PDFSimpliReviews 2,049

Hello,

We’re sorry to hear about your frustration, and we’d like to clarify how our subscription process works. When signing up, our pricing and auto-renewal terms are clearly stated on the payment page before purchase, as well as in the confirmation email sent upon registration.

If you were charged after two weeks, it means the trial period transitioned into a standard subscription because it was not canceled before the renewal date. However, we’re happy to assist you with this matter. Please contact our support team at support@pdfsimpli. Com or call 1-844-898-1076, and we’ll review your case to find the best possible resolution.

Best regards,

PDF Simpli

Salve,

Grazie per il tuo feedback. Ci dispiace molto per la tua esperienza. Tieni presente che operiamo con un modello di abbonamento, che è chiaramente delineato nei nostri termini quando ti iscrivi alla prova di 14 giorni. Questi termini vengono concordati prima che l'acquisto venga inoltrato e riceverai una copia di questo accordo via e-mail che ti informerà di tutti i dettagli su questo abbonamento. Se l'abbonamento non viene annullato prima della fine della prova, si rinnova automaticamente a $ 49,95.

Offriamo anche una garanzia di rimborso di 30 giorni per i clienti a cui potrebbe essere stato addebitato un importo inaspettato. Ti invitiamo a contattare il nostro team di supporto all'indirizzo support@pdfsimpli.com e saremo lieti di assisterti per qualsiasi problema, incluso un rimborso, se applicabile. Grazie per averci dato l'opportunità di risolvere questa questione.

Cordiali saluti,

PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. These terms are agreed with before the purchase is submitted and you get a copy of this agreement sent via email letting you know all the details about this subscription. If the subscription isn't canceled before the trial ends, it automatically renews for $49.95.

We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your options.

Best regards,

PDFSimpli

Hello,

We’re sorry to hear about your experience. However, we want to clarify that PDFSimpli does not have an app, so it’s possible there may be some confusion with another company.

If you signed up for our service and were charged after the trial, it means the subscription was not canceled before the renewal date. We always send a confirmation email upon sign-up, which includes details on how to manage your subscription.

We’d be happy to review your account and assist you further. Please contact our support team at support@pdfsimpli.com or call us at 1-844-898-1076, and we’ll do our best to resolve this for you.

Best regards,

PDF Simpli

Hello,

We take customer concerns seriously and strive to provide clear communication and fair resolutions. Our records indicate that all users receive a confirmation email upon signing up, which includes details on managing their subscription. Additionally, our refund policy is outlined on our website for full transparency.

If you have already canceled your subscription and requested a refund, but have not received a response, we encourage you to check your email (including spam or junk folders) for any communication from us. You can also reach our support team directly at support@pdfsimpli.com or call us at 1-844-898-1076 for immediate assistance.

We are more than happy to look into your case and assist you further.

Best regards,

PDFSimpli

Salve,

Grazie per aver condiviso con noi il suo feedback. Tutti i nostri servizi sono in abbonamento. Abbiamo lavorato molto duramente per aggiungere più funzionalità al nostro prodotto e offrire il miglior servizio possibile. Potete provare la nostra opzione “Ritardo” e attendere 24 ore per il download di un documento, gratuitamente. Oppure pagare per i nostri 14 giorni di prova (per 1,45 o 1,95 dollari) per ottenere immediatamente il file, a seconda del piano scelto. L'opzione da 1,95 dollari vi dà accesso completo e conversione illimitata per 14 giorni. Dopo aver provato il prodotto, se non si desidera continuare, è possibile chiamare o andare online per annullare prima della fine della prova o cambiare l'abbonamento con un piano diverso. Se non viene effettuata alcuna cancellazione o cambio di piano, si passa al nostro piano di abbonamento di base a rinnovo automatico per 49,95 dollari.

Abbiamo diversi piani a seconda delle vostre esigenze, con prezzi che vanno da 3,95 a 12,95 dollari per l'abbonamento di un singolo utente; contattateci telefonicamente al numero 1-844-898-1076 o via e-mail all'indirizzo support@worksimpli.com se siete interessati a mantenere il servizio a un prezzo inferiore.

Saluti,

PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is clearly outlined in our terms when signing up for the 14-day trial. These terms are agreed with before the purchase is submitted and you get a copy of this agreement sent via email letting you know all the details about this subscription. If the subscription isn't canceled before the trial ends, it automatically renews for $49.95.

We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document, free of charge. If you got charged, you probably paid for our 14 day trial (for $1.45 or $1.95) to get your file immediately. The $1.95 or $1.45 option gives you access for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95 a month.

We do offer lower rate subscriptions for single users starting as low as $3.95 up to $12.95. This change of subscription can be made before the 14 days are up and you won't have to pay for our base subscription, instead you will have a lower subscription fee.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Best regards,

PDF Simpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, prices from $3.95 up to $12.95 for a single user subscription, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.com if interested in keeping the service at a lower price.

Regards,

PDFSimpli

Salve,

Grazie per il suo feedback. Comprendiamo la sua preoccupazione e desideriamo chiarire che PDFSimpli fornisce servizi di abbonamento digitali piuttosto che beni fisici. Se ha riscontrato problemi con il nostro servizio, la preghiamo di contattare il nostro team di supporto e saremo lieti di assisterla nella risoluzione del problema. La sua soddisfazione è importante per noi!

Cordiali saluti,

PDFSimpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

With count with multiple convenient options for cancellation, including via phone, chat, email, and directly through your account's profile settings. With these accessible methods, canceling your subscription is straightforward.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Thank you,

PDF Simpli

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided.

We provide multiple convenient options for cancellation, including via phone, chat, email, and directly through your account's profile settings. With these accessible methods, canceling your subscription is straightforward. Furthermore, when the account is successfully canceled our system sends an automated email message.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Thank you,

PDFSimpli

Hello,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. We do have a tech department ready to assist you if something doesn't work well on the website.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Best Regards,

PDF Simpli

Hello,

Thank you so much for taking the time to share your positive experience with PDFSimpli! We are thrilled to hear that you had a great experience with the service our agent Lambis provided.

Your kind words are truly appreciated, and they serve as motivation for our team to continue delivering excellent services. We are committed to providing the best possible experience to our customers.

We value your feedback and are always looking for ways to enhance our products and services.

Once again, thank you for choosing PDFSimpli! We look forward to serving you again in the future.

Best Regards,

PDF Simpli

Hello,

Thank you for sharing your concerns. We understand that you are very disappointed and wish to clarify that our system is user-based, meaning we can only process payments when an account is created by the user. We do not have direct access to any bank details or credit card information.

If you believe there has been an error or if you need further assistance regarding your account, please reach out to our support team at support@worksimpli.io or call us at 1-844-898-1076. We are committed to addressing your concerns promptly.

Best regards,
PDFSimpli

Hello,

Thank you for sharing your concerns. We understand that you are very disappointed and wish to clarify that our system is user-based, meaning we can only process payments when an account is created by the user. In your case, our records indicate that your payment was processed via PayPal, and we do not have direct access to any bank details.

If you believe there has been an error or if you need further assistance regarding your account, please reach out to our support team at support@worksimpli.io or call us at 1-844-898-1076. We are committed to addressing your concerns promptly.

Best regards,
PDFSimpli