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The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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Roberts has the necessary gear in stock with knowledgeable staff to assist you with your needs and sometimes things you did not know you needed.
I had an issue with an order. The owner personally called me to see how to best rectify the problem. Thank you very much for taking the time to follow up.
The lens received is "as described" and performs well! All facets of this transaction have been handled perfectly! A+
Excellent service, prompt delivery. Ordered on Mon and received on Thu. Lens was in better condition than described and worked perfectly. Have not been disappointed yet with any of my purchases from Roberts Camera. See attached photos.
My item was ready and waiting. Parking limited so this is perfect. I did not know they had moved into a very nice large new store... I will have to go back to browse!
The Hasselblad waistlevel viewfinder came as described, and was in excellent condition. Matt Z helped me with my purchase online and made everything seamless. Thank you sir.
The item is as described.and the purchase was easy and fast shipping. I am very satisfied with my purchase and I believe I will continue buying in the future.
I've added the MB-D18 to the original purchase of a D850. The web site is easy to navigate. I enjoy coming back often.
I have purchased used cameras and lenses from Roberts on numerous occasions and have never been disappointed.
I received my order (Canon 70-200 f/4), excellent packaging and delivery. The website is easy to navigate and also the checkout. Item was described correctly and reasonable price. I will buy other products in the future for sure. Two thumbs up!
I recieved my camera fast and in the condition as described, I will do business with them again. Thanks
I was planning on buying a lens used to save some money. Roberts had it new for the same price other stores had it used. Delivery was very quick (I wanted it before the holidays).
I received my camera, which is in very good condition externally, bought a new lens for it and everything only to find out it will not turn on with the battery it came with. I recharged it and still nothing. I ordered a new battery and hopefully that is the problem. Otherwise I will be returning.
camera was packaged for complete protection. it is in the condition as they advertised it. it works great. im very happy
It was easy and simple. Very pleased only had a slight mishap when I ordered and paid they didnt have one of the items I purchased in stock so it took almost a week to get my money back.
In a well packed box and in very, very good condition.The lens was as promised in very good condition, everything works as it should aka the auto-focus, the lens glass is pristine, the shipping was quick and the price was just right.
Roberts UsedPhotoPro is the best place I have found to purchase high quality used camera lenses. They are great, and I love it that they do not strip off the caps and hoods and try to sell them back to you the way some places do. Highly recommended.
The process to buy a camera and lens was quick and easy! I got my camera and lens within 5 days of ordering. The process for a line of credit was very easy and painless. Thank you so much!
Answer: Similar to above... got used strobe didn't work... they had another listed same unit I purchased it and complained about the first one... they refunded the price on the one that didn't work, and I got the 'next' one a few days later... and it works fine... and has their used warranty which as I recall is 180 days... better than anyone on eBay and at similar prices... with usually free shipping always in my experiences.
Answer: Yes legit and good people to boot. When I got a unit that didn't work... they refunded... I actually ordered another identical unit from them before I got that refund... both used units... and the second one worked fine and they gave a total refund on the first one that did not.
Answer: Price and inventory. I have a tendency to buy used when I can for $$ savings. They have a rotating stock, and often their prices are as good as eBay... and Roberts has a warranty which from private party on eBay you will not receive... and they stand behind that warranty. No brainer. You do have to visit their site to check inventory often as it changes with used gear.
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.