website thubmnail of Kyvno

KyvnoReviews 77

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Kyvno?
grey star
grey star
grey star
grey star
grey star

Kyvno Reviews Summary

The company has garnered a positive reputation for its high-quality adjustable beds and exceptional customer service, with many customers praising the comfort and durability of the products. Quick responses and efficient resolutions to warranty claims and product issues have been highlighted as significant strengths. However, some customers experienced delays in shipping and challenges with customer support, particularly in resolving technical problems. Overall, while the product satisfaction is high, improving responsiveness and support consistency could enhance the overall customer experience further.

This summary is generated by AI, based on text from customer reviews

service
19
value
43
shipping
43
returns
3
quality
54

Instant Feedback

151 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Larry D.
Unfollow Larry D.
Share Review
Report Review

Amazing bed and service!
July 15, 2020

Arrived in 2 days! Set up was really simple. Most comfortable bed I've ever slept on, I have lower back issues and the zero gravity setting let's me sleep all night and wake up with no back pain. Only been a week but so far it's really nice and a lot less expensive than any other bed with these features.

Date of experience: July 15, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Larry, this is really great to hear! We set out to make truly beneficial sleep affordable and accessible to all! So glad you're enjoying your Kyvno and please let us know if there are any questions we can answer for you about your bed along the way.

Happy Sleeping,
Kyvno Care Team
844-667-2794
www.info.com
M-F, 7am - 4pm CST

California
1 review
0 helpful votes
Follow Fredy M.
Unfollow Fredy M.
Share Review
Report Review

Excellent bed!
July 12, 2020
Updated review

It's easy and delivery is good! This is my second time ordering a bed, and would recommend it to anyone looking for a ajustable bed. It is comfortable and best price in the market!

Date of experience: July 12, 2020

It's easy and delivery is good!
July 5, 2020
Previous review

It's easy and delivery is good! This is my second time ordering a bed, and would recommend it to anyone looking for a ajustable bed. It is comfortable and best price in the market!

Date of experience: July 5, 2020
New Jersey
1 review
0 helpful votes
Follow Mary Z.
Unfollow Mary Z.
Share Review
Report Review

Mary's feedback
July 5, 2020
Updated review

Add information about sheets for the King Split bed. The base of the split king should be a little wider because the mattress is hanging over the sides of the base.

Date of experience: July 5, 2020

Add information about sheets for the King Split bed
June 28, 2020
Previous review

Add information about sheets for the King Split bed

Date of experience: June 28, 2020
California
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

Customer SErvice
June 23, 2020

My new bed is in the process of being shipped to me amid the Covid situation. I have had two live chats and an email interaction with the Kyvno employees and they have been extremely helpful. I was told that there may be a delay and a couple of shipments due to the virus, but we have received 3 of our 4 boxes this week in a very timely manner and the 4th should be here tomorrow. The whole process has been very fast. If the bed is as good as their customer service and fast delivery I will be an extreme pleased customer. Thank you for your good service!

Date of experience: June 23, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Laura!

Thank you so much for your feedback! Kyvno strives to create a caring, hardworking, and supportive Customer Service team which is why we're so glad to hear you're happy with our service! Thank you so much and please let us know how we can continue to assist you along the way. Happy Sleeping!

Kyvno Care Team
Christianna
www.kyvno.com
info@kyvno.com
844-667-2794

Texas
1 review
0 helpful votes
Follow E V.
Unfollow E V.
Share Review
Report Review

Woke up with no back pain!
June 18, 2020

My husband woke up for the first time in years without back pain.

Date of experience: June 18, 2020
Christianna S. — Kyvno Rep
over a year old

Hi E. V., This is SUCH fantastic news. Our gel-cooling memory foam mattress has done wonders for so many customers and the adjustability of the base can be both therapeutic and convenient! So very happy to hear about your experience!

Kyvno Care Team
Christianna
www.kyvno.com
info@kyvno.com
844-667-2794

California
1 review
0 helpful votes
Follow Christie F.
Unfollow Christie F.
Share Review
Report Review

Kyvno bed
June 2, 2020

The bed is what it says. Great price! Haven't had it long enough to say much about the mattress yet.

Date of experience: June 2, 2020
Christianna S. — Kyvno Rep
over a year old

Thank you for your feedback, Christie! We hope with time you will love your new bed as your sister does! :) Happy sleeping and have a great rest of your day!

Texas
1 review
1 helpful vote
Follow Amy D.
Unfollow Amy D.
Share Review
Report Review

I haven't slept through the night in a couple of years, always waking up at least two times with hip and shoulder pain. I have had the bed 2 days and have slept through the night both nights. There was a storm last night with thunder evidently and I didn't hear a thing. I also told myself "I don't really need the adjustable part, I'll probably not event use that." I tried the zero gravity and was amazed at the comfort especially since I'm have some hip pain. It was great. Maybe I will use zero gravity!

Date of experience: May 22, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Amy! This is SUCH awesome news! We absolutely love hearing that you're sleeping better than ever and sincerely thank you for sharing your experience with us. Definitely keep enjoying the Zero Gravity position, which takes all the weight off of your hips and lower back for a "floating" effect. Thanks again and happy sleeping!:)

Sincerely,
Christianna
Kyvno Care Team
844-667-2794
M-F, 7am - 4pm CST
www.kyvno.com

Florida
3 reviews
0 helpful votes
Follow Jeff V.
Unfollow Jeff V.
Share Review
Report Review

Fast delivery, easy setup
May 14, 2020
Updated review

Quick and easy ordering. Only sleep on it for 2 nights so far. Seems very high quality

Date of experience: May 14, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Jeff! We love that you are already enjoying your new bed and that you had a great ordering experience! Take care and happy sleeping!


Quick and easy ordering
May 6, 2020
Previous review

Quick and easy ordering.

Date of experience: May 6, 2020
Germany
1 review
0 helpful votes
Follow Sharon O.
Unfollow Sharon O.
Share Review
Report Review

Great mattress and service
April 30, 2020

I ordered about a year ago, moved again and the movers didn't put on metal holders. So I asked if I could order separately. They are sending them to me FREE! I couldn't believe it! What Great customer service!

Date of experience: April 30, 2020
Christianna S. — Kyvno Rep
over a year old

Thank you sharing your experience, Sharon! We're excited for you to try out your new bed and hope you love it. Thanks for the suggestion and I've passed it along to our development team!

Warm Regards,
Christianna
Kyvno Care Team
844-667-2794
M-F, 7am-4pm CST
www.kyvno.com

Louisiana
1 review
0 helpful votes
Follow Abby B.
Unfollow Abby B.
Share Review
Report Review

I LOVE my Kyvno bed!
April 16, 2020

I love this bed! It was very easy to set up and is very comfortable. I could lay in zero gravity mode all day long!

Date of experience: April 16, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Abby, thank you so much for sharing and we are so very happy you're enjoying your new bed! Happy Sleeping!

Oklahoma
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Great bed~GREAT customer service!
April 15, 2020

I can truly say this is the best company I have ever purchased from. They were super quick answering any and all questions I had prior to purchasing the split king Kyvno and had me at ease knowing I was making a good choice as well as assuring me if I was unhappy for any reason during the sleep trial I could send it back no questions ask no fees etc. But trust me~ you WONT be unhappy! We have had this bed for a little over a year and couldn't be happier. I have had every mattress out there from tempurpedic, sleep number, different memory foam and gel mattresses and I can tell you this is the absolute BEST. My husband and I both have pain in different areas and the split king is perfect for each of our needs. Not to mention the wonderful customer service, they literally will go above and beyond and have several times for us. It's been over a year and they are still happy to answer questions and help me in purchasing a bed frame to ensure the Kyvno would fit. The purchasing was an absolute breeze! No fuss and I received by bed so fast. They treat me like I am VIP anytime I speak to someone. I can't say enough about this great company from their team members to the quality of their product! This is the only review I have ever written but this is how highly I think of Kyvno and my experience.

Date of experience: April 15, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Jennifer!

We're so thrilled to hear about your experiences with our Kyvno Care Team! Our mission is to serve each and every customer with the utmost care so your words are truly valued. Please let us know how we can continue to assist you with your Kyvno needs and we'll continue to do our best for you!

Kindest Regards,
Christianna
Kyvno Care Team

Georgia
1 review
0 helpful votes
Follow Stewart H.
Unfollow Stewart H.
Share Review
Report Review

Happy
April 13, 2020
Updated review

Seems like a good program to order without any prob
1st night to use

Date of experience: April 13, 2020

Smooth seems like a good program to order without any...
April 6, 2020
Previous review

Smooth seems like a good program to order without any problems.

Date of experience: April 6, 2020
Texas
1 review
0 helpful votes
Follow Jordan R.
Unfollow Jordan R.
Share Review
Report Review

Awesome Mattress!
April 3, 2020

It's a great mattress with great quality! Super comfortable and well-priced.

Date of experience: April 3, 2020
Christianna S. — Kyvno Rep
over a year old

Jordan, we're so glad you're enjoying your new mattress! Thank you so much for sharing your thoughts!

Illinois
1 review
0 helpful votes
Follow Nick I.
Unfollow Nick I.
Share Review
Report Review

Awesome bed
March 22, 2020

Super happy. Cheap, fast delivery and easy install.

Date of experience: March 22, 2020
Christianna S. — Kyvno Rep
over a year old

Thank you so much for your review Nick and we hope you love your new bed! Happy sleeping!

Washington
1 review
0 helpful votes
Follow Carl D.
Unfollow Carl D.
Share Review
Report Review

Super Easy
March 19, 2020
Updated review

It was super easy! 5 clicks and my bed is on the way!

Date of experience: March 19, 2020

Super easy!
March 11, 2020
Previous review

Super easy! 5 clicks and my bed is on the way!

Date of experience: March 11, 2020
Florida
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Save if my back.
March 12, 2020
Updated review

Customer service representative was easy to work with. Give her a raise.

Date of experience: March 12, 2020

Customer service representative was easy to work with
March 5, 2020
Previous review

Customer service representative was easy to work with. Give her a raise.

Date of experience: March 5, 2020
California
1 review
0 helpful votes
Follow Leah M.
Unfollow Leah M.
Share Review
Report Review

Amazing!
March 11, 2020

Ordering was easy. We received our bed when they said we would. Assembly was easy. I have slept well and my hip pain has significantly improved!

Date of experience: March 11, 2020
Christianna S. — Kyvno Rep
over a year old

Leah - This is great news! We're so happy your hip pain has improved and that you're happy with our service. Remember, we are always here should you have any future questions along the way!
Just contact our Kyvno Care Team at 844-667-2794! :)

Pennsylvania
1 review
0 helpful votes
Follow Gary I.
Unfollow Gary I.
Share Review
Report Review

Reasonable comfort
February 25, 2020
Updated review

For the price of this bed, I can't get over how comfortable it is. I haven't slept this good in years. Thank you for making an affordable option

Date of experience: February 25, 2020
Christianna S. — Kyvno Rep
over a year old

Hi Gary! Thanks so much for sharing! Reviews like this make all the work we put into our product, price and service worth it. We value your business and wish many more nights of amazing sleep!


Nice
February 18, 2020
Previous review

Nice

Date of experience: February 18, 2020
Georgia
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Kyvno provides excellent customer service and is there for the customer even after the purchase. I cannot say enough about the wonderful experience Erica provided during the purchase and delivery of the bed. She was available and provided answers. After about 3 months of owning this great bed one of the remotes started to malfunction and was probably due to user error. However when I contacted Erica at Kyvno to see about purchasing a new remote, she advised that she was just going to send me a new one. That was it! No hassle, no troubles just great care.

Date of experience: February 11, 2020
Christianna S. — Kyvno Rep
over a year old

Hi John! That's fantastic news and thanks for sharing your experience with us! Kyvno will continue to be here to support you and your bed along the way so please reach out should you need anything else. Thanks again and happy sleeping!

Kyvno Care Team
Christianna
844-667-2794
www.kyvno.com
M-F, 8am-5pm EST

Maine
1 review
0 helpful votes
Follow Nathan Z.
Unfollow Nathan Z.
Share Review
Report Review

A first impression
February 2, 2020

We are new to the bed, I wanted to share my first impressions. The packaging was well done, and the set up was straight forward. The motors are quiet and movement fluid. We purchased the split king, and I was hoping the mattresses would come together better, but the mattress has soft edges and no lateral mattress retention system. Looking forward to my first nights sleep on it tonight!

Date of experience: February 2, 2020
Christianna S. — Kyvno Rep
over a year old

Thank you so much for your sincere review! Please let us know if we can help you with anything along the way while you adjust to your new bed at 844-667-2794 or at info@kyvno.com!

From the business

Kyvno is the most affordable, all-inclusive sleep solution, creatively engineered to revolutionize your sleep and your life! Kyvno Bed Kits include an adjustable base, a gel-cooling memory foam mattress, and a wireless remote control.