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The company has garnered a positive reputation for its high-quality adjustable beds and exceptional customer service, with many customers praising the comfort and durability of the products. Quick responses and efficient resolutions to warranty claims and product issues have been highlighted as significant strengths. However, some customers experienced delays in shipping and challenges with customer support, particularly in resolving technical problems. Overall, while the product satisfaction is high, improving responsiveness and support consistency could enhance the overall customer experience further.
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PRO'S: Service was great, product is of good quality, having an ajustable bed is a luxury. Spouse not waking me up when tossing and turning. Warranty & Return policy outstanding. Doesn't really need a mattress topper.
CON'S: The mattress has a tendency to slide somewhat off the base when I move around. Comfort of the mattress to be determined in time.
This bed is one of the best purchases I have ever made. The quality is great and it is so comfortable. I adjust the bed to an incline every night which is my new favorite way to sleep. I can't recommend this product enough!
Easy so far. I was going to contact you. One of my remotes down buttons on the head works interment. We setup the and are very happy and comfortable.
Hi James,
We're so glad to hear you're happy and enjoying your new bed! We are not quite sure if you meant you were having an issue with your remote but if so, please contact us at 844-667-2794 or via email at info@kyvno.com with details and we'd be happy to take care of it for you! Happy Sleeping!
Kyvno Care Team
P: 844-667-2794
E: info@kyvno.com
www.kyvno.com
M-F, 7am - 4pm CST
We are still waiting to get the bed. Somewhere I suppose fedex has both of the ones I ordered before thanksgiving.
Answer: Hi David, we currently only sell the split king mattress. Please let us know if you have any further questions, we're happy to help!
Answer: Good Morning Marsha! It takes 1 business day to process your order and prepare your new bed for shipment. Once your bed ships, you will receive a FedEx tracking no. And their estimated day of delivery by email. It typically takes 2 to 7 business days for your new bed to reach you in total! Please contact our Customer Service team at info@kyvno.com or by phone at 844-667-2794 should you need further assistance. Thanks and we hope you love your new bed!
Kyvno is the most affordable, all-inclusive sleep solution, creatively engineered to revolutionize your sleep and your life! Kyvno Bed Kits include an adjustable base, a gel-cooling memory foam mattress, and a wireless remote control.
Hi Dennis,
Thank you so much for taking the time to share your thoughts and experience! Please let us know if you need any assistance or tips for you sliding mattress by contacting us at 844-667-2794 or by email at info@kyvno.com as we are happy to help! We hope you love your new bed!
Sincerely,
Kyvno Care Team
844-667-2794
M-F 7am to 4pm CST