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The company has garnered mixed reviews, with customers appreciating the variety and style of products, as well as some positive experiences with customer service responsiveness. However, significant concerns arise regarding product quality, inconsistent sizing, and lengthy delivery times, often exceeding several weeks. Many customers express disappointment with items not matching online representations, leading to frustration over returns and shipping costs. Overall, while there are loyal customers who enjoy certain products, the prevailing sentiment suggests a need for improvements in quality control and customer support to enhance the shopping experience.
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I had been eying those pants and was able to order effciently and quickly but when I got then they were all wrinkled as well as they did not look anything on me like the picture.
I had been eying those pants and was able to find them quickly and order.
Delivery is way too slow. Prices have increased and I'm finding that most of your clothing is all polyester, which is too hot for SC summers!
I ordered a dress which is too small in the bust. Now I want to return it BUT NOT TO CHINA! They have a distribution center in New Jersey but that site won't take returns. Sending the dress to China would cost way too much. So I might as well consider myself ripped off. Will never order anything again unless I know I won't have to deal with a China return.
Finding good selection of sizes and colors for shoes and tee shirts that I once found on other sites. Prices are similar too so I will continue to shop here.
One was okay. 2nd item, I attempted to return. Couldn't get the return process to work. Will not order again.
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
You can check our return policy and how to return via https://noracora.com/information/return-policy. There is a "Return" button in the specific order. We checked that our returns system is working normally.
If the return process does not work, you can contact our customer service team and explain the situation in detail, including the reason for requesting return and any relevant order. Once we receive this information, we will do everything we can to process your return promptly and keep you updated on its status.
Upon checking, we didn't receive your return request before. We've sent an email to you today about your returns, please check as soon as possible.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our service.
If you need any assistance, please feel free to contact us by email at service@noracora.com.We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA
Will see if i chose the right size and what the quality of the items are
Easy to yes, found on facebook, never bought shoes before, always close.
As pictured. Be careful with sizing. I love oversized shirts. Ordered XXL a little to big. Other than that I love the items.
Too many items sold out. Is there a back order date?
I have a big Beautiful wardrobe because of NORACORA! And I'm sure it will get even bigger with the new Fall and Winter Line!
There are not to many new tops but I was still able to find quite a few pretty ones to purchase and as soon as my package arrived from NORACORA I couldn't wait to open it up and just as I predicted they are much prettier than the pictures!
Can not seen to cancel a item and
I can not find 1/2 sizes.
But Ilove the styles abd of courses the prices
Can not find a delet when i change my mind
I really like most of the tops but a couple of them look cheap! The others are very nice but it took a month and a half to get the full order...slow shipping.
I love looking at everything but especially the clearance. I believe in getting more bang for my buck and it's fun!
This is the first time I've ordered so i'm hoping it fits. I love the color choices.
Easy to shop. Excellent description of product, lots of selection, accurate sizing chart and quality of product top standard.
As always, efficent, reliable and I love the products. Never have a problem with my orders, what you buy is what you get
Shop here a lot, always very happy. Thanks NoraCora
It fits okay. I think I'll like it.
I haven't worn it anywhere yet.
The program is difficult to navigate and isn't really people-friendly. I would have bought more in different colors if it would let me.
Easy & simplest, what I needed. Have aging dry skin that I'm trying to preserve
GREAT PRICES, NOW TO MANE SURE OF THE QUALITY OF THE GOODS
Ease of ordering, sale prices, extensive selection, stylish clothing.
Love the many choices and the prices are fair. I like the way this dress fits my closet style. It is a well make dress and the fabric is nice.
It was easy to order, but it almost a month to deliver.
I had no problem with the website. The blouses are nice and fit well.
Answer: My thanks to all commenters here. You just saved me from an expensive mistake!
Answer: Suggest you immediately contact your card company and cancel and dispute as they do not respond to emails. Just once in awhile a random email to say in process. You should get money back as they haven't shipped yet. Per their advertised policy you can cancel tell your bank. As didn't ship yet. When they do if they do send anything it is garbage.
Answer: I am in the same situation. I can't get the return form. Do you have the correct return address? They don't respond to me. Thanks!
Answer: I recently filed a complaint against Noracora with the Federal Trade Commission. In addition, I opened a case against them with United States Postal Service for mail fraud, since they are shipping falsely advertised goods through the United States Postal service. I invite all who've experienced the same false advertising, terrible quality and customer service from this company with no return policy and no way of getting your money back to do the same. Let's stop these thieves!
Answer: They're a fraudulent company. They will send you an address in Guangzhou and have you pay postage and then refuse your package in their country. Call your credit card company and do everything they ask so you will get a credit back to your account. YOU WILL NEED TO DEMONSTRATE ALL YOUR EFFORTS AND CONTACTS MADE TO RESOLVE. DO NOT SPEND MONEY ON POSTAGE. THIS IS A WASTE OF TIME AND MONEY.
Answer: MAJOR SCAM... THEY SHOULD BE ASHAMED OF THEMSELVES
Answer: What's the difference?! I emailed and you won't do a single thing about it! This place is a scam and are THIEVES! The clothes are cheap nasty crap with the sizing totally off! I'm completely disgusted! The stuff has to go back to CHINA! And pay customs costs! ABSOLUTELY DEPLORABLE ESPECIALLY AFTER Covid! You people disgust me! Shop at ACTUAL stores people, avoid scam places like this!
Answer: Yes they are scammers. Multiple sites. If the models have no heads, site is not legit.
Answer: Most likely you'll be waiting another two months for your items. I ordered 5 items on May 21. I received two of the items yesterday (July 20), one of which is nothing like the image on the site. The other three items I have no idea where they are or when/if I'll even get them. Hard lesson learned, for sure!
Answer: Yes yes and yes! Crappy clothing that you have to send back to China which is EXTREMELY EXPENSIVE. Lesson learned!
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the returns process.
We are a legitimate company. Please note that the address on the received package is not our return address, it is only a hub of the shipping company.
You don't need to return the item to China. We have return warehouses located in the United Kingdom, Germany, France, Canada, Australia, and the United States. Upon checking, we have sent the return label to your email address today, which is a US address, please check it as soon as possible.
Regarding the size issue, sorry to hear that the item didn't fit you. There is a size chart under the product details of each item. Please check the garment measurements in the size guide and compare them with your body measurements when choosing.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need any assistance, please feel free to contact us by email at service@noracora.com.We will reply to you within 24 hours.
Best regard,
Ashley
NORACORA