JustAnswerReviews 18,494

I contacted JustAnswer while trying to troubleshoot an issue with my vehicle. It was recommended that I speak with a mechanic by phone rather than chat. In a few minutes, I received a call from Derrick, who could not have been more courteous. He explained how my vehicle was programmed when it came to this particular issue, and offered some suggestions to rectify it. I'm very happy with Just Answer!

I related my concerns and wanted to know if I should go to the emergency room or wait to see my PCP. The doctor was very thorough in assessing my problem and showed a thorough understanding of what my condition was. I am very pleased with the answers and advice given. I will definitely use this service again if I'm unsure whether or not I need to be seen immediately.

The start button on my washing machine failed, Mr. Ray was able to diagnose the problem within 10 minutes and send me a link with the needed part. I was able to find it locally and have it repaired within an hour. Very much appreciated!

Clear communication. Focused on issues with info I needed While waiting for tech the Chat assistant-bot was on point and helpful as well

Dr Caryn is a gem. She answered my questions in detail. She gave me a a full plan to get Bowser back on track. She was more than willing to assist me in any questions I had. I sent pictures. She even requested that I send clearer pictures to her so that she could assist me better in the issue that I was having. To have that kind of attention is worth the money. After I put in my question, I got a response within 15 minutes. I was very relieved because I love my bearded dragon. That's my baby. I was nervous to ask about if I could follow up with her in regards to Bowser's health. Dr Caryn had no problem with that. She actually encouraged it. I will definitely be using the service again.

Darwish stuck with me until we tracked down the cause of the problem, which no other online advisors could figure out. My Chrome browser was almost non-functional, and now it is as optimal.

I have community cats we care for. One has an ear infection of some sort. While I knew that ultimately id need to take him in, the information provided was so much more personal than a Google search and spot on!
I will definitely head here again!

I have experienced a bad situation at the office recently, and I have no idea what to do about it. Charlie, the attorney contacted through JustAsk, provided me with the info I've been seeking.

I needed to know the correct statute to access items in a vehicle that was impounded but not forfeited as I was being told by tow company that I cd not have contents unless I paid the storage fee.

I've been dealing with a mysterious goose illness and haven't been able to help my friends. The vet gave me the answer and how to treat it and best practices for prevention. I'm so grateful to finally understand and have an actionable plan and closure. The vet was quick to answer and very knowledgeable. My vet I take my dogs to could never give me a clue. I'm so relieved. She was wonderful and kind

I had questions about how equity is divided when to owners have Rights of Survivorship on a house, and decide to sell. My questions were answerd.

The write-up said I was going to be charged $5 refundable but the charge was $70. Not sure if it's going to be refunded or not.

My little cockatiel has a little problems w liver.

There's not any good vet in my country, so I being scared for my bird asked for a help to JustAnswer. I'm really thankful for his high quality recommendations! Thanks a lot!

It was a great experience, the technician was very knowledgeable, and we were satisfied with his evaluation

Jeff Clark provided specific and detailed instructions to determine combination lock code, and it worked! He said the process would take 30 minutes max, and I found the code in about 10.

He was very thorough in the information he gave and showed care and concern for my animal. He was kind and reassuring to my worries.

I'm very pleased with Elizabeth. Extremely prompt with response time. Helpful so far. Hopefully I won't need her for my issue again- but if I do, I'm requesting her.

On a different note: I wish you could see the whole text before you send it. You can't do it without scrolling through it.
I also wish the font was a tad larger or bolder black.

I am so grateful for my technician's help. He was so incredibly kind, patient, knowledgeable, and professional. This problem was not something that I would have ever figured out and I thank you for the help. This is definitely going to be the "place" that I go to with all future computer questions, etc. AND will always recommend to others.