business logo of Neiman Marcus
neimanmarcus.com
general, casual, luxury, swimwear men, womenAge 19-25, 26-45, 46-60
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About the business


neimanmarcus.com
+1 888-888-4757
USA
Neiman Marcus is part of Hudson's Bay Company
Clothing item from Neiman MarcusFashion apparel by Neiman MarcusMerchandise from Neiman Marcus clothing lineNeiman Marcus fashion product

Business Highlights

General

Parent Company: Hudson's Bay Company
Target Gender: men, women
Target Age Group: 19-25, 26-45, 46-60

Shipping

Shipping Cost: $10
Free Shipping: sometimes
Free Shipping Detail: for orders over $50

Returns

Return Policy: not free
Return Instructions: returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging
Return Cost: $9.95 shipping fee

Sustainability

Sustainability Score: It's a Start
Recycling Program: no

Product

Style: general, casual, luxury, swimwear
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X), Women's (XS, S, M, L, XL, XXL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, contact form
Support Phone: +1 888-888-4757

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Affirm, Klarna

Membership Programs

Rewards Program: TopCashback, Active Junky, Rakuten, Mr. Rebates

How would you rate Neiman Marcus?
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Neiman Marcus Reviews Summary

Neiman Marcus has a rating of 1.4 stars from 250 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Neiman Marcus most frequently mention customer service, credit card and high end. Neiman Marcus ranks 85th among Department Store sites.

service
91
value
76
shipping
85
returns
64
quality
66

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New York
122 reviews
357 helpful votes
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NM is an addiction my wallet is still reeling from, but this site has fantastic goods and even better service. Customer service is well trained and knowledgeable- the pricing is the best during sales. Just wonderful like the stores.

Date of experience: December 29, 2011
Texas
26 reviews
115 helpful votes
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Absolute favorite site to purchase from. I like it better than their Galleria Houston establishment. Lovely return policy. Shipping? No complaints. I receive items within two days of submitting.

Date of experience: September 20, 2011
Massachusetts
2 reviews
6 helpful votes
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Excellent service for years. A little pricey but excellent sales. Check regularly. Problems handled easily and quickly. Small home decorating accent furniture good buys. Horchow.com is a home decorating sister site. Same excellent service.

Date of experience: July 15, 2010