On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy has a rating of 3.4 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 4th among Mobile Applications sites.
We monitor reviews for authenticity
Their Instagram support team provided exactly the recommendations I was looking for. They gave me confidence that I was using the app to its full potential.
The new live screen streaming lets me quickly check what my kids are up to. It's easy to use—once they're online, I get notified right away.
After over a year of use, I really appreciate the new call recording and screen streaming features. They've made it so much easier to monitor everything.
By using mSpy's keylogger tool, I discovered that my son had been reading negative messages about himself. When I checked his browser history, I found websites that were only making things worse. Knowing this allowed me to step in and talk to him about his feelings and experiences.
I've noticed a big boost in the service lately. New features like call recording and screen streaming have improved my experience a lot.
Screen Streaming gives me a discreet way to see what my kids are doing on their devices without interrupting them. I can stay updated on their activities while giving them the space they need.
Looking at the photo gallery gave me a better understanding of what my kids were sharing.
The app works smoothly on Android, and I'm very pleased with how everything functions. I'd love to see the same features on iOS for consistency.
As a long-time user of mSpy, I've been genuinely impressed with how the app continues to evolve. The addition of Live Screen Streaming has made it easier to keep track of everything I need to know as a parent.
Kit Nord provided prompt assistance with pausing my subscription and reconnecting my daughter's phone. The experience was seamless and reassuring.
Sometimes, it can be overwhelming trying to keep up with all the apps and activities my kids use. This feature allows me to view their screens whenever I need to, helping me stay informed and reducing the need for constant check-ins.
Now I can manage how much time my child spends on certain apps, helping them build healthier habits.
My son often visited places that made me uneasy, so I used mSpy's geo-fencing feature to receive instant alerts whenever he left the areas I'd marked as safe. It also gave me the option to monitor his calls, ensuring he was in good company. Having that kind of visibility has brought me real peace of mind.
I noticed my son was acting out of character and distancing himself. By using mSpy's call logs and photo monitoring, I discovered that his friends were having a negative influence.
Since using mSpy, there's been less tension at home—fewer misunderstandings mean fewer arguments.
I bought premium feature - where I am suppose to access without actual phone access. But nothing can be accessed. When contacting customer service - no proper response or refund
When I faced a subscription issue, Kit Nord from customer support stepped in to help. They guided me through every step, from pausing my subscription to linking my new device, and made sure I felt confident using the app.
Dear Carla,
Thank you for the 5-star rating and for sharing your experience!
We’re glad сustomer support was able to support you through the process and make everything smooth and clear.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Even when my daughter changed her phone number, the app kept working perfectly without any interruptions.
Dear Ray,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear the app continued to work smoothly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Initially, I was unsure about setup, but the YouTube guide made it straightforward. Now I can use all the features confidently.
Dear Hanife,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the YouTube guide helped make setup easy.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Answer: Dear Julie, At the moment you can monitor Snapchat only on Android phones due to absence of jailbreak for the latest iOS versions.
Answer: Dear Vivian, You can install mSpy on Android phone without rooting. All you need is phone that you want to monitored in your hands and mSpy subscription. It will take around 5 minutes to install mSpy.
Answer: Hello Roops, Thank you for your question. It depends what target device you are using, with Androids and jailbroken iOS devices you can see all deleted messages after mSpy installation and with iOS without jailbreak deleted messages are not available. In case you have any more questions please contact us! Regards, MSpy team
Answer: Dear Zac, Thank you for your question! Please be informed that currently mSpy application is capable to fetch only messages and received media files from Instant Messengers such as Viber (messages, media files and call logs), Whatsapp, Facebook Messenger, Skype (messages and call logs). You may monitor Snapchat application as well - mSpy will fetch photos which are sent/received.
Dear Trisha,
Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!