ManscapedReviews 864

I ordered this for a gift at Christmas and today my account was charged again for 21.39 without my consent I did not subscribe to any subscription and I will never order from this company again because of this is a big scam and if my money is not put back immediately, my bank will be contacted

I purchased the doom shaver for my husband he was just not a fan. I have emailed the customer service team for 3 week's since Christmas asking how to start ymy return and the keep sending the same message over like its a autbot. They say 30 days refund garuantee I think they are going to try and screw me and not reply back until after the 30 days. I'm so mad that these companies makes it hard for rhe consumer to trust them.

I bought the version 4 model. Only use it 3-4 times and the damn thing will not turn on. When I first received the item and fully charged it, it works. The second time when I try to use it, it will not turn on. I shaked it and tab the shaver against my hand and was able to turn it on. After the third time same issue will not turn on. I repeat the same method shaking it and tab it against my hand. No luck this time. Dead fish in the water. What a freaking waste of money on product that do not last one year!

Cut my balls within five seconds of use will not be using again and will be getting refund. I do not recommend to anyone

They will sign you up for a subscription without your knowledge/ consent. I didn't even make an account with them so fingers crossed I'll even be able to get a refund. Super disappointed. Don't support sketchy and misleading businesses. Absolutely lost my buisness after going through this and finding out it happens to a lot of people.

I'm giving it a one because they don't have a zero this product is a waste of money and it's the second one I buy within a year and a half in it broke. I called the company and they don't want to replace it so don't waste your money like I did.

I have purchased 3 products by Manscaped and all 3 kicked the bucket just after the warranty expired. My recent casualty, the Beard Hedger. Shows a full charge and a good, long charge and will not turn on, despite the battery meter showing full. I won't even bother reporting this one to their customer service team, as I was told "tough luck" regarding my previous 2 shavers. Stay away from this company unless you want to buy a new one every year.

Product is not waterproof as marketed
It is nit as close to being smooth as annouced
It stopped working after the 3rd use
Lots of other products on the market, I'm sure you can find a better product for much less money

I want to be upfront first and say that I typically love this company and will still recommend their products. However, when my lawnmower 3.0 just stopped working, I emailed in for tips or a replacement, they said to charge it and it's out of warranty so no replacement will be sent. They did give me a discount code to use for a newer model. I purchased the newer model and waited about 3 weeks for it to come in. While I was waiting the old lawnmower 3.0 (still not working even after troubleshooting) randomly turned on at 2am waking me in a panic. On top of that it WASNT TURNING OFF. I quickly put it on the charging mount and it turned off but after being off the charging mount for 5 mins it happened again! I emailed them again for more troubleshooting and they said to let it drain its battery. I thought that to be an unsafe resolve, and now throwing it out is also unsafe as a wireless hair trimmer could randomly turn on in the garbage can, heating up and cutting into anything near by.

Now as my new lawnmower 5.0 arrive the packaging was done so lazily it gave me the motivation to leave this review. Again, I still like this product even after this, but the lack of consideration to safety and the customers experience is severally lacking. It's disappointing.

I am writing to express my extreme dissatisfaction with the return process for Order # [CA*******], placed on November 17 with MANSCAPEDTM. The situation has become increasingly frustrating and has not lived up to the company's initial commitment.

Upon realizing that I had mistakenly ordered the product, I promptly contacted MANSCAPEDTM customer support on November 17 to initiate a return. Initially, I was assured that I wouldn't have to bear the cost of the return, and a prepaid shipping label would be provided.

However, when I reached out to their designated courier, Intelcom, I was informed that the return could only proceed with a return shipping label issued by MANSCAPEDTM. Despite explaining this to MANSCAPEDTM's customer support and referencing their return policy, I have been informed that I am now required to pay for the return shipping.

This contradictory and frustrating experience has left me with no option but to file this complaint, seeking a resolution to the following:

1. Fulfillment of the initial promise made by MANSCAPED to provide a prepaid return shipping label.
2. Acknowledgment and correction of the inconsistency in communication between the customer support team and the courier.

I urge MANSCAPED to uphold its commitment to customer satisfaction, as stated in their return policy, and to rectify this situation promptly. Failing to address this matter appropriately will absolutely compel me to explore legal avenues to protect my consumer rights.

I appreciate your attention to this matter and look forward to a swift resolution.

Sincerely,

Who in their right mind would hand their money over to these goons? What kind of idea of "manhood" are you trying to perpetuate? This is a joke! Yeah, I want to look like a pre-pubescent child because that's actually what I am, an invalid. And the women I seek? Also lacking. If you're supporting these goons, consider yourself an actual twat... you also probably wished you had one too.

I ordered a lawn mower 3.0 in april and it is now October and it completely stopped working after 6 months. That is in reality only a few uses. The product doesn't hold a charge and only now runs for about 5 to 10 seconds.

I contacted them for a replacement and they told me I am out of warranty. What kind of company doesn't guarantee their products for a year?

They obviously don't have any good battery management software built into to the product which causes the battery to prematurely fail, even garbage lithium batteries are rated for 300 charge cycles good ones 500. If they have over charge and over discharge protection built the battery should not fail so fast. I have been in consumer product development for 20 years and am very familiar with lithium batteries. This is simply poorly designed. I am truly disappointed, for a 90 dollar clipper I would have expected more.

I contacted customer service and they offered me a 20% discount code for another. And offered me their continuity program for regular delivery of blades and creams to get a better warranty coverage.
This is what they wrote " We also wanted to introduce you to our subscription service the Peak Hygiene Plan! One of the perks of being an active member is that if you received a replenishment box within the last 90 days, you qualify for 1 Platinum Warranty replacement for The Lawn Mower®, Beard Hedger, and/or your Weed Whacker® 2.0 trimmer every 12 months."

Why should I have to give them money several times per year to have service!

Don't buy their rechargeable products. They don't know how to build them and they want you to sign up for auto ship to get service. This is plain garbage.

I used this thing 3 times charged it twice. It has now stop working and will not charge. I took it apart it has water damage so I sudgest you don't get it wet. AT ALL. The motherboard was severely burnt so don't leave it plugged it just in case. I reached out and they said the warranty is up "of course" but they'll give me 20% off on another one. After being let down this bad on somthing I wanted since the original was released I would never buy another product of theirs. I'm so sad because this razor was such a relief the first time I used it after that it wasn't worth a crap. Saddest thing is my wife bought this for me with her hard earned money for me for father's Day. All in all review it was cool to live in the hype for 30 seconds. But I promise getting a cheap offbrand is the better choice because if AND WHEN your manscaped product fails they will not replace it and will want more money

I couldn't even buy the products. I always receive two emails saying that the order was canceled due to suspected fraudulent actions. I tried from different PCs, mail accounts, credit cards, etc. to rule out any kind of problem from my side. I tried to buy the products six times! The customer service doesn't even work, they just copy/paste the automatic message, as many times as necessary, referring to try solutions that don't work and encouraging to make the purchase again. Unacceptable and very unprofessional. One client lost, one very bad bad but real and fair review.

Love it! It was so good the price was not bad at all and the time I took to get here was quick, I wanna give this product a 10/10

My product died in 7 months. There is a reason their warranty lasts only 90 days. What a terrible waste of money! Steer clear! You are better off with a broken brand that this worthless piece of junk!

I received the beard hedger for my birthday last month. I opened the box and plugged in the trimmer and there was no power. Left it charging overnight and still nothing. I contacted the company via email and after a back and forth they said they could not help me because it was a gift and I had no proof of purchase. Well I will not go back to the person that gave me the gift to tell them their gift did not work. I wasnt asking for a replacement. Only to get this one working. So dont purchase this product as a gift cause if it doesnt work, your loved one will be stuck with a broken item. I even sent a video of the item not charging along with all the paperwork and original box. Very disappointed in this product and company!