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mSpyReviews 2,277

3.4

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1796
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mSpy Reviews Summary

mSpy has a rating of 3.4 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 4th among Mobile Applications sites.

This company responds to reviews on average within 7 days

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Spain
1 review
0 helpful votes
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Helpful Instagram team
July 10, 2025

Their Instagram support team provided exactly the recommendations I was looking for. They gave me confidence that I was using the app to its full potential.

Date of experience: June 26, 2025
GB
1 review
0 helpful votes
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Quick notifications
July 10, 2025

The new live screen streaming lets me quickly check what my kids are up to. It's easy to use—once they're online, I get notified right away.

Date of experience: June 24, 2025
Italy
1 review
0 helpful votes
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Call recording & streaming
July 7, 2025

After over a year of use, I really appreciate the new call recording and screen streaming features. They've made it so much easier to monitor everything.

Date of experience: June 12, 2025
Massachusetts
1 review
0 helpful votes
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Negative messages found
July 7, 2025

By using mSpy's keylogger tool, I discovered that my son had been reading negative messages about himself. When I checked his browser history, I found websites that were only making things worse. Knowing this allowed me to step in and talk to him about his feelings and experiences.

Date of experience: June 15, 2025
Italy
1 review
0 helpful votes
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Service boost
July 7, 2025

I've noticed a big boost in the service lately. New features like call recording and screen streaming have improved my experience a lot.

Date of experience: June 20, 2025
New York
1 review
0 helpful votes
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Discreet monitoring
July 6, 2025

Screen Streaming gives me a discreet way to see what my kids are doing on their devices without interrupting them. I can stay updated on their activities while giving them the space they need.

Date of experience: June 26, 2025
GB
1 review
0 helpful votes
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Photo insights
July 6, 2025

Looking at the photo gallery gave me a better understanding of what my kids were sharing.

Date of experience: June 26, 2025
France
1 review
0 helpful votes
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Android performance
July 6, 2025

The app works smoothly on Android, and I'm very pleased with how everything functions. I'd love to see the same features on iOS for consistency.

Date of experience: June 26, 2025
GB
1 review
0 helpful votes
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Healthy habbits
July 5, 2025

Now I can manage screen time better, encouraging healthier phone habits.

Date of experience: June 25, 2025
Italy
1 review
0 helpful votes
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Continuous improvement
July 5, 2025

As a long-time user of mSpy, I've been genuinely impressed with how the app continues to evolve. The addition of Live Screen Streaming has made it easier to keep track of everything I need to know as a parent.

Date of experience: June 9, 2025
GB
1 review
0 helpful votes
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Subscription pause help
July 5, 2025

Kit Nord provided prompt assistance with pausing my subscription and reconnecting my daughter's phone. The experience was seamless and reassuring.

Date of experience: June 22, 2025
Texas
1 review
0 helpful votes
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Stay updated
July 5, 2025

Sometimes, it can be overwhelming trying to keep up with all the apps and activities my kids use. This feature allows me to view their screens whenever I need to, helping me stay informed and reducing the need for constant check-ins.

Date of experience: June 10, 2025
Italy
1 review
0 helpful votes
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Screen time management
July 4, 2025

Now I can manage how much time my child spends on certain apps, helping them build healthier habits.

Date of experience: June 15, 2025
GB
1 review
0 helpful votes
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Geo-fencing peace of mind
July 4, 2025

My son often visited places that made me uneasy, so I used mSpy's geo-fencing feature to receive instant alerts whenever he left the areas I'd marked as safe. It also gave me the option to monitor his calls, ensuring he was in good company. Having that kind of visibility has brought me real peace of mind.

Date of experience: June 19, 2025
Italy
1 review
0 helpful votes
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Peer influence alert
July 4, 2025

I noticed my son was acting out of character and distancing himself. By using mSpy's call logs and photo monitoring, I discovered that his friends were having a negative influence.

Date of experience: June 19, 2025
GB
1 review
0 helpful votes
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Less family tension
July 3, 2025

Since using mSpy, there's been less tension at home—fewer misunderstandings mean fewer arguments.

Date of experience: June 16, 2025
Canada
1 review
0 helpful votes
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I bought premium feature - where I am suppose to access without actual phone access. But nothing can be accessed. When contacting customer service - no proper response or refund

Date of experience: May 21, 2025
Sergey V. mSpy Rep
6 months ago

Dear Trisha,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Italy
1 review
0 helpful votes
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Subscription issue solved
June 30, 2025

When I faced a subscription issue, Kit Nord from customer support stepped in to help. They guided me through every step, from pausing my subscription to linking my new device, and made sure I felt confident using the app.

Date of experience: June 15, 2025
Sergey V. mSpy Rep
6 months ago

Dear Carla,
Thank you for the 5-star rating and for sharing your experience!
We’re glad сustomer support was able to support you through the process and make everything smooth and clear.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

France
1 review
0 helpful votes
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Seamless number change
June 30, 2025

Even when my daughter changed her phone number, the app kept working perfectly without any interruptions.

Date of experience: June 8, 2025
Sergey V. mSpy Rep
6 months ago

Dear Ray,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear the app continued to work smoothly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support

Turkiye
1 review
0 helpful votes
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Step-by-step setup
June 30, 2025

Initially, I was unsure about setup, but the YouTube guide made it straightforward. Now I can use all the features confidently.

Date of experience: June 13, 2025
Sergey V. mSpy Rep
6 months ago

Dear Hanife,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the YouTube guide helped make setup easy.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support