MakeMyTripReviews 509

Good company for booking trip. Easy to use the for making the booking and interface is easy to excess

Agent's doesn't respond, they will keep on repeating the same issue and doesn't refund if it's an international booking. Never book from makemytrip.

The worst company I have ever booked with. They are elusive and don't care about customers. They are thieves. I should have received a refund from Jordanian airlines which confirmed me that they processed the refund but 3 months now and I haven't received my refund. But I will not leave them. I raised complaints against them to consumer rights authority in Dubai and I will follow up with them till I get my money. Be careful don't book with this company even if they give the cheapest price.

I had booked a seat by make my trip from Gurgaon to Dehradun on dated 22.07.2023. But they have canceled my ticket before 04 hrs. Before of timing. At the movement no sleeper bus service available from Gurgaon. Its vey worst situation for me.

After that i have booked the from Kashmiri Gate from Abhibus service.

Regards
Dalvir

Please avoid this

Makemytrip have provided the worst service to my parents who decided to travel with them to jammu and Kashmir. The package included AC car but the Ac was not working whole day. And Driver misguided my parents that going to Sonmarg is not a good idea and they might miss their flight next day if they get stuck in traffic that night and he said if they wish to go it will be on my parents own risk which was very misleading and irresponsible after paying for the package it's their responsibility to take ownership and make sure everything in the itinerary is covered. We will never choose make my trip again.

I booked the bus on 24 june 2023 and bus was cancelled by the bus driver.He said to me, you will get your fund within 24 hours.Last 10-15 days i filled complaint that i didn't get any refund. They told me that your refund initiate will be get within 72 hours but still i didn't get any refund.
I advise to all of you,don't book any bus through make my trip.

Very unpleasant experience with MMT on the UK trip:
1) The tour guide was condescending and looked down upon Indians and women. He kept criticizing women and cracking misogynist jokes. MMT did nothing when 5 women and a couple complant about him.
2) Drinking water was not provided in few hotels and we had to spend as much as 800rs for 200 ml of water.
3) Itinerary was not planned well and we wasted 5-6 hours in the day to travel to the next destination when night time could have been utilized for the same.
4) Tour guide did not give us even 2 minutes to get our lunch/snacks packed and was in a hurry to just finish the itinerary for the day. We kept feeling hungry because of this attitude.We couldn't try local icecream or drinks due to hurry. On the top of that the tour guide was super rude even with the elderly couple.
5) No important information was conveyed to us, for instance most places in London don't accept cash, the weather required us to bring warm clothes. A whatsapp group was created just one day before the trip anfld nothing important was conveyed. Only tour guide was allowed to paste breakfast timing and itinerary start time in the group. Any other query that we pasted in the grouo was immediately deleted leaving us confused.

This is the worst app i have used, i booked a ticket and then i stayed more then 10 days requesting to change the date. Sending emails, called them to India waist many calls, and i was just receiving emails that they tried to call but cannot reach me…
Customer care never answer the calls, and once answered took the details and after start drama, we cannot hear you we will be disconnecting the line in few seconds… very useless app, unhelpful, and unprofessional…
Waist of Money
Do not use this app

We thoroughly enjoyed our holiday and were extremly satisfied with tge customer service provided by makemytrip. In fact, we are already considering booking another one of your deals. The hotel was clean and the location was convenint.

I had to try a couple of times to get the return flight right on the itinerary. I had to ask for all the vouchers to be emailed as well. These were all minor details, but I would still highly recommend this service

We (me and my wife with knee pain) booked a taxi (using MakeMyTrip phone app) to goto my town from Bengaluru Airport at 1:AM on May, 24th. My mother and relatives waiting for me with father dead body to be cremated after my arrival to home.
I paid an advnace of Rs 1800+ to MakeMyTrip, the taxi did NOT come and they did not inform me the cancellation. After waited for a longtime on the customer service call and I was told that the taxi to cancelled with a blunt answer.

Recently booked a hotel, it was located at very isolates place. Was a bit scary.
We reqyested makemytrip to change my hotel, they gave me full refund. Good service, as the booking was non rwfundable.

They cheated me of 1050 rs as I searched to book one way out station can from Faridabad to Delhi and paid full amount. At the time of can schedule, driver called me that he will only cover to and fro to Faridabad and so can't serve... No makemytrip says I booked it incorrectly and there is no other option they have on the site. They are not allowing the cancel the can and not refund any money without even travelling anywhere

Never book tickets though make my trip as the booking and cancellation was just in an hour or an half hour more for which the deductions were insanely managed all deduction are done by this mediator that I booked via. I had lots of Faith on make my trip no more trust? No humane behavior.

Fraud company. I have booking yesterday ticket from makemytrip and they deducted payment from my credit card but didn't send booking details. When i went to airline website they ask us to check with agent since there is no booking available with this name or requested PNR no to check which is also not available in booking with Makemytrip. When i called makemytrip for this instances they simply told that booking not done and we will refund to your account. They are simply pathetic. They will never obey orders for client. The price of the flight get increased to 20% due to Eid al Adha holiday. There services are pathetic and never trust this company. If you want to simply park your money without interest for 15 days then go for it but they didn't promise for any bookings. I trapped so i will raise this to consumer department UAE so others be alert. Beware of fraudsters.

Make My Trip is a great company. The support team is always there to help. I have travelled to lot of places and I always booked with Make My Trip. Always the best services.

"Payment withdrawal" 2d ago "Er,. Customercare 637.21.80.978...all problems solved all rigarding payments and...all problems solved all?"fjyfd++gfght""

The customer service for makemytrip is great. We recommnd everyone to choose makemytrip. Got the quick resolution

Booked hotel from MakeMyTrip and hotelier denied checkin, i complaint to MakeMyTrip and they immediately gave me upgraded hotel. They covered up the mistake that their associated hotel has done. Good

Amazing travel experience on my last stay with MMT as it was well informed in advance to the Hotelier