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QwintryReviews 119

3.8

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Qwintry Reviews Summary

The company's reputation is largely positive, with customers praising the quality of packaging, reliability of delivery, and exceptional customer service that often exceeds expectations. Many users appreciate the seamless international shopping experience and the transparency in shipping costs. However, concerns about service delays, particularly for overseas shipments, and occasional difficulties in customer support have been noted. While some customers experienced issues with logistics and lost items, the overall sentiment leans towards satisfaction, highlighting the company's commitment to improving its services amidst challenges in international shipping.

This summary is generated by AI, based on text from customer reviews

service
95
value
93
shipping
93
returns
82
quality
93

We monitor reviews for authenticity

New Jersey
1 review
3 helpful votes
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Absolutely fricking weird price policy, their competitors offer the exact same services for half the price. Ridiculous! In case your CEO doesn't know how modern economy works, you won't last long with the level of your support help and absolutely outrageous services fees. Used to enjoy this site but man are they letting the business go down the drain.

Date of experience: December 14, 2022
RU
1 review
0 helpful votes
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Excellent service
November 17, 2022

Once a year we order clothes with Qwintry's help. As always, everything is clear and to the point. This time, packing and delivery took longer than usual, but the situation in the world is not simple.
Thank you, Qwintry!

Date of experience: November 17, 2022
Ukraine
1 review
0 helpful votes
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Good
September 26, 2022

Everything was delivered in the best possible way. The headphones are amazing. Sound is great. The case for carrying headphones seems to be wonderful. The case closes with a zipper. These are one of the best headphones out there. Noise reduction is 5 points.

Date of experience: September 26, 2022
Elena S. Qwintry Rep
over a year old

Thank you for being with us!

RU
1 review
0 helpful votes
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Thank you
January 31, 2023

A very good service! Practical and fast! Just pay attention when putting in your Qwintry address correctly... they do all the work and you receive your order at your house! I recommend the service

Date of experience: September 14, 2022
Ohio
1 review
11 helpful votes
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Please stay away
August 24, 2022

All of the positive reviews about this company are fake, don't believe them. This company the worst ever

Date of experience: August 24, 2022
Elena S. Qwintry Rep
over a year old

Hello, Hamed! Our company is not a scam or fake company. You can read reviews from other clients (here, on our website or some other reviews sites). Please provide more details of your problem (account number on the Qwintry website or сase number where you discussed your issue) for us to look into this and give you a detailed public response.

Switzerland
1 review
10 helpful votes
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Actual thiefs
August 24, 2022

If you have an expensive shipment they will hold it and they will not ship it They will keep lying to you that they will send it soon but nothing will happen

Date of experience: August 24, 2022
Elena S. Qwintry Rep
over a year old

Hello, Mary! Could you please give us more details on your problem (account number on the Qwintry website or the support case number). We will study the situation and find out what went wrong in our cooperation with you. We will look into this as soon as possible.

RU
1 review
0 helpful votes
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Thank you all!
August 19, 2022

I want to thank the Qwintry team, everything is packed perfectly, all things are safe and undamaged, I really liked the work of the support service, all my multiple questions were answered very quickly.

Date of experience: August 18, 2022
Elena S. Qwintry Rep
over a year old

We will be happy to help with new purchases!

Turkiye
1 review
0 helpful votes
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Tudo certo
August 1, 2022

Todo o suporte necessário foi dado. Qualquer dúvida estão sempre dispostos a ajudar. Poucas vezes eu obtive auxílio necessário, em compras online. E por se tratar de um redirecionados de compras internacionais, é muito bom isso.

Date of experience: August 1, 2022
Elena S. Qwintry Rep
over a year old

Obrigado por estar conosco! Ficaremos felizes em ajudar com novas compras!

RU
1 review
0 helpful votes
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Impeccable service as always. Products with great quality and thanks to Qwintry that guarantees to pack and ship in perfect condition and within the promised time (even with our customs in BR of course...)

Date of experience: July 20, 2022
Elena S. Qwintry Rep
over a year old

Thank you for being with us!

RU
1 review
1 helpful vote
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I adore Qwintry!
June 16, 2022

I adore Qwintry! This is the second time I order clothing through this service and the second time I am happy. Everything came well packed, not damaged, the positions and sizes are exactly the same as I requested on my Shophelp order. The parcel arrived in a month, considering the long May holidays and the difficult situation in the world. At each stage, the package was tracked and I received notifications on status updates.

Date of experience: June 15, 2022
Elena S. Qwintry Rep
over a year old

Thanks for the feedback! You help us get better!

RU
1 review
0 helpful votes
Follow Анастасия П.
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I want to thank Qwintry for their professionalism and fast delivery. The long-awaited package has arrived. Everything is well packed. Excellent service - I recommend!

Date of experience: May 24, 2022
Elena S. Qwintry Rep
over a year old

Thank you for being with us!

RU
1 review
0 helpful votes
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Very convenient
May 21, 2022

I sent the Kindle Paperwhite with a case, everything came in excellent condition a month later! Thank you

Date of experience: May 21, 2022
RU
1 review
0 helpful votes
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Packed well,
May 12, 2022

The second parcel arrived not as quickly as the first one, but still. - less than a month in current conditions is wonderful. Packed well, all the books are safe and sound, marmalade, as always, is very delicious.

Date of experience: May 12, 2022
RU
2 reviews
0 helpful votes
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Excellent!
April 28, 2022

Excellent shipping! Product original box protected by additional plastic, which made it arrive in Brazil without any damage. Thank you!

Date of experience: April 28, 2022
Canada
2 reviews
2 helpful votes
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Tea is prohibited
April 26, 2022

I love having different tea and coffee clubs. One of them called Sipsby.com is a top end monthly tea subscription with over 1 million subscribers. When I used Qwintry, they told me my teas are "prohibited." Since they will not mail domestically, you are really left with dumping your tea or hopping in the car and driving 3 k miles to Delaware. I would use someone else when you want perfectly legal packages forwarded to you.

Date of experience: April 26, 2022
Elena S. Qwintry Rep
over a year old

Hello, Kent!

We are very sorry that this happened to your package. But tea with seeds and/or flowers is not allowed to be shipped by USPS. More information about prohibited and restricted goods is indicated on our website here: https://qwintry.com/en/forbidden-goods

Kazakhstan
1 review
1 helpful vote
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Package to Brazil
April 21, 2022

Received the package (Exho Sub) to Brazil well packed, in perfect conditions! Thank you very much Qwintry!

Date of experience: April 21, 2022
RU
1 review
0 helpful votes
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My order for shoes and bags for spring happened to be during the conflict in Ukraine. I already mentally said goodbye to my purchases, and was sure that I would never receive my order. But to my great surprise, Qwintry coped with this task, without even violating the delivery time, although it takes a long time for them to pack, this is the only minus

Date of experience: April 14, 2022
RU
1 review
0 helpful votes
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Qwintry, thank you for the excellent work! The hat arrived from the USA to St. Petersburg in perfect condition thanks to the fact that it was packed in a reliable box with the appropriate packing materials. A competent delivery of a hat is a sign of professionalism!

Date of experience: April 11, 2022
RU
1 review
0 helpful votes
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I was very worried that my Eyeshadow palette would not arrive safe and sound, but everything is just fine, the purchase is carefully packed, all cosmetic samples are included, in general, it can't get better, I have been using the service for more than a year, never had any problems. Eyeshadow pallette Chantecaille on the photo :)

Date of experience: April 8, 2022
RU
1 review
0 helpful votes
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Id like it very much! Very useful and practical service of delivery that was delivered pretty much as fast as possible without delays because of the customs or workers hours of work so everyone should try this great service all over the world! Thank you very much!

Date of experience: April 1, 2022

From the business

Qwintry is the easiest and the most convenient way to international shopping in the USA.
You buy in US online stores.
We deliver worldwide.


qwintry.com
Historic New Castle, DE