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KEHReviews 21,976

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 21,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
248
value
267
shipping
260
returns
68
quality
259
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Maryland
1 review
0 helpful votes
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Nikon AF 180mm f2.8
February 1, 2025

Older lens that has metal construction. It is a nice addition to my 24-120mm lens. Lens was rated excellent, and it shows: it could pass for new. I'm very happy with the purchase and customer service I got for this transaction.

Date of experience: February 1, 2025
California
1 review
0 helpful votes
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Outstanding!
January 6, 2025

The lens was better than described. Excellently packaged as if new, fast shipping too. Definitely would order here again.

Date of experience: January 6, 2025
Massachusetts
1 review
0 helpful votes
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The Best Camera Store
January 6, 2025

I have been a customer for years and I can certified that at Keh professionalism, honesty and quality is the major factors

Date of experience: January 5, 2025
California
1 review
0 helpful votes
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Great
January 1, 2025

Great used lens, even in the not "excellent" condition the lens is pretty much brand new. Would buy again in the future.

Date of experience: January 1, 2025
Connecticut
1 review
0 helpful votes
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Excellent
January 1, 2025

I purchased a reasonably priced, lightly used lens which was virtually flawless. It came with free shipping and It was at my door three days later, packed very nicely and came with the original case and lens caps. I am extremely pleased and would definitely use KEH again and again.

Date of experience: January 1, 2025
Tennessee
1 review
0 helpful votes
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Great Experience
January 1, 2025

Always a good experience, the most recent purchase was shipped quickly and arrived in great shape. My Nikon Zf was in really great condition with a really low shutter count.

Date of experience: January 1, 2025
Minnesota
1 review
0 helpful votes
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Way better than expected!
December 30, 2024

I ordered a Metabones speed booster ULTRA 0.71x to adapt old Nikon lenses to my new Olympus MFT camera 📷. It was in perfect condition and functions better than expected. Great experience KEH!

Date of experience: December 23, 2024
District of Columbia
1 review
0 helpful votes
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I am a happy customer. Nate was responsive & patient throughout the whole process.

My Pentax 645n camera & 75mm f2.8 lens arrived in the stated condition & functions properly.

KEH will continue to be my first stop going forward.

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
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Lens Purchase
December 24, 2024

I was shopping for a Nikon 70-300mm lens and found a few of these available. Each had a rating as to how close to new the lens was. This helped me to decide on which one to purchase.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Fix your Ticket System.
December 22, 2024

After supplying two tickets with optimal information they still required my Order ID, I wanted to cancel my purchase but nothing could happen cause my first ticket wasn't responded to the next morning. I ended up paying for the return at FedEd of $25 for an Item I didn't want because customer service couldn't help me what so ever and I know I won't be getting a reimbursement for the return either. My first and last time I'm buying anything from this company.

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Great Stuff
December 19, 2024

We went back a generation of Canon flash stuff because of the new data port hot that nobody requested. So we needed a couple of really clean open box examples. These guys did it and did it for a really superior price. Very grateful.

Date of experience: December 3, 2024
Maryland
1 review
0 helpful votes
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New prime lense
December 7, 2024

The new lense arrived quickly and was in excellent condition. This was third prurchase from KEH and everything arrived in good condition.

Date of experience: December 3, 2024
Canada
1 review
0 helpful votes
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Absolutely Perfect!
December 2, 2024

The item I received was far better than expected.
It arrived much sooner than expected.
I couldn't be more pleased with this transaction.

Date of experience: December 2, 2024
Alabama
1 review
0 helpful votes
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Order recieved
December 1, 2024

The ordering experience and customer service have been great. My package arrived quickly, unfortunately, through no fault of KEH, the package was torn up and I am unclear if there is any internal damage to the camera lens I purchased as a Christmas gift. I called KEH customer service and told them the box was badly damaged. I sent them pictures of the package and they talked me through trying to determine if there was any internal damage and forwarded the information to their FedEx department for notification. Since I don't know anything about the camera, and I have till January to return it, we are waiting till Christmas. After I give it to my son, he can fully check it out for damage and we can exchange it then if necessary.

Date of experience: December 1, 2024
Canada
1 review
0 helpful votes
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Entière satisfaction
December 1, 2024

Le articles que j'ai achetés était en parfait état.

Date of experience: December 1, 2024
New Jersey
1 review
0 helpful votes
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Canon battery grip
November 27, 2024

Very easy purchase from online site. I have purchased from KEH before because I trust their service and reliability. I will look to them again for my photographic needs. I also recommended them to my students.

Date of experience: November 27, 2024
New York
1 review
0 helpful votes
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Went to return a camera that was said to be a EX+. But when I received it there was a large scratch on top of the flash. Then I was told after sending pictures of it they still felt it was a EX+. I do not think that this camera was a EX+ poor grading. Then when I wanted to return it I was told I would have to pay a return fee of $25.00.

Date of experience: November 10, 2024
Iceland
1 review
0 helpful votes
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Grateful
October 1, 2024

Though used my Z6ii came in excellent condition. It also arrived when it should have. I though immediately had to leave the country and I haven't had time to use it since an F to Z converter didn't arrive in time (via the next day liars at Amazon). But, everything seemed fine the little time I had to play with it before leaving.
I'm looking forward to enjoying this camera now when I get home.

Date of experience: October 1, 2024
Ohio
1 review
0 helpful votes
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EX+ Nikon D5200 broken
September 19, 2024

The camera did not recognize any lenses when attached. This is highly concerning considering the camera was rated as EX+. Really want to trust KEH for my camera purchases, but I have a bad feeling.

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Excellent Service
September 3, 2024

I have ordered multiple camera bodies and lenses from Keh and have not been disappointed. The most recent purchase was no different. Accurate product description, reasonable price and quick delivery.

Date of experience: September 3, 2024

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
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