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From the business
mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy Reviews Summary
mSpy has a rating of 3.4 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 4th among Mobile Applications sites.
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One feature I really value is the ability to view WhatsApp activity. This has been especially useful for catching potential issues early and addressing them before they became bigger problems.
I installed it on my child's phone secretly because I was worried.
Dear Victoria,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the software provided the tools you needed to stay informed and ease your concerns.
We’re committed to continually refining our features to provide you with the best possible experience.
If you need any assistance, we’re always here to help!
MSpy support
When I had a problem with my subscription, Kit from the support team responded right away and handled it professionally. It was a relief to know that help was just a message away.
Dear Verney,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our support team was quick and professional in resolving your issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Page Lank's step-by-step instructions for linking my new device made the whole process straightforward and stress-free.
Dear Fuencista,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that the support team’s instructions made the setup smooth and simple.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
One of the best things about mSpy is the sense of security it gives me as a parent. I feel more in control and reassured, knowing that I can see what's happening and respond appropriately if needed.
Dear Janice,
Thank you for the 5-star rating and for sharing your experience!
We’re glad mSpy helps you stay informed and in control.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Thanks to their clear YouTube tutorials, setting up mSpy was quick and straightforward. I was able to start using all the features without any confusion.
Dear Diogo,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know the software was easy to set up.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app's interface is very intuitive, and even my parents could figure it out without any trouble. It's nice to have something that's easy for everyone to use.
Dear Liam,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software is user-friendly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app works well and rarely has issues. If something does come up, the support team—especially Kit Nord—is quick and effective. Thanks for being results-oriented!
Dear Sarah,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the software runs smoothly and that our support team was able to assist you quickly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Although I had a few issues getting a refund, the Instagram support manager worked diligently with me to resolve it. They showed real patience and perseverance, which I truly appreciated during a stressful time.
Dear David,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that the support team was patient and dedicated in helping you resolve the refund issue.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
I've been using mSpy for a while now, and I trust it to keep my kids safe online. Once everything was connected, I didn't have to constantly adjust settings. All the information I need is conveniently displayed on the dashboard, making it easy to keep an eye on things.
Dear Nunzia,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that mSpy provides you with reliable protection and a user-friendly dashboard to monitor.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The app helped me identify that my child was experiencing bullying at school, which allowed me to address the issue before it escalated.
Dear Tiago,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear our software helped you identify bullying early.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Setting up location alerts has been incredibly helpful. I now get notifications whenever my child enters or leaves certain areas, which helps me ensure they're where they're supposed to be.
Dear Barbara,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that setting up location alerts has been so helpful for you.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
What I really appreciate is being able to view all of my child's phone activity from anywhere. Whether I'm at work, running errands, or at home, I can check in without being intrusive or having to ask constant questions.
Dear Cornelia,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that our software helps you remotely monitor the target device.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
My daughter is glued to her phone, but now I can see what she's doing in real time. I'm relieved to know she's not accessing harmful content while I'm at work.
Dear Lotario,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to know our software helps you stay informed and brings peace of mind while you're away.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
With the Live Screen Streaming feature, I no longer have to rely on my kids to tell me what they're doing on their phones. I can quickly check their screens and be sure they're safe from any harmful content or negative influences.
Dear Magdalena,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the Live Screen Streaming feature helps you stay informed and gives you peace of mind.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
It feels like I have an extra set of eyes looking out for what my kids are doing online. It's a huge relief to know that I can check in anytime and stay informed about their digital world.
Dear Saenz,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that mSpy gives you peace of mind by helping you stay informed about your kids’ online activities.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
Page Lank was incredibly helpful in assisting me with reconnecting my device. They explained everything clearly, ensuring I understood how to access and use the new features.
Dear Kathryn,
Thank you for the 5-star rating and for sharing your experience!
We’re happy to hear that our customer support team provided clear guidance and helped you reconnect your target device smoothly.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
The live screenshot feature is fantastic! I can sort the screenshots by date, making everything easy to organize.
Dear Cedric,
Thank you for the 5-star rating and for sharing your experience!
We’re glad to hear that you find the live screenshot feature fantastic.
Our team continually strives to improve and deliver the best solutions.
If you need any assistance, we’re always here to help!
MSpy support
J'ai acheté un abonnement mSpy le 3 juin 2025, en respectant toutes les consignes d'installation. Malgré cela, le logiciel n'a jamais fonctionné correctement sur l'appareil cible. J'ai contacté le support technique à plusieurs reprises, suivi leurs instructions à la lettre, mais aucune solution n'a été trouvée. J'ai donc demandé un remboursement dans les 14 jours, comme prévu dans leur politique de remboursement en cas de problème technique non résolu. Résultat: refus total, avec des réponses génériques qui ignorent totalement ma situation. Aucune analyse sérieuse, aucun geste commercial, aucune responsabilité. Ce service est malhonnête et non fiable. Je déconseille vivement mSpy: ce genre de pratique est tout simplement inacceptable.
English: I purchased a mSpy subscription on June 3rd, 2025, following all installation instructions carefully. Still, the software never worked properly on the target device. I contacted customer support multiple times and followed all their instructions, but no solution was found. I then requested a refund within the 14-day window, as clearly stated in their own policy in case of unresolved technical issues.
The result: total refusal, with generic responses that ignored my specific case. No proper investigation, no responsibility taken, no commercial gesture.
And worst of all: I was charged over €100 in hidden fees without my consent, for "services" I never explicitly approved or requested. These were not clearly presented or validated at checkout.
This service is dishonest, unreliable, and relies on misleading practices to trap users.
I strongly advise against using mSpy — these tactics are unacceptable and borderline scammy.
Cher Enzo,
Merci d’avoir partagé votre expérience. Nous comprenons votre frustration et sommes désolés d’apprendre que vous vous sentez induit en erreur.
Nous sommes un logiciel de surveillance parentale légalement enregistré, et nous opérons conformément à toutes les lois de protection des consommateurs en vigueur. Toutes les fonctionnalités, les tarifs et les conditions, y compris notre politique de remboursement et les options supplémentaires, sont clairement indiqués sur notre site web et lors du processus de paiement.
Votre demande de remboursement a déjà été examinée par notre service de facturation, qui vous a proposé plusieurs alternatives. Si vous n’avez pas vu ces e-mails, veuillez vérifier votre dossier de courriers indésirables ou nous contacter directement à l’adresse support@mspy.com. Nous nous ferons un plaisir de vous renvoyer la réponse.
Nous vous remercions sincèrement pour votre retour et restons à votre disposition pour vous aider à trouver une solution.
Thomas york e mspy sono il top, un eccellente servizio clienti e un ottima applicazione, mi sto trovando veramente bene, la consiglio vivamente
Cara Elisa,
Grazie per la valutazione a 5 stelle e per aver condiviso la tua esperienza!
Siamo felici di sapere che sei soddisfatta sia del nostro servizio clienti che del software mSpy.
Il nostro team fa del suo meglio per migliorare costantemente il software e offrire le migliori soluzioni possibili.
Se hai bisogno di assistenza, siamo sempre qui per aiutarti!
Supporto mSpy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Taylor,
Thank you for the 5-star rating and for sharing your experience!
We’re glad the mSpy's feature helps you stay informed.
We’re committed to continually refining our features to provide you with the best possible experience.
If you need any assistance, we’re always here to help!
MSpy support