JustAnswerReviews 18,635

I have an Espar diesel heater in my sailboat. It's an older model. I have not been able to get help from my local dealers. They say my unit is too old and that they don't have any instructions. I bought the boat second hand. I think the heater was installed in 1989. It is installed in the Port cockpit locker. It works very well, but I have no instructions on the controller. It doesn't make any difference where I put the rotary dial on the controller, the heater doesn't shut off. The model of my heater is DL1 12V Cat, No, 25 1384 05 00 00
I got a reply from Brandon B, and with his help managed to fix my problem. He suggested that I get a Honeywell X1N thermostat as it would work instead of the old controller. It worked. But once in a while the fuse blew. At the end, because of the age of my heater, he suggested that I should maybe buy a new one. I totally agree. So, I'm getting a new one.

2 out of the 3 vets i've spoken to were able to give me coversations i needed, when i was desparate for advice. My irl emergency vet was not communicating well enough for mt needs.

Dr. Basu was very helpful in leading me to the right direction on my concerns and pain questions. I have struggled with the diagnoses of " chronic migraines" And being told it's genetic or stress related. I have had a constant headache since grade school. I cannot tell you the last time I didn't have a pounding headache. After speaking with him in depth, I learned of alternative treatments that could either solve everything and I could be pain free, or have a real answer for my pain and get proper treatment. I appreciated our conversation a lot. I am excited to advocate for myself better and head in the direction for real answers. Thank you Dr. Basu!

I didn't even know that Just Answer existed. Found it quite by accident when I needed help to cancel a subscription. I'm 83 years old and his patience and clear instructions were a great help in solving my problem.
I highly recommend them!

The issue did not require much attention as I realized that the breaker was off. But the tech also answered my overall questions about my washer and regular maintenance once the issue was resolved.

I had a very difficult question because it involved a legal residency status or green card status in the United States. Although it took a while to obtain my answer, when the answer did arrive, it was very thorough and detailed and completely answered my question. I appreciate the service greatly.!

I recently moved into assisted living and lost my WiFii service and didn't want to continue paying for services I can't use. I found out how to cancel the services.

Michael T was so patient helping me get the product I needed. I'm 79 and need all the assistance I received to resolve my problem.

I wasn't sure if I did a backup from new phone if it would wipe out existing data but I was told to do it. There was no data to transfer afterwards so not sure still where it backed up from...

Using Just Ask for a veterinary question gave me immediate peace of mind. The Veterinarian, Dr. Jansen, called me within 5 minutes and provided, clear, helpful guidance after reviewing talking with me and reviewing photos of my dog's injured paw. She was thorough, kind, caring, and extremely knowledgeable. Thank you Dr. Jansen!

The process was quick and easy. I asked a few questions about the matters I am trying to get resolved. The responses were quick and easy to understand, for the process I need to take to do things the legal way.

5 year old dropped 3 onion rings which dog scarfed down. Needed to know if 50 lb husky would be ok or if needed vet attention

The specialist called in a timely fashion. Was clear with his instructions and patient with processing as the unit reset. He made sure I had no further questions and that the thermostat was actually functioning properly.

I was removing an old fluorescent light fixture to replace with a new updated fixture. The wires coming out of the wall more unconventional so I called and Dan walked me through how to wire everything and gave me plenty of suggestions. He was very, very helpful. Thanks, Dan!

I have a recurring issue and suspect a few areas... suspension, drive-train and narrowed it down with Kevin who asked all the right questions especially after having seen or heard of issues with the type of Landrover I drive

Our vet's office is closed for the holidays. Doc Paul made me feel relieved that our German Shepherd can be treated at home with his instructions. I'm very happy and we will get right on it!

Peter was polite and gave me clear answers to my questions. This could be an ongoing situation, but he clearly answered all of my questions for the time being