JustAnswerReviews 18,572

Thorough, empathetic consultation. The process outlined gave me the information I needed to engage the heirs with to make next steps

Tech advised it is most likely a control board issue. The washer is 23-25 years old and the manufacturer no longer makes replacement part or a substitute. Need to shop for new washer. Very helpful. I didn't have to get someone to the house on a service call.

I was essentially looking for a second opinion on the possibility of having a congenital Atlas assimilation that was concomitant with chiari malformation. My question was fully answered.

He went into the problem very deeply and found the solution for my problem... the only issue was the time to respond... I suppose the system normal lag.

Put me in contact with the person that could help me right away very quick response. It was easy to use. Would definitely use it again.

I received clear and detailed instructions on how to handle my tax matter. I feel such a relief for getting clear direction! There is still tons of work to do on my end, but the guidance provided was very helpful.

Although I will be out 2 bills it was comforting at 2AM knowing what to do for my fur baby. Cathy Paul put me at ease and let me know I was doing the correct things for Gypsy. She also guided me in suggesting more and further treatments.
This is a fantastic service for 2AM Emergencies.

Very calm and knowledgeable. Asked great questions and listened closely. Assessed the level of emergency and helped me address my dog's problems at home without the need for immediate vet attention. I'm very pleased with the competent and professional experience.

We were experiencing a problem with our eight year-old freezer refrigerator. We talked to a GE specialist in Texas who sent us to a local shop that will come to our home and help fix our problem. They can even come today.

Contacted Chat and was immediately replied. Got with tech who responded shortly. Am satisfied with results. Disappointed that I had to pay a fee for the information though...

My heat pump thermostat died on the Christmas morning and Andre helped install a replacement that required additional wiring. He gave very clear and concise instructions and everything worked fine. That's how you save a Christmas. :)

The attorney was knowledgeable and direct on options available to me in a complex legal matter. I now know what steps I can take to resolve my issues.

Thermostat quit working and left us with no heat. The technician walked me through evaluation steps to determine the thermostat wasn't working properly and then through the steps needed to jumper between two terminals on the mother board running the air handler to give us emergency heat.

Dog ate chocolate
Based on amount of chocolate, age, gender, spayed and weight of the dog the vet determined she would be fine. No need to call local vet or go to see one.

Saved me a lot of research time. I tried to google answers and it was futile. He got to the heart of my question, explained the answer expertly and clearly.

I was ver pleased with both the chat feature and with the vet that I spoke to. All questions and concerns were addressed and answered.

I was given straightforward unbiased information from Mr Daloisio. My question was incredibly embarrassing to ask and he treated it like it didn't faze him. I'm a professional in medicine so I know professionalism when I come across it. And he was professional in everything he said during our conversation. I HIGHLY recommend him if you need advice!

My Dishwasher quit working due to water overflow error on Christmas Eve. I reluctantly put a request for support on the chat. To my surprise I got a response. Charles walked me through trying a few things and was able to determine the issue- water in the overflow pan triggered an alarm. I used a shop vac and removed some of the water. Charles suggested the water might evaporate a bit overnight, which it must've because when I powered up the dishwater this morning it worked! What a relief! Thanks Charles for taking time out of your Christmas Eve. Happy Holidays!

I had a very effective and fast response from your technician a had my problem solved straight away. Thanks, and congratulation for the quality of your service. I will keep you in mind for the next time I need any expert help.