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QwintryReviews 119

3.8

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Qwintry Reviews Summary

The company's reputation is largely positive, with customers praising the quality of packaging, reliability of delivery, and exceptional customer service that often exceeds expectations. Many users appreciate the seamless international shopping experience and the transparency in shipping costs. However, concerns about service delays, particularly for overseas shipments, and occasional difficulties in customer support have been noted. While some customers experienced issues with logistics and lost items, the overall sentiment leans towards satisfaction, highlighting the company's commitment to improving its services amidst challenges in international shipping.

This summary is generated by AI, based on text from customer reviews

service
95
value
93
shipping
93
returns
82
quality
93

We monitor reviews for authenticity

RU
1 review
2 helpful votes
Follow igor f.
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This is my sixteenth package from Qwintry. During all this time, there was not a single damage to the goods or even the box. This time I ordered 4k Blu-ray discs, and this is a very fragile product. Each disc was packed in a protective bag. Just a wonderful service. Fast and reliable. Every time only positive emotions. Thanks a lot, Qwintry!

Date of experience: March 24, 2022
RU
1 review
0 helpful votes
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I am a satisfied customer
February 21, 2022

Guys, my first purchase was the best experience possible! The items came well packaged and even liquid products were mega protected!
Delivery was super fast, even during the holiday period and high demand everywhere!
I am a satisfied customer and I'm already looking for my next purchases!

Date of experience: February 21, 2022
RU
1 review
0 helpful votes
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Excellent service
February 12, 2022

Delay in shipping, Well packaged! I want to thank the Qwintry team for their excellent service. The package arrived but not as planned according to the days of delivery on the website for Qwintry air, Approximately 12-17 days, but instead, it took 24 days to get to me, but I understand, after all, I received my item today which makes me very happy, the delay does not matter to me anymore, Special thanks for taking into account my wishes for packaging, my MacBook Air arrived undamaged in perfect condition! This was my 1st parcel from Qwintry, and I am planning to keep using this service in the future. I wish the team good luck and success, highly recommended. A+++.

Date of experience: February 11, 2022
Canada
1 review
3 helpful votes
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Use to love qwintry, couldnt give it enuff praise, now the last 4 months have been like dealing with a 2 yr old. Pkgs lost, takin weeks sometimes month to send out, aftr its packed, overpricing. They have regulsr parcel shipping but dont always offer it. Damsged package but becsuse i only took pics n not video recorder it i must have been lying. Use someone else!

Date of experience: January 27, 2022
RU
1 review
0 helpful votes
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The best service
January 26, 2022

Thanks to the Qwintry team that I don't have to worry about whether my package will arrive safe and sound. Nowhere else have I seen such strong boxes and such a careful and quality approach to packaging and transportation in general. Once again I received a package from the USA - it arrived in just 10 days. The original packaging of the goods was kept per my request, everything came in the best possible way. Every time I am waiting for a parcel, I look forward not only to the goods I bought, but also to a bag of candy, which the guys from "Qwintry" put in each parcel - petty but how nice... and delicious! The best service, I use it all the time and recommend to my friends.

Date of experience: January 26, 2022
RU
1 review
2 helpful votes
Follow kamila l.
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Oh, how much I've been waiting for you! Everything is well packed, as always, delicious sweets, the Qwintry support service works quickly and accurately. Long delivery time, but before the New Year holidays it was everywhere! Hence, 10 out of 10!

Date of experience: January 25, 2022
RU
1 review
0 helpful votes
Follow ila m.
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I've been a customer for many years, they always provide excellent service, easy dispatch, quality of packaging is great and customer service is helpful in case of doubts. I already recommended Qwintry to several friends and everyone liked it!

Date of experience: January 17, 2022
RU
1 review
2 helpful votes
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Thanks a lot, Qwintry!
December 29, 2021

Great as always. I used Economy: my package reached Moscow in 20 days through Finland. It is better to send a lot of weight - more profitable. I always use the "Shopping Help" service - therefore I am always certain about the purchases - I'll get what I've ordered. Everything is fine. It is very pleasant to work with professionals who are constantly improving their business.

Date of experience: December 29, 2021
RU
1 review
0 helpful votes
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Thanks for quick delivery
December 21, 2021

Thanks for quick delivery! The product came very tasty, and a very nice gift in the form of gummies!

Date of experience: December 21, 2021
RU
1 review
0 helpful votes
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Большое спасибо! Даже перед новым годом, с учётом всех историй с вирусом, доставляете быстро! Фото сразу нескольких полученных мной посылок, но суть ясна) Все пришло в лучшем виде!

Date of experience: December 15, 2021
AE
1 review
0 helpful votes
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Qwintry's packaging standards are very high! My Apple Smart Folio was packed like it's not an iPad case but rather a crystal vase! Delivery terms are also nice: 2 weeks from the USA to Eastern Europe! Faster than from China!

Date of experience: December 10, 2021
RU
1 review
0 helpful votes
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It came perfectly intact n well packaged. Would highly recomend to anyone who needs an american address like if you live in canada n want to order from funko. Great service qwintry is providing.

Date of experience: December 1, 2021
RU
1 review
0 helpful votes
Follow eva r.
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I am satisfied with the service. I used it for the first time and was afraid that it would take some time to sort out the details, but I quickly found answers to all my questions. I was also pleased that after payment my parcel was sent quite quickly, although I read that it is better to top up the balance in advance. I was pleasantly surprised by the speed of delivery, because I expected it to be slow.

Date of experience: November 29, 2021
RU
1 review
0 helpful votes
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Thanks to all
November 23, 2021

Great customer support, good packing and fast shipping. I? ll definitely keep buying and shipping to Brazil through Qwintry. Thanks to all.

Date of experience: November 23, 2021
RU
1 review
0 helpful votes
Follow angelaugina a.
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The delivery was very fast! 9.6 days until I picked him up in Moscow! And Qwintry Flash is a really good option because my headphones were shipped by Apple and just two days later the package was sent to me! So I really like this service, thank you all!

Date of experience: November 16, 2021
RU
1 review
0 helpful votes
Follow Степан Б.
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My first experience
November 12, 2021

It was my first experience using Qwintry and it was amazing! Excellent instructions, explaining step by step everything you should do, and with a quick and great CX support.

Date of experience: November 12, 2021
RU
1 review
0 helpful votes
Follow Агнесс О.
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This is not my first order. Everything arrives within the time limits, they warn about delays, nothing critical ever happened, everything always comes safe and sound. For those who want to order for the first time, I suggest using the "Shopping help" service. They will do everything for you, you just pay and that's it. Operators are always in touch and will help you solve any issue. If you order with the Shopping help, you can request a photo of the items for free and they fill out the declaration for you. Qwintry is one of the best services on the market. Thanks, guys, you help us reach for a piece of America)

Date of experience: October 29, 2021
Florida
1 review
12 helpful votes
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A customer used this shipping address, confirmed it and then charged back on his credit card in order to steal merchandise. Had we known the address was a company shipping stuff to Russia, we would have refused the order. Why is a company like this allowed?

Date of experience: October 28, 2021
RU
1 review
0 helpful votes
Follow Лейла А.
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The box is packed perfectly. The quality of the product is good. In general, I enjoyed working with Qwintry. I ordered for the first time, I filled out the declaration myself. All the information about how to make an order is on the website, you can figure it out.

Date of experience: October 26, 2021
RU
1 review
1 helpful vote
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M. J. Yang
September 30, 2021

I liked everything, although I was afraid to order at first. Now I can get all kinds of fun things from America to my village, very cool) Thanks to the Qwintry team for the prompt work and good packaging with a lot of bubble wrap)) The photo shows how it all came. Nothing was damaged, except for a sweet bonus - I ate it very quickly))

Date of experience: September 30, 2021

From the business

Qwintry is the easiest and the most convenient way to international shopping in the USA.
You buy in US online stores.
We deliver worldwide.


qwintry.com
Historic New Castle, DE