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The company has garnered a mixed reputation among customers, with some praising the attractive pricing and quality of select products. However, a significant number of reviews highlight persistent issues with customer service, including long shipping times, poor product quality, and inadequate support for returns and refunds. Many customers express frustration over unresponsive communication channels and unresolved complaints, leading to sentiments of distrust. Overall, while some customers report satisfaction with their purchases, the overwhelming trend suggests a need for substantial improvements in service reliability and product consistency to enhance customer experience.
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I wanted to order for my friend on her birthday so I ordered it from ninecolours and I was very satified with the product quality. Highly recommended
Buyers pls never buy from nine colours! I bought from them sarees n Lehenga worth $260 n they r all cheap and flimsy material n blouse pieces r not complete. The false which I paid extra r of poor quality! Nothing as described rip off gave them a chance but have not resolved the prob
I just receive the Worst order of my life i've spend 160 and they just kidd for me. This is the worst quality i've ever seen in my life. The product are totally different from the picture. Never never never buy on the website they don't Want to refund my order. All dresses are big for me.
They are sending $#*! things. Totally different from the images given by them. Don't buy anything from them.
Nine colors are a total ripoff in every possible way! Since this appalling experience we have not made any online purchases as there is no recourse on our part!
There is no legal authority to report to, with the result Nine Colors are thriving by ripping innocent shoppers off!
Online shoppers should be protected and assisted in this regard!
7 Days Before I have ordered home decor products & bedsheet for my little boy and today only I received my product... Its awesome & nice quality and all showpieces are excellent. I loved all my product.
Just received my parcel. Very beautiful lehenga choli and bracelet. Appreciated your service. Thanks.
I don't have any complains as from fitting to color and fabric there was no as such issue and after wearing this saree it is looking super pretty on me. So I will recommend Ninecolours to my friends! Thankssss
All three dresses received are nothing like the ones ordered. Fabric is totally different, cheap rubbish fabric. Front bodice was sewn at the back of the dress! Unbelievable! Sizes were totally incorrect. Ordered a long dress, they sent a short one, ordered a long sleeve, they sent sleeveless. After sending emails and explaining, they only agreed on 50% refund, which we haven't received yet! DO NOT ORDER FROM NINECOLOURS!
I had a very bad experience from shopping here. They lie about the material quality. I was told by them on chat that a saree was pure georgette but it is so cheap material
If u email them for order Stuff they will response right away but, if u call them for credit back they will never response
Hi
I had a very bad experience from shopping here and want to warn others.
The customer service is deceiving. They lie about the material quality. I was told by them on chat that a saree was pure georgette but when pressed that it is the blouse only. This should have warned me but I took a chance and ordered others. They were of poor quality material nothing like like in the picture. One was grey while it was white in the picture. All of them were poor copies, fake georgette, I was told they are pure georgette, and cheap looking. They differed very much from the picture
I ordered 399 rs. Suits in 7 colours and I really get good quality material in so best price. Thanks.
Answer: Yes, very cheap product and also wrong measures.
Answer: Yes they are fraud very cheap quality and no returns
Answer: No either they will ship it mad late and yeah I orsered once and it was successful but to be honest go try another site. This is poor site Nd bad customer service and they don't even respond. They will be nice at first but there a fraud. Fabric is not what you see in the pictures. Stitching is so bad in parts. I don't recoomend but up to u.
Ninecolours.com, Which is a full solution eCommerce platform for women's ethnic wear serving women's fashion. Our variety consists of Sarees, Suits, Salwar Kameez, Lehengas, Kurtis, Gowns to a wide range of Bollywood inspired collection to all the different ethnic wear for women with an amazing range of Jewellery and Accessories. We also offer men’s wear Sherwani, Kurta pajama and accessories.