On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.2 stars from 421 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.
Instant Feedback
We monitor reviews for authenticity
Great overall experience! Customer service helped get me the rims I wanted at a fair price.
Miguel helped me with my order and he was super professional and helpful. I thought I was missing a part and he get me the tracking number and it arrived the next day.
Hey Jared, thank you for sharing your thoughts on our company. We are glad Miguel could help! We appreciate your feedback and will use it to continue providing the best service possible.
Everything arrived quickly and install is complete as planned.
Hey Justin, your input is valuable to us, thank you for your taking the time to leave a review and endorse our good work! This really motivates us!
Easy to find what I needed. Staff is super friendly and knowledgeable.
Hey Randall, thank you so much for taking the time to review our service. Your feedback is greatly appreciated.
We ordered a lift kit from Mudify and it shipped very quickly - however, one leaf spring got lost in transit and never arrived to us. Thaisbeth at Mudify helped to remedy the situation and provided quick and extremely helpful communication during the whole process. They were able to send us a new leaf spring which delivered quickly without issue. We're so appreciate of the wonderful support we received on our order!
Hey Ellie, we’re pleased that Thaisbeth was able to provide you with exceptional service and helped you resolve your issue quickly. We appreciate your feedback and will use it to continue providing the best service possible. Thank you!
Great easy to work with priced matched and fast shipping
Hey Adam, thank you for taking the time to leave us a 5-star review. We really appreciate it!
Gives the vehicle a better ride quality over stock, rugged look and peace of mind when replacing 100,000 mile stock componentry.
Hi Richard, thank you for taking the time to leave us a 5-star review. We really appreciate it!
Service was great. Got my quick needs handled same
Day and stemless. Miguel on the chat was knowledgeable and got it done. Thanks again.
Hey William, thank you for taking the time to leave us review. We are glad Miguel could help! We appreciate your feedback and will use it to continue providing the best service possible.
Impressed with quality of springs, coils, shocks received. Shipped in two different deliveries that I was not notified until after I inquired I was missing parts.
Javi! Thank you for your feedback. We are sorry for not notifying you on time of the shipment split. We always want to deliver as fast as possible, and that's why we sent you the inventory from different inventories. Hope we can serve you better next time!
Thaisbeth went above and beyond to help me out with my situation... with actual phone calls and very quick and responsive emails. Kudo's Thaisbeth! And thanks again. Solid 5 star company.
The team at Mudify were great to deal with from the beginning. Sales team was responsive and knowledgeable. Customer support team jumped on a shipping issue and resent missing items that the shipper lost. Just a great experience. Thank You.
Love that they call to verify order and make sure you have everything you will need.
Thank you so much for your review, Josh!
Very fast shipping, great customer service, communication was excellent. I would definitely buy from them again.
Thank you so much for your review Jared!
Thanks, Mike! We try our best!
Easy-to-understand charts for you to have a clear idea of what you need for your suspension system, all the options are listed for you to select them with a perfect explanation of each one, it made it really easy for me to choose everything I needed, even though I know almost nothing about suspension systems. Thanks to Mudify, I can take my trip to the mountains with the OME kit needed
Thank you so much for your review, Robert!
I ordered all parts needed to lift my GX470. Not all parts arrived and when I brought this to Mudify's attention they acted as if this was my fault and I had to jump through hoops before they would ship me the missing parts.
Michael, we're so sorry this happened to you. I'm glad everything worked out. We would love to understand why you thought that way so we can better serve you in the future. Thank you for your feedback.
Very easy to work with customer service. Fast delivery times.
I did alot of research into my suspension and love the 2.5" OME set I bought after riding it on & off road
I just placed an order based on the patient and professional service rendered by Miguel at Mudify. The site itself is already simple to navigate, but Miguel took the time to answer all of my many questions thoroughly. Bear in mind that this was on several occasions, and over the course of months, not just once or twice. He represents the company very well, and I can only imagine that the rest of the crew is just as helpful.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joseph, thank you for taking the time to leave us a review. We appreciate your feedback and will use it to continue providing the best service possible!