PrimeXBTReviews 308

Hello Omar R,

Thank you for your comment.

We recognize the importance of trading costs and have prioritized offering competitive spreads, swaps, and both maker and taker fees on our crypto futures mode. We appreciate your feedback regarding the affordability of our brokerage services, as maintaining cost-effectiveness remains one of our primary objectives.
Regarding PXTrader and our other available platforms, we are committed to ensuring that trading through these services is both secure and seamless.

If you have any questions, please do not hesitate to contact us.

Kind regards,
The PrimeXBT Team

Hi Mpho R.,

Thank you for sharing your feedback with us! We are happy that you find our VIP campaign beneficial, as well as the discounts established across both CFDs and futures. As you mentioned, it has a substantial impact on metals, including gold.

We hope your experience in the VIP campaign is profitable every time you trade.

Please feel free to contact us if you have any further questions about the campaign or any other matters related to our platfroms and procedures.

Kind regards,
The PrimeXBT Team

Hello there Luis D.,

Thank you for sharing your thoughts on our educational resources.

We are delighted to hear that you find value in the articles, particularly on topics such as correlations and trading psychology. Providing high-quality materials that support both beginners and experienced traders is an important priority for us.

Should you have any further questions or need assistance, please do not hesitate to reach out to our dedicated customer support team, who will be glad to help.

Kind regards,
The PrimeXBT Team

Hello Alvin R.,

Thank you a lot for your opinion!

We are really excited to hear that you found a trading market that suits you best! While trading does come with its risks, it is all about how you navigate those challenges. We take pride in offering a wide variety of trading instruments, allowing you to explore options beyond just crypto. Take a look and pick the instrument that feels right for you. After all, you are the one in charge of your trades and decisions!

Should you have any questions or suggestions on how to make our services better, please do not hesitate to get in touch with our support team! They are always there to help you out.

Kind regards,
The PrimeXBT Team

Hello Mohit D.,

Thank you so much for sharing your thoughts.

Sometimes it's hard to decide what is better to trade, but on our platform, this dilemma was solved by introducing accessible trading conditions for various crypto CFDs and futures. Traders can enjoy trading from spreads starting from 0.1 pips and fixed trading costs from crypto futures, as low as 0.01% maker fees. And you're right, this price structure can be accessed from the first day of trading on our platform.

We're glad to hear that you found something that is suitable for you. Happy futures trading!

Kind regards,
The PrimeXBT Team

ہیلو، Adlan H

یہ سن کر خوشی ہوئی!

ہمیں بہت خوشی ہے کہ ""لرن اینڈ ریسرچ سینٹر"" نے آپ کے فیصلے میں اتنا اہم کردار ادا کیا۔ بہت سے ٹریڈر سب سے پہلے PrimeXBT کو ہماری فراہم کردہ بصیرت، تجزیے، اور مضامین کے ذریعے دریافت کرتے ہیں۔ ہم نے اسے اس طرح ڈیزائن کیا ہے تاکہ ٹریڈرز کو ٹریڈنگ شروع کرنے سے پہلے مارکیٹوں کو بہتر طریقے سے سمجھنے کا موقع ملے۔ یہ جان کر کہ یہ آپ کے لیے ""فیصلہ کن"" ثابت ہوا، ہمیں یہ یقین ہوتا ہے کہ ہم صحیح راستے پر ہیں۔

ہم ہمیشہ نیا اور قیمتی مواد فراہم کرتے رہیں گے تاکہ یہ مواد نئے اور تجربہ کار تاجروں دونوں کے لیے ایک اہم وسیلہ بن کر رہے۔ اپنے تجربے کو ہمارے ساتھ شیئر کرنے کا شکریہ!

نیک خواہشات کے ساتھ،
PrimeXBT ٹیم

Hi there Franklin H.,

Thanks for recognizing the value proposition of our crypto futures platform!

We understand that funding rates are an important consideration for futures traders, and we're glad our competitive fee structure helps balance your overall trading costs. With our industry-low maker fees at 0.01% and taker fees that remain highly competitive, PrimeXBT ensures that your entry and exit costs stay minimal while you navigate the futures markets.

The funding rate, charged every 8 hours, helps maintain fair pricing between futures contracts and underlying assets, and many traders find these costs are easily offset by the leverage flexibility and trading opportunities our platform provides.

If you'd like further explanation about funding times or have questions about specific contract conditions, our support team is available 24/7 to help with any of your needs.

Kind regards,
The PrimeXBT Team

Hello Bilal S.,

Thank you very much for taking the time to share your feedback.

Indeed, the continuous development of our trading services is what we strive to achieve. Especially when it comes to crucial aspects like credibility and trading costs. We aim to provide reliable and transparent services in every part of the world. Obtaining one of the most recognised trading licenses, such as the South African FSCA, adds another layer of security for our traders. Furthermore, we are refining our fee structure to better accommodate high-volume trading, enabling us to offer lower trading costs for both crypto futures and CFD modes.

We're happy to know that you found pending limit orders suitable. Bringing the liquidity to the market will always be rewarded with lower fees, only 0.01% at our platform.

Please don't hesitate to reach out if you have any questions.

Kind regards,
The PrimeXBT Team

Hi there Peter M.,

Thank you so much for sharing your opinion.
We’re happy to know you found our proprietary web trading platform stable and prompt.

You made the right decision to trade on a web platform, the true choice of professional traders. From our side, we tried to make your trading experience as convenient and smooth as possible, integrating powerful tools for analysis and modern software, reducing delays in the platform's response.

Regarding trading costs, for our CFD assets, we offer a flexible variable spreads pricing structure without any additional commissions, starting from 0.1 pip.

If you have any questions or concerns, please feel free to reach out to our support. Your flawless experience is what we aim to achieve.

Kind regards,
The PrimeXBT Team

Hi there Todd W.,

Thank you very much for sharing your feedback with us.
It’s great to know your start of an exciting trading journey was smooth and convenient on our platform.

At PrimeXBT, we follow the mission of providing equal trading opportunities for everybody, regardless of their background and prior trading experience. Traders can choose a wide range of trading instruments and platforms, from crypto futures to CFD on stocks, depending on what appeals to and suits them best. From our side, we guarantee the timely execution of major trading processes, reasonable and transparent fees, as well as educational and analytical help, supplying traders with fresh and professional market insights.

If you ever need assistance, don’t hesitate to reach out. Thank you for being a part of our community.

Kind regards,
The PrimeXBT Team

Hey Nadeem R., thanks for the awesome feedback! 😄

We totally get it, every bit of cost efficiency matters when you’re trading actively. We're glad to hear our VIP discounts are helping you get more out of your futures trading. That's exactly why we introduced the PrimeXBT VIP Program.

Keep up the great work, and don’t hesitate to reach out if you ever want to explore more tools or markets on PrimeXBT! You can contact us 24/7 at support@help.primexbt.com.

Kind regards,
The PrimeXBT Team

Hello Loh M.,

Thank you for sharing your perspective on trading preferences!

We completely understand your preference for traditional CFDs, and that's exactly why PrimeXBT offers both options to cater to different trading styles. Our platform provides straightforward trading across forex, indices, commodities, shares, and crypto with zero fees on many instruments.
While crypto futures have gained popularity for their specific advantages, we recognize that many successful traders find CFDs more intuitive and aligned with their strategies. The beauty of our platform lies in offering choice without pressure to adopt any particular trading method.

Continue trading with what works best for you, and if you ever have questions or need any assistance, our support team is here to help keep things simple and accessible.

Kind regards,
The PrimeXBT Team

Hello there Karan W.,

Thank you for taking the time to share your opinion about our custom trading platform with us!

We are really excited to hear that you are enjoying your trading experience with us! Our goal is to empower traders like you, and we do that through a variety of features. One of the standout aspects is the TradingView charts we have integrated into our platform, which many traders absolutely love. We understand how crucial this is for your trading journey, and if it suits your needs, we are more than happy to provide you with this opportunity!

If you ever have any questions or suggestions, make sure to get in touch with our customer service team!

Kind regards,
The PrimeXBT Team

Hi there Omar F.,

That’s great to hear!

We’re really glad your verification went smoothly and fast. Our goal is to make the onboarding process as quick and simple as possible while still keeping it fully compliant with KYC and AML standards. Security and speed can go hand in hand, and we do our best to prove that every day.

Thanks for taking the time to share your experience, and welcome aboard! If you ever need assistance with your account or have any questions, our support team is always just a message away!

Kind regards,
The PrimeXBT Team

Hello Riaan D.,

Thank you for your honest opinion! Every review means a lot to us as it helps us understand whether we are on the right track with our services.

We are glad to hear that you think our platform is fantastic for both crypto futures and CFD trading. Many users appreciate our unique blend of offerings, all while keeping fees low across the board. One of our main goals has always been to give our traders the freedom to choose their favorite assets and markets, all while enjoying competitive fees that can really maximise their gains.

If you ever need help with any of our services, you can reach out to our customer service anytime you want! They are dedicated to ensuring you have a great experience.

Kind regards,
The PrimeXBT Team

Hi there Bilal A.,

Thank you very much for sharing your wonderful experience with our support.
It's great to hear that I got a quick response to your questions about crypto futures.

The response time of our support is what we give additional focus to, ensuring our traders won't wait too long for an answer. For traders' convenience, our human support agents respond promptly and are available 24/7.

About your suggestion for adding webinars, we'll consider what we can do. Meanwhile, you can enjoy other educational formats, such as in-depth trading articles, which are available to both beginners and experienced traders. Use this link: https://primexbt.com/for-traders/ to get access to featured articles.

We wish you happy crypto futures trading. Be assured that we're always here to assist you in this endeavor.

Kind regards,
The PrimeXBT Team

Hello there Akira M.,

Thanks a lot for sharing your thoughts about our rewards system!

We’re glad you found it useful and even more that you managed to put those rewards to work by opening a trade. That’s exactly what the program is meant for: giving traders a chance to explore and trade without using only their own funds. And the best part is, there are always new tasks and ways to earn rewards coming in the app, so you’ll never run out of opportunities.

Keep checking it out and enjoy the extra boost to your trading journey!

Kind regards,
The PrimeXBT Team

Hey there Sebele V.,

Thank you for taking the time to share your honest review regarding our trading services! It truly makes our day to hear positivity from our beloved traders.

We are absolutely thrilled to know that you are enjoying the variety of our trading instruments for crypto futures! Diversification is one of the key ingredients for success, and it is essential for us too, since every trader has their own preferences when it comes to assets. While some might lean towards trading BTC, others may have a soft spot for ETH. That is why we have worked hard to include as many coins as possible, ensuring everyone can find what they are looking for. Plus, we offer a range of trading markets like forex, commodities, indices, ETFs, and CFD cryptocurrencies to cater to all!

We wish you steady and successful trading on our platform! It is truly an honor to have you with us.

Kind regards,
The PrimeXBT Team

Hello Danish R.,

We're happy to hear that our support team was able to guide you through your first crypto deposit and that your subsequent withdrawal was quick and smooth.

We understand that managing a crypto wallet can be a new process for some. For an even more straightforward experience, we also support fiat currency deposits. This can be a great option to save the hassle of setting up a wallet. Our support team is equally ready to assist you with any fiat deposit questions you might have.

Kind regards,
The PrimeXBT Team

Hi Jabulani S.,

Thank you for sharing your experience. Your feedback is invaluable to us and plays a crucial role in improving our services.

We are pleased to hear that our market overviews helped you navigate the recent flash crash with greater confidence. Providing timely insights and analysis is part of our commitment to supporting traders in making informed decisions, especially during periods of high volatility.

If you ever have any questions or need additional guidance, please feel free to contact our customer support team at any time.

Kind regards,
The PrimeXBT Team