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The company has established a strong reputation for product quality and reliability, with customers frequently praising the accurate descriptions of items and the condition in which they arrive. The prompt and efficient service, including fast shipping and excellent packaging, further enhances customer satisfaction. However, some concerns have been raised regarding inconsistencies in product ratings, particularly for film cameras and lenses. Despite this, the overall sentiment is overwhelmingly positive, with many customers expressing a willingness to return for future purchases, indicating a solid foundation for customer loyalty and trust.
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They always have the best price and service! They have never let me down! Also, there selection is great!
The item I purchased was accurately described shipping was fast and free. Buy with confidence from them Iknow I will be in the future. A great resource for used equipment.
I had a certain lens on my wishlist for quite some time. There was a used version available at a great price and I am so glad I purchased it. It's just as described and works beautifully!
Good way to shop. Roberts is the best Great People and Products. Without a doubt will keep coming here my knowledge of photography has improved 10 fold.
Competitively priced, received in stated condition warranty.
Overall a very positive experience. I have ordered three items from Roberts and all arrived as stated.
I purchase a Canon 550EX Speedlite and I am more than happy with my purchase. Would I have liked a new and current model, of course. However, $34 latter I'm learning and growing as a photographer where I wouldn't be able to on my budget if I had to wait till I could afford new equipment. Being able to buy good gear at reasonable prices, is why I believe more people should buy used Photo equipment from robertscamera.com.
First-time purchaser. Got it delivered in a couple of days, and very well packaged. Very impressed with their warranty and return timeline. Will definitely be ordering from them again.
I received my lens very quickly. I will definitely be using Roberts Camera again for used equipment.
I ordered a used camera and lens, both arrived promptly and were better condition in my opinion that described. Camera battery was DOA, replaced promptly under 180 day warranty. Thorough customer service follow up via e-mail from the time I placed the order until warranty issue was resolved. Thank you, highly recommend.
Great and easy purchase experience at Roberts website. The prices are compatible in today's market and financing is made easy through Affirm. Shipping is super fast and the packaging is virtually break proof. Now to continue to enjoy my GoPro.
Solid, reputable store where you can believe what is sold is really what you see online (for that item); condition and appearance match what you see; HIGHLY REPUTATBLE. Due to a glitch in payment verification I was charged twice; they corrected the error within 24 hours. THEY ARE MY GOTO STORE FOR PHOTO CAMERAS.
I received an immediate response that the equipment I ordered was coming from a different location. Still arrived in ~2 days, great business.
The reflex viewer I ordered got a missing part. The ratings of the product shows very good. I expect the product to be functional when I receive it. I cant really use what I bought.
I ordered a used Nikon D300 and it came just as advertised at a great price. Happy with my purchase.
Lens was in excellent condition and at a fair price. Tripod foot was missing and it didn't state that in the ad but it also wasn't in the image so I suppose I should have assumed it wouldn't be included with the lens. However, I do feel like it should have been mentioned considering the replacement is $150 but if given the option to complete the transaction again I still would.
Pricing was very fair. Delivery thru fedex was very reasonable (compared USPS) and delivered within 5 days including weekend in the middle from Indianapolis US to Melbourne Aus.
I've ordered three times from Roberts, I. E. Used Photo Pro, over the last few years. In all cases, I knew exactly what I was getting and their respective conditions. Great source for lenses for my Sony A77II!
The very best place to buy high quality yet reasonably priced camera equipment. Customer service is also very responsive.
Have purchased two used items now and both where in better shape than I expected.
100% satisfied with Roberts. Will continue to do business with these people.
The product was just as described and received much more quickly than I expected and, was well-packed to boot!
Answer: Similar to above... got used strobe didn't work... they had another listed same unit I purchased it and complained about the first one... they refunded the price on the one that didn't work, and I got the 'next' one a few days later... and it works fine... and has their used warranty which as I recall is 180 days... better than anyone on eBay and at similar prices... with usually free shipping always in my experiences.
Answer: Yes legit and good people to boot. When I got a unit that didn't work... they refunded... I actually ordered another identical unit from them before I got that refund... both used units... and the second one worked fine and they gave a total refund on the first one that did not.
Answer: Price and inventory. I have a tendency to buy used when I can for $$ savings. They have a rotating stock, and often their prices are as good as eBay... and Roberts has a warranty which from private party on eBay you will not receive... and they stand behind that warranty. No brainer. You do have to visit their site to check inventory often as it changes with used gear.
Family owned and operated since 1957, Robert? Ûªs has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.