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From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.2 stars from 423 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 28th among Auto Accessories sites.
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Shipping was shockingly fast, especially all the way up to Alaska. Customer service was quick to provide me with a tracking number for the last item in my order. Will definitely order from again
We realized long after our initial shipment that part of the order was missing. Mudify's support team was incredibly helpful and processed things quickly.
Thank you for your review, Jolene!
Entire transaction, start to finish with Mudify was a pleasure. Decided to put a lift kit on my Tacoma and wasn't sure which to go with. I called and spoke with Joel and he asked me a lot for questions and helped me pick the best setup. Everything arrived quickly and the install went smooth. The one kit made my truck awesome, big improvement over stock TRD off-road.
Would not hesitate to do business again.
Thank you for your amazing review! Glad we were part of your new upgraded truck!
I had a few shipping issues, not at the fault of mudify, but their customer service reps were quick to reply and set things straight. I can't wait to get my new lift installed.
Thank you for your review, David! We hope you're enjoying your lift kit!
Got each part of my lift separately and was worried when I didn't get certain parts. I emailed customer service and they responded quickly that the rest was on the way. Lift is in good shape. Nothing messed up in transit.
Thanks for the review! Glad to hear everything arrived safely and the lift is in great shape. Let us know if you need anything else—we’re always here to help!
Daniel was all the help! Responded very quickly and got everything figured out with fed ex
Thanks for your review, Ryan! We’re happy we could be of help!
Bla blah blah. Now stop sending me emails, please.
I went to Mudify to order the OME nitro charger kit for my 2021 4runner. I ordered the medium rear springs intentionally, but they sent the light rear springs. I was told they sent the light springs for that kit but why give the customer a choice of spring tension if they are going to send what they think the customer will need?!?!?! Miguel stated he would send a return label but it's been quite some time already and have not received. Definitely not buying from them again and buyer beware.
Hi,
We understand your frustration. The return label was sent via email on the corresponding date—please check your inbox, including spam or promotions folders.
Regarding the springs, we take pride in selecting parts based on our proprietary formula, developed over 17 years of experience, to achieve the desired lift height. Please note that these selections may not always align with Australia’s ARB application guide.
Regards,
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My package didn't come in time, but it was delivered in good condition. I'll give a 3 star.
Hi Roger,
Sorry your package took longer than expected! Hopefully, there won’t be any delays next time, and you’ll receive it in perfect condition again.
Great shipping experience everything showed up in a timely matter. No damage to anything during shipment. Would definitely buy from Mudify again!
Thanks for your review, Gabe!
Thanks for your review, Austin!
Great experience! Everything came punctual and well packed. Was wondering about a package and Daniel responded quickly with its status.
Thanks for your review, Clayton!
Thanks for your review, Jordan!
Overall Mudify delivers, even if it takes a couple tries. The original product I bought was actually out of stock, which came to light after I had ordered it. Then the part that was sent instead didn't fit my truck at all. Then the replacement for that part came as a single unit, instead of two. Finally got the second unit for my order, and all is well. Daniel from customer service was very helpful through each step, and made sure I received the correct items. The man deserves a raise. Shipping times were speedy.
Thanks for your review, Lyn!
Great customer service. All my questions were answered before the sale by someone who knew what they were talking about when it comes to off-road vehicles.Received my order way before the expected delivery date. I would highly recommend buying from Mudify
Thanks for your review, Bil.
Ordered 2 weeks ago. Took a week with no confirmation so I got a hold of Mudify to be told Bilstein suspension parts were on back order but could use ome for replacement. Told them yes. Took another week for all my parts to trickle in and the front struts were not pre loaded as they were supposed to be when I talked to the rep on the phone.
Excellent customer service. Delivery took a few extra days but I think that was a carrier issue. I did have to follow up as the order was split into 3 shipments that all had different tracking info. No big deal and overall very satisfied thus far.
Thanks
Thanks for your review, Lance!
Communication is exceptional! My questions were answered and follow up is amazing. Highly recommend this company.
Thanks for your review, Joelle!
Mudify quickly shipped my order and it arrived on time for an install. Great customer support when I was trying to get the tracking number, I'll certainly buy from them again!
Thanks for your review, Curtis!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Tyson! We hope you're enjoying your lift kit!