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Roberts CameraReviews 276

4.9

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Roberts Camera Reviews Summary

The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.

This summary is generated by AI, based on text from customer reviews

service
11
value
11
shipping
11
returns
6
quality
11

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Tennessee
1 review
0 helpful votes
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Robert's is awesome
April 20, 2019

They always have the best price and service! They have never let me down! Also, there selection is great!

Date of experience: April 20, 2019
Washington
1 review
0 helpful votes
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The item I purchased was accurately described shipping was fast and free. Buy with confidence from them Iknow I will be in the future. A great resource for used equipment.

Date of experience: April 19, 2019
New York
2 reviews
0 helpful votes
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What a great deal!
April 18, 2019

I had a certain lens on my wishlist for quite some time. There was a used version available at a great price and I am so glad I purchased it. It's just as described and works beautifully!

Date of experience: April 16, 2019
Indiana
1 review
1 helpful vote
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Great.
April 4, 2019

Good way to shop. Roberts is the best Great People and Products. Without a doubt will keep coming here my knowledge of photography has improved 10 fold.

Date of experience: April 3, 2019
Massachusetts
1 review
0 helpful votes
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Minolta AF 50 mm F1.4
March 25, 2019

Competitively priced, received in stated condition warranty.
Overall a very positive experience. I have ordered three items from Roberts and all arrived as stated.

Date of experience: March 25, 2019
California
1 review
0 helpful votes
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I purchase a Canon 550EX Speedlite and I am more than happy with my purchase. Would I have liked a new and current model, of course. However, $34 latter I'm learning and growing as a photographer where I wouldn't be able to on my budget if I had to wait till I could afford new equipment. Being able to buy good gear at reasonable prices, is why I believe more people should buy used Photo equipment from robertscamera.com.

Date of experience: March 22, 2019
Colorado
1 review
0 helpful votes
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First-time purchaser. Got it delivered in a couple of days, and very well packaged. Very impressed with their warranty and return timeline. Will definitely be ordering from them again.

Date of experience: March 20, 2019
Georgia
1 review
0 helpful votes
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Fast delivery
March 17, 2019

I received my lens very quickly. I will definitely be using Roberts Camera again for used equipment.

Date of experience: March 17, 2019
Washington
1 review
0 helpful votes
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I ordered a used camera and lens, both arrived promptly and were better condition in my opinion that described. Camera battery was DOA, replaced promptly under 180 day warranty. Thorough customer service follow up via e-mail from the time I placed the order until warranty issue was resolved. Thank you, highly recommend.

Date of experience: March 12, 2019
North Carolina
3 reviews
0 helpful votes
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Great and easy purchase experience at Roberts website. The prices are compatible in today's market and financing is made easy through Affirm. Shipping is super fast and the packaging is virtually break proof. Now to continue to enjoy my GoPro.

Date of experience: March 9, 2019
Massachusetts
1 review
0 helpful votes
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Solid, reputable store where you can believe what is sold is really what you see online (for that item); condition and appearance match what you see; HIGHLY REPUTATBLE. Due to a glitch in payment verification I was charged twice; they corrected the error within 24 hours. THEY ARE MY GOTO STORE FOR PHOTO CAMERAS.

Date of experience: March 9, 2019
New York
3 reviews
0 helpful votes
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I received an immediate response that the equipment I ordered was coming from a different location. Still arrived in ~2 days, great business.

Date of experience: March 8, 2019
New Jersey
1 review
0 helpful votes
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The reflex viewer I ordered got a missing part. The ratings of the product shows very good. I expect the product to be functional when I receive it. I cant really use what I bought.

Date of experience: March 8, 2019
Tennessee
1 review
0 helpful votes
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I ordered a used Nikon D300 and it came just as advertised at a great price. Happy with my purchase.

Date of experience: March 7, 2019
NL
2 reviews
1 helpful vote
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Very nice lens
March 9, 2019

Lens was in excellent condition and at a fair price. Tripod foot was missing and it didn't state that in the ad but it also wasn't in the image so I suppose I should have assumed it wouldn't be included with the lens. However, I do feel like it should have been mentioned considering the replacement is $150 but if given the option to complete the transaction again I still would.

Date of experience: March 7, 2019
Australia
1 review
0 helpful votes
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I'm impressed
March 4, 2019

Pricing was very fair. Delivery thru fedex was very reasonable (compared USPS) and delivered within 5 days including weekend in the middle from Indianapolis US to Melbourne Aus.

Date of experience: March 3, 2019
Colorado
1 review
0 helpful votes
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I've ordered three times from Roberts, I. E. Used Photo Pro, over the last few years. In all cases, I knew exactly what I was getting and their respective conditions. Great source for lenses for my Sony A77II!

Date of experience: February 27, 2019
Washington
1 review
0 helpful votes
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The very best place to buy high quality yet reasonably priced camera equipment. Customer service is also very responsive.

Date of experience: February 16, 2019
Iowa
1 review
1 helpful vote
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Great Business
February 15, 2019

Have purchased two used items now and both where in better shape than I expected.
100% satisfied with Roberts. Will continue to do business with these people.

Date of experience: February 14, 2019
Georgia
1 review
0 helpful votes
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Precisely as Described.
February 10, 2019

The product was just as described and received much more quickly than I expected and, was well-packed to boot!

Date of experience: February 9, 2019

From the business

Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.


robertscamera.com
Carmel, IN, United States
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