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Roberts CameraReviews 276

4.9

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Roberts Camera Reviews Summary

The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
11
shipping
11
returns
6
quality
11

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Indiana
1 review
0 helpful votes
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Making Photography Easy
February 10, 2019

Roberts has the necessary gear in stock with knowledgeable staff to assist you with your needs and sometimes things you did not know you needed.

Date of experience: February 9, 2019
Texas
1 review
0 helpful votes
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I had an issue with an order. The owner personally called me to see how to best rectify the problem. Thank you very much for taking the time to follow up.

Date of experience: February 7, 2019
Wisconsin
2 reviews
0 helpful votes
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The lens received is "as described" and performs well! All facets of this transaction have been handled perfectly! A+

Date of experience: February 6, 2019
North Carolina
1 review
0 helpful votes
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Excellent service, prompt delivery. Ordered on Mon and received on Thu. Lens was in better condition than described and worked perfectly. Have not been disappointed yet with any of my purchases from Roberts Camera. See attached photos.

Date of experience: January 31, 2019
Indiana
1 review
0 helpful votes
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My item was ready and waiting. Parking limited so this is perfect. I did not know they had moved into a very nice large new store... I will have to go back to browse!

Date of experience: January 24, 2019
Connecticut
1 review
0 helpful votes
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Excellent service.
January 22, 2019

The Hasselblad waistlevel viewfinder came as described, and was in excellent condition. Matt Z helped me with my purchase online and made everything seamless. Thank you sir.

Date of experience: January 21, 2019
California
1 review
0 helpful votes
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Excellent item.
January 17, 2019

The item is as described.and the purchase was easy and fast shipping. I am very satisfied with my purchase and I believe I will continue buying in the future.

Date of experience: January 17, 2019
Florida
1 review
0 helpful votes
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I've added the MB-D18 to the original purchase of a D850. The web site is easy to navigate. I enjoy coming back often.

Date of experience: January 6, 2019
Ohio
1 review
0 helpful votes
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I have purchased used cameras and lenses from Roberts on numerous occasions and have never been disappointed.

Date of experience: January 5, 2019
New Jersey
1 review
0 helpful votes
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Amazing lens
January 4, 2019

I received my order (Canon 70-200 f/4), excellent packaging and delivery. The website is easy to navigate and also the checkout. Item was described correctly and reasonable price. I will buy other products in the future for sure. Two thumbs up!

Date of experience: January 3, 2019
Illinois
1 review
0 helpful votes
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The best
December 29, 2018

Good stuff reasonable prices. Wide variety of equipment. The shipping is very fast. All my purchases were very well packaged.,

Date of experience: December 28, 2018
New York
1 review
0 helpful votes
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I recieved my camera fast and in the condition as described, I will do business with them again. Thanks

Date of experience: December 25, 2018
Indiana
1 review
0 helpful votes
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I was planning on buying a lens used to save some money. Roberts had it new for the same price other stores had it used. Delivery was very quick (I wanted it before the holidays).

Date of experience: December 24, 2018
Florida
1 review
0 helpful votes
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Camera will not turn on
December 25, 2018

I received my camera, which is in very good condition externally, bought a new lens for it and everything only to find out it will not turn on with the battery it came with. I recharged it and still nothing. I ordered a new battery and hopefully that is the problem. Otherwise I will be returning.

Date of experience: December 23, 2018
john n.
New York
2 reviews
0 helpful votes
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very nice service
December 17, 2018

camera was packaged for complete protection. it is in the condition as they advertised it. it works great. im very happy

Date of experience: December 17, 2018
Texas
1 review
0 helpful votes
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It was easy and simple. Very pleased only had a slight mishap when I ordered and paid they didnt have one of the items I purchased in stock so it took almost a week to get my money back.

Date of experience: December 15, 2018
Georgia
2 reviews
0 helpful votes
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It arrived
December 13, 2018

In a well packed box and in very, very good condition.The lens was as promised in very good condition, everything works as it should aka the auto-focus, the lens glass is pristine, the shipping was quick and the price was just right.

Date of experience: December 13, 2018
New Jersey
2 reviews
0 helpful votes
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Perfect!
December 6, 2018

Camera came quickly and exactly as expected! Thank you so much! It is the perfect gift for my daughter's first camera.

Date of experience: December 6, 2018
Ohio
2 reviews
0 helpful votes
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Roberts UsedPhotoPro is the best place I have found to purchase high quality used camera lenses. They are great, and I love it that they do not strip off the caps and hoods and try to sell them back to you the way some places do. Highly recommended.

Date of experience: December 5, 2018
Indiana
1 review
0 helpful votes
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I love this place!
December 3, 2018

The process to buy a camera and lens was quick and easy! I got my camera and lens within 5 days of ordering. The process for a line of credit was very easy and painless. Thank you so much!

Date of experience: December 3, 2018

From the business

Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.


robertscamera.com
Carmel, IN, United States
+33