PrimeXBTReviews 304

Hello there Tan S.,

Thank you for sharing your market experience.

The recent volatility around the Federal Reserve’s interest rate decision was indeed significant, and many traders closely monitored those levels. We are glad to hear that the platform supported your strategy during such a sharp market move. PrimeXBT is designed to provide fast execution and stable performance precisely during high-impact events like these, when timing matters most.

If you ever need assistance with risk tools, margin settings, or navigating major news periods, our team is always here to help. We appreciate your trust and wish you continued disciplined and successful trading.

Kind regards,
The PrimeXBT Team

Hello there Sean T.,

Thanks for sharing your thoughts, that’s a very fair observation!

Crypto markets do go through long consolidation phases, and it can definitely feel boring when BTC moves sideways for weeks. That’s exactly why we designed PrimeXBT as a multi-asset platform, so traders don’t have to sit on their hands waiting for one market to wake up.

It's great to hear that you've focused your attention on EUR/USD. Major forex pairs often respond quickly to macroeconomic events and central bank decisions, such as interest rate changes. Having access to both cryptocurrency futures and conventional markets enables you to remain active regardless of the market cycle.

Appreciate you highlighting this flexibility, and we’re glad the platform is helping you adapt instead of forcing you to wait!

Kind regards,
The PrimeXBT Team

Hi there Manish A.,

Thank you so much for your kind words.
It’s an honor for us to hear that our traders are satisfied with their trading experience.

We gave crypto futures trading greater focus, offering all the necessary tools and conditions to empower traders. Especially, it concerns reasonable trading costs that all traders can benefit from, thereby maximizing their profits. Furthermore, we didn’t forget about the trading platform, implementing what many traders have already chosen - interface and charting from the industry-leading platform TradingView.

We’ll continue working to provide solid trading service. We’re happy to have you on board.

Kind regards,
The PrimeXBT Team

Hello there Faisal J.,

Thanks a lot for pointing this out!

It’s a smart approach to double-check everything before you start trading, especially in the crypto world where things move fast and risk is always present.

We’re glad our support team gave you a clear rundown of all the important details. Yes, PrimeXBT is fully registered, licensed in multiple jurisdictions, and operates under strict compliance frameworks, and the Financial Commission (FinCom) membership is an extra layer of protection many traders appreciate. It includes access to an independent dispute resolution service and a compensation fund, which adds even more peace of mind.

It’s great to see you doing your homework and choosing carefully. If you ever need more info or want to explore anything deeper, we’re always here to help!

Kind regards,
The PrimeXBT Team

Hey there Vakeel C.,

Thank you for your trust and for sharing your perspective.

PrimeXBT has been operating since 2018, and during this time we have remained focused on stability, transparency, and continuous platform development. Longevity in the crypto industry is not accidental, it is the result of strong internal infrastructure, responsible risk management, and a long-term commitment to our users.

We appreciate your observation that reliability is often built quietly through consistent performance rather than loud promises. Our team continues to prioritize system security, fast execution, and dependable service as core principles of our work.

Thank you for being part of PrimeXBT and for choosing to trade with us.

Kind regards,
The PrimeXBT Team

Hey there Kamil S.,

Thank you for your positive feedback.

We’re glad to know that our range of crypto assets, transparent fees, and the performance of the PXTrader platform have met your expectations. It’s also great to know your withdrawal experience has been smooth.

We appreciate you choosing PrimeXBT for trading crypto futures and remain committed to providing reliable and efficient trading services.

If you need any assistance, our support team is always available.

Kind regards,
The PrimeXBT Team

Hello there Imran H.,

Thanks a lot for sharing your experience, this is exactly the kind of honest feedback that helps other traders understand what to expect!

You’re absolutely right: PrimeXBT isn’t a “standard” CFD-style broker. The platform blends traditional markets with crypto-futures-style trading, so naturally, some features like maker/taker fees, margin modes, and execution types can feel a bit different at first. Totally normal.

What matters is that you explored, asked questions, and didn’t hesitate to reach out. Our support team is here precisely for that reason: to walk traders through anything unclear and make the transition smooth. Glad to hear they were able to clear things up quickly for you.

And yes, when it comes to crypto trading conditions, we’ve built them to be much tighter and more flexible than what most regular CFD brokers offer, so it’s great you noticed the difference.

If anything else pops up while you continue exploring, just let us know. We’re always here to help!

Kind regards,
The PrimeXBT Team

Hello there Bhavesh C.,

Thank you for taking the time to share your detailed feedback.

We’re pleased to hear that you value the PrimeXBT trading terminal, asset variety, platform performance, and leverage flexibility. At the same time, we fully understand your concern regarding funding rates, especially for traders who prefer holding positions over longer periods.

Funding rates on crypto futures are not fixed internally, they are market-driven and depend on factors such as liquidity, open interest, and the imbalance between long and short positions. During periods of high volatility or strong directional bias, funding fees can increase as part of the market’s natural pricing mechanism.

If you need more information about it, please feel free to contact our support team at any time you wish. We are always here to support you every step of the way!

Kind regards,
The PrimeXBT Team

Hi there Parvez D.,

Thank you very much for sharing your opinion with us.

At PrimeXBT, we welcome every trader, regardless of their background and prior experience. Indeed, we ensure that beginner traders have a smooth start in trading, by offering on-clock 24/7 friendly customer support, free market analysis by our experts and many educational articles. At the same time, we didn’t forget about our experienced traders, for whom we provide custom trading solutions, such as the advanced MetaTrader 5 platform, flexible cross and isolated margin, and low trading costs that decrease as trading volume increases.

We’re ready to equip you with all the necessary tools and conditions for trading. Feel free to message us if you need something.

Kind regards,
The PrimeXBT Team

Hello there Tarun T.,

Thanks a lot for sharing this, it’s really great to hear!

Our demo environment and the regular competitions are designed exactly for this reason: to let traders learn, experiment, and build confidence without risking real funds. Knowing that you not only enjoyed the process but also won and used those winnings to start live trading… that’s the kind of story we love to hear.

We’re glad the experience helped you make the transition from demo to real trading smoothly. If you ever need tips, platform guidance, or have questions as you continue your journey, our team is always here for you.

And congrats again on the win, keep that momentum going!

Kind regards,
The PrimeXBT Team

Hi there Haroon C.,

Thank you very much for taking the time to share your valuable feedback.

At PrimeXBT, we focus on diversity, recognizing that different traders have different tastes and preferences. For this reason, we provide access to one of the most advanced and well-known trading platforms: MetaTrader 5, since many traders prefer this terminal as an alternative to our PXTrader. Regardless of what traders choose, we’re always glad to support them with the tools they need and reliable execution of key processes.

Your output is invaluable. Please feel free to contact us anytime with any suggestions on how we can improve. Hearing from our traders is always appreciated.

Kind regards,
The PrimeXBT Team

Hello Raghav F.,

Thanks for your comment!

It's good to know our platform stands out for you. We also appreciate your recognition of support for multiple pending orders, which allow flexibility whether you’re entering or exiting positions. Our one-click functionality helps execute orders quickly and efficiently, so you can react to market changes without unnecessary delays. Your feedback confirms that our approach works.

If you have questions, our support team is ready to help.

Kind regards,
The PrimeXBT Team

Hello Kamran H.,

Thanks for your honest feedback. It's nice to hear that you are enjoying our competitive costs. Our team is working hard to keep our trading costs low. We also have a VIP campaign where our customers can access even lower costs by reaching VIP1 and VIP2 levels. You can learn more about the program here: primexbt.com/vip

We are continuously working to expand and enhance our educational resources, and feedback like yours is crucial in guiding these improvements. If you have any more suggestions, please feel free to share them with us.

Kind regards,
The PrimeXBT Team

Hello there Jamal N.,

Thank you for sharing your experience.

We are glad to hear that trading on isolated margin helped protect your deposit during periods of high market volatility. At PrimeXBT, risk management features such as isolated margin are designed to give our traders more control and safeguard their funds under challenging market conditions.

We appreciate your trust in our platform and remain committed to providing reliable tools for secure and informed trading.

Kind regards,
The PrimeXBT Team

Hi there Harish M.,

Thank you for sharing your experience.

It's good to know that your USDT deposit and withdrawal were completed on the same day. It’s precisely the kind of service we aim to provide.

We encourage you to complete account verification when convenient, as full verification helps ensure security and continues to unlock our full range of services.

If you need assistance or have questions, our support team is ready to help.

Kind regards,
The PrimeXBT Team

Hello Uday S.,

We genuinely value hearing both what we're doing well and where we can improve.

Regarding Pricing: We appreciate your honest note about our Forex pricing. Our goal is to provide competitive and transparent pricing for all our clients.
Regarding Crypto Futures: We're delighted to hear that you prefer trading crypto futures on our platform! It's great to know that you find it provides a more controlled and structured environment that aligns well with your trading style.

If you have any further suggestions or specific needs, please don't hesitate to reach out to our support team directly.

Kind regards,
The PrimeXBT Team

Hi Nikhil R.,

Thank you for taking the time to share such a detailed and thoughtful review. We really appreciate it!

It’s great to hear that our regulated framework, FinCom membership, and platform stability give you the confidence you’re looking for when trading. We’re also glad you’ve found value in both our Futures and CFD modes, and that the lower fees on high-volume futures trading work well for your strategy.

Your note about points farming is fully understood. The industry is shifting, and we agree that long-term reliability, transparency, and trading conditions matter far more than short-term trading incentives. That said, we’re always exploring ways to add value without compromising stability. For example, this Black Friday, till November 30, we gave 77% off all Bitcoin trading fees, and huge discounts on trading 29 other coins! Much more to come.

Thanks again for choosing PrimeXBT. We’re here to support your trading journey every step of the way!

Kind regards,
The PrimeXBT Team

Hello Bipin D.,

We completely understand your perspective on volatility. It's great to hear that you've found a trading approach that works for you by focusing on assets like BTC Cash and ETH. Managing risk according to your comfort level is a key aspect of successful trading.

Regarding the VIP2 status, we sincerely appreciate your input on the volume requirements. Our VIP tiers offer increasingly competitive fees and exclusive benefits to our active traders. We continuously review our program structures to ensure they meet the needs of our diverse client base, and your suggestion is vital for us.

Thank you again for your constructive comments. We are here to support your trading journey.

Kind regards,
The PrimeXBT Team

Hi there Sizwe D.,

Thank you for sharing your thoughts and trade ideas!

We’re glad to hear that the recent ETH movements aligned well with your trading strategy. It’s always rewarding when market structure plays out clearly. At PrimeXBT, our goal is to give traders the flexibility and tools they need to act on their ideas with confidence and the position sizing they prefer.

We appreciate your trust in PrimeXBT and look forward to supporting your trading journey into 2026 and beyond.

Happy trading in the year ahead!

Kind regards,
The PrimeXBT Team