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KEHReviews 21,976

4.7

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KEH Reviews Summary

KEH has a rating of 4.7 stars from 21,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.

service
248
value
267
shipping
260
returns
68
quality
259
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Missouri
1 review
0 helpful votes
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Fugifilm x-T5
September 3, 2024

Product was as ordered. I have had no issues thus far

Date of experience: September 3, 2024
South Carolina
1 review
0 helpful votes
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Camera Lens
September 3, 2024

Easy to follow the link. Easy to track my order. Order came promptly and in good condition.

Date of experience: September 3, 2024
North Carolina
1 review
0 helpful votes
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Thank you!
September 3, 2024

I received my 85mm canon lense and it's great! The lens cap isn't as secure but the lens itself is flawless.

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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All good
September 2, 2024

I got my lens, good quality and fast shipping.

Thank you!

Date of experience: September 2, 2024
Texas
1 review
0 helpful votes
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Nikon D850 Purchase
September 2, 2024

Received the D850 promptly and condition was as-advertised. D7200 and D90 sent to KEH for sale separately, but no acknowledgement or payment received.

Date of experience: September 2, 2024
Missouri
1 review
0 helpful votes
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Nikon D7200
September 2, 2024

The camera is in great shape as advertised. Fast shipping and the camera was well packed.

Date of experience: September 2, 2024
Arizona
1 review
0 helpful votes
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Fujifilm xe-3
September 2, 2024

Camera arrived promptly with everything wrapped super safe, exactly in the condition that it was stated to be in

Date of experience: September 2, 2024
Florida
1 review
0 helpful votes
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Excellent service
September 2, 2024

The items were in pristine condition and arrived on time

Date of experience: September 2, 2024
Ohio
1 review
0 helpful votes
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Happy customer
September 2, 2024

Exactly what we ordered, arrived ahead of estimated delivery date. Very well packaged.

Date of experience: September 2, 2024
Colorado
1 review
0 helpful votes
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EF Lenses
September 2, 2024

My first time ordering from KEH. Once I figured out the grading it was easy to choose what I wanted. Items came well packaged and work great.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Perfect purchase
September 1, 2024

KEH is amazing. I had a seamless transactions. Zero issues or complaints. Can't wait until its time for another camera.

Date of experience: September 1, 2024
Connecticut
1 review
0 helpful votes
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Excellent customer service
September 1, 2024

Hello,

I can always count on excellent customer service from KEH. I received my order expertly packed and quickly shipped. Unfortunately, the UG rated item was just too UG, so I immediately requested a return and a RMA was quickly provided so I could send the item back. In the mean time I re-ordered a similar item in EX condition. Thank you KEH for fast, courteous, and consistently excellent customer service!

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Great
September 1, 2024

Fast shipping and camera was packaged well and in great condition!

Date of experience: September 1, 2024
Alaska
1 review
0 helpful votes
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All good in the hood
September 1, 2024

I got my items as described. Thanks! Fifty words Fifty words Fifty words Fifty words Fifty words Fifty words Fifty words

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Got a great used filter
September 1, 2024

Filter in mint condition and exactly as described. I could also have it shipped to a fedex location and pick it up so it wasn't sitting outside my house all day.

Date of experience: September 1, 2024
Alabama
1 review
0 helpful votes
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Damaged Item
September 1, 2024

I received my order however it was broken. I tried to contact KEH both by email and phone but I have not received a reply.
I want my item replaced or money refunded.

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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Solid as always
September 1, 2024

Superb service and selection. Super easy transaction and pieces were in the condition described.

Date of experience: September 1, 2024
Ohio
1 review
0 helpful votes
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Good As New
September 1, 2024

The item was cheaper than usual so I expected some usage marks but it looks good as new and works perfectly. It arrived earlier than expected and packaged securely. I'll certainly use KEH again.

Date of experience: September 1, 2024
Kansas
1 review
0 helpful votes
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Won me over in the second half
September 1, 2024

Nathan single handedly helped me through getting my camera gear after their security denied my payment for basically no reason "email not used with a vendor". My email is linked to my bank and has been used for every vendor purchase I've basically made to the card including Amazon and more. Well my payment got denied so I had to wait 2-5 days for a refund to make the purchase with PayPal and Nathan helped me to hold the purchase cart and change the order while not having to remake it so I can get my stuff. Got my package in 3 days after the PayPal went through. Thanks a ton!

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Received my camera
September 1, 2024

Keh was great, fed ex not so great.camera was as described

Date of experience: September 1, 2024

From the business

Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.


keh.com
Smyrna, GA, United States
+137