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Nuts.comReviews 352

2.7

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Nuts.com Reviews Summary

Nuts.com has a rating of 2.7 stars from 352 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Nuts.com most frequently mention customer service, next day and free shipping. Nuts.com ranks 2nd among Nuts sites.

service
163
value
162
shipping
167
returns
62
quality
157
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Virginia
1 review
13 helpful votes
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Horrible experience with their customer service and products. They are a bit cheaper because they sell expired seeds and fruits.

Date of experience: April 22, 2014
California
1 review
12 helpful votes
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Horrible customer service... they don't care that they sent expired or rotten product, and they make you pay for shipping to return it! Never again!

Date of experience: April 2, 2014
Connecticut
5 reviews
12 helpful votes
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I feel compelled to write about this company because they have both superior product and a sense of humor. Yes, they sell nuts and everything associated with nuts that you can imagine, but here's the thing: the product comes in these astonishing boxes with stuff scrawled all over it like Thanks For Your Order My Nutty Friend, and We're Nuts And Proud Of It, etc, etc. Really goofy. The actual nuts themselves are higher quality than in the supermarket and cheaper per pound. I tried to get a discount because we have a cat named Peanut--but they wouldn't go for it. Anyway: good company, good product.

Date of experience: December 18, 2013
Canada
3 reviews
6 helpful votes
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Awesome site, great products, great prices, great service. RAPID shipping. Can't say enough good things about them.

Date of experience: October 24, 2013
Michigan
5 reviews
11 helpful votes
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I love this site!
May 22, 2012

I love this site! After moving away from our home city, I still had desire to have my beloved bubble teas every now and then, but could not find the tapioca pearls (bubble) for the drink locally. While looking for something else, I found this this site and was so happy to find my beloved pearls without having to buy a giant quantity. The site has a very nice variety of nuts, candies, spices, etc. I literally received my shipment the next day, I don't even know how that is possible!

Date of experience: May 22, 2012
Massachusetts
7 reviews
25 helpful votes
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Awesome place
March 12, 2012

Awesome place. Bulk nuts and candy- all sealed in resealable bags. Their prices are great and they ALWAYS send samples! They got me hooked on chocolate covered pretzels that way!

Date of experience: March 12, 2012
Pennsylvania
1 review
1 helpful vote
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Nuts.com is a family-owned business that sells a huge selection of nuts, dried fruit, candy, and lots of baking and cooking supplies. Every time I have ordered from Nuts.com, the product has been fresh and high-quality. I ordered their custom tray for my Thanksgiving table and it was such a hit, I'm planning to order many more as gifts for friends and family. Not only is their site great, they also have great customer service and fast shipping.

Date of experience: December 8, 2011
Kansas
2 reviews
8 helpful votes
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I have been ordering from Nutsonline since 2008. I placed an order on 11/23/2011 and was sent an email by Nutsonline that the package was shipped on 11/25 and would be received on 11/29/2011. I did not receive. I sent an email to customer service and received an email stating that they would place a package trace with FedEx and try to see what happened to package. They also said if I had not received package by 12/2/2011 to let them know and they would resend. I sent an email back and stated that wasn't okay with me. That it wasn't my fault that the package was lost and they should have sent package out again. I told them I wanted my money back and to forget it. They have not answered back. I would steer clear of this company. They DO NOT HAVE A 100% satisfaction guarantee as stated on the website. Find someone else to order from.

Date of experience: November 30, 2011
South Carolina
6 reviews
12 helpful votes
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I ordered licorice pastels last Saturday, 7/30, my order was shipped on Monday, 8/1, and I received it today, 8/3. The company also included a sample bag of their pistachio nuts. My experience with this company, from the ordering phase to delivery was outstanding. I highly recommend them and will be ordering from them again.

Date of experience: August 3, 2011
Virginia
6 reviews
8 helpful votes
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I like this site because they have the best cashew nuts I have ever had. I buy them more than 6 or 7 times a year. The quality of the products are great. They have a wide selection of foods and gifts. My other favorite thing to order is the malted balls. They come in a variety of flavors or a mixed bag. They ship right away and there are so many things to choose from.

Date of experience: October 18, 2010

From the business

https://t.co/bUpuyy28Ug is a family-owned business offering the highest quality nuts, snacks, dried fruit & pantry staples at home, in the office and on-the-go!