the next morning. The tracking isnt the best, but that would be the only complaint. I'm a size 7 and it fits so nicely, such a comfortable fit, true to size! Joancee you guys did an amazing job! Would recommend this company and would order from again! Thank you!

Date of experience: July 9, 2020
Illinois
1 review
2 helpful votes
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Wedding sets
July 7, 2020

Company is B. S, really! I ordered 4 rings and I never received 1ring and then I kindly ask for my refund of the 4 rings and the 8-20 days shipping. My total amount I paid was $500. But Everytime I call or try to contact, all they do is text u and say we'll give u 30% refund, but never did. So, if was you DO NOT ORDER ANYTHING FROM THIS COMPANY. They we'll not respond back. You just gonna lose your hard earn money

Date of experience: July 7, 2020
North Carolina
1 review
1 helpful vote
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I am so happy the delivery date was promised. I received it today. Thank you great service i even love the bridal set.

Date of experience: June 29, 2020

From the business

Buy 925 Sterling Silver Joancee Rings, Necklaces, Earrings, Bracelets, Charms, Beads and Wedding Bands online at Joanc̩e Jewelry. Fashion Design & Affordable Price & 30 Days Return. Buy Engravable Jewellery now!


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