Yes they have some cute clothes but they are overpriced and cheap material I got sandals the first day the diamonds split open not even one day I got to wear them and my 2 piece outfit diamonds came off again only one day I got to wear it and then my dress the zipper split and now the dress is ruined everything I got from there I only have one thing left and that's the underwear never again will I shop here again and they force you to have to spend the money right back into the store they know there clothes are cheap that's why you can only get store credit i just couldn't believe how much I spent and I have nothing to show because all of it fell apart before I could even really wear it

This is my go to company when I have any type of upcoming event and I want to be dressed differently than everyone else. I have never had a problem with delivery or sizing. I always pay for 2 day shipping tracking is updated regularly and always receive items on time. I have never had to contact customer service so I cannot personally speak to that. Overall 10/10 I love this company and how they stay ahead of the fashion curve you will NOT see any of these items on Fashion Nova.

I received my package from this company slightly slashed with 2 stamps from the Post Office stamping "received as unsealed". I paid for 4 items & only 2 were inside. I took pictures of all angles and sent the company the pictures. They have no customer service manners & put me thru an investigative process that can take up to 21 BUSINESS DAYS! After that they stated I will get store credit if applicable instead of refunding my money! This is the WORST company and I will never shop with them ever again so BEWARE BUYERS. Not to mention their clothes are expensive! So can u imagine how frustrated I am without that refund when clearly this is not a mistake that I made?! NEVER AGAIN!

I made the mistake of ordering from this company for items for my birthday party. The items arrived very different than described. Im still struggling to get proper communication from customer service for a return. HORRIBLE experience. I advise others to shop elsewhere.

As soon as i placed my order I didn't receive a confirmation email, i called & emailed and when i did it said the same thing. Their mall box is full & too wait. Never got the dress. They took my 60 dollars.

Certain staff members are very unprofessional and seem to be incompetent. One representative by the name of Taelor the other by the name of Alana. Shopakira printed the wrong address for usps so my package has basically been back in fourth from Akira to usps for over a month. I explained this to Alana (the chat representative) she stated that I should call usps. I explained to her that the mistake was made by shop akira not usps and the least that could be done is my package being expedited. Alana said that she is a supervisor and could not expedite anything and repeated that I should call usps. I asked to speak to another representative. She wrote "she's going to say the same thing", then she transferred me to Taelor. Taelor sent me a copy of the address I provided which was correct, then a screenshot of the copy Akira sent to usps which was clearly different from the address I provided (city, zip code and street). She proceeded to say I gave the wrong address. I informed her to look at the screen shot she sent me and please expedite my package for this huge inconvenience. She stated they must have put the wrong address and that she would expedite the package. Fast forward she put a completely different address from both screenshots she sent and I had to contact customer service for the 3rd time because Taelor and Alana chose to to be unprofessional and incompetent.

Hello all AMG here again to drop a line. Have been shopping since 2016 and have made great selections. No complaints with 90 percent of my purchases and shipping is acceptable. Finding an online website that fits you for shopping is a challenge, however when you find it never let it go. AMG

I received my package today from Akira. I paid for 2 day shipping BUT I gave a specific date I needed the order by and it arrived before time so I am very satisfied. The quality is great and my outfit is bomb. Thanks Akira

I purchased what was suppose to be a Vegan Leather jacket called "Ride or Die Vegan Leather Jacket" It arrived quickly however this is the most cheapest looking LEATHER jacket. Honestly I don't think it's even leather. The jacket has this shine & looks plastic, it also looks like a beginner seamstress put this jacket together. Literally there's thread hanging from everywhere. What you see in the pic posted for advertisement is NOT what you get. The collar looks matted too. I paid a little over $100 for a jacket that should have been $20 the most smh I'm sending this back for a complete refund. This jacket also runs really small. Here's the funny part of shopping at Akira they monitor ALL reviews sooo any negative reviews will NOT be posted. Which makes sense now on why almost all of their items have little to NO REVIEWS.

My daughter bought 1 jewelry item while the buy one get 50% off was going on. I went back with her within 24 hours to buy the other item (so I wasn't asking for money back-I was going to spend more money in the store). And the lady said sorry she should have done that yesterday! I quietly told my two daughters to put the $300.00 worth of clothing back because I do not do business in stores like that!
Their receipt says one thing about returns and exchanges THEN the workers stamp a red "final sale" on the receipt! Yikes! Who is watching over this business?
My girls were mad I said I wouldn't buy clothing from their. I told them, sorry place like that will be shut down in about 2 years!

Order a pair of shoes online and my order was delivered today from someone in looks to be a employee personal car and the guys throw my merchandise over the gate as if it was trash couldn't believe it watching him on my camera. My son went out and approached him with disappointment and he never apologized and drive off. I'll never order anything else from you guys very unprofessional and disappointing on how you guys are allowing employees and their personal cars deliver and treat merchandise that customers purchased be handled with no care for the customers experience.

So, usually i see the good in bad things but i just can't ignore the fact that i am pissed. So first of all, the shipping. FANTASTIC recieved on the due date as printed. Here's the gag tho. As soon as i slipped my leg in the pants (that fit perfectly) the button flew off and the middle of the pants ripped. I also ordered a swim suit that looks NOTHING like online. My order was $90 and i will not be wearing a thing from here. So pissed. This was all for a trip.

They send other items (without our consent) when what we ordered it is out of stock
Horrible service! They list online items that don't sell!
I ordered a flower Adidas jacket and they haven't informed me that that item was out of stock and they sent me a normal white Jacket.
I have asked for an exchange and now they told the the shipping to China is too expensive for a return, so it is better to keep the item. I have paid 42GBP for that jacket and why do I have to pay so much for a ugly white jacket and keep an item that I will never wear it?

After 25 days I am still dealing with the (Horrible) customer service that for twice already told me that they gonna refund me 8GBP for that item. As they think that I paid 29 GBP. This is insane! Please don't buy here! It is all bogus!

Save yourself the headache. This company has the rudest, nastiest customer service team I have ever dealt with.

Akira the CLOTHING STORE is AMAZING. I made sure to buy clothes with reviews and I was not sorry. I ordered my clothes after Christmas and they came in the following week. No issues. The clothes were exactly as pictured. Getting a hold of them via email is rough and I did wait on the phone but the item they couldn't locate they did. And I got the last poncho. I got through to an agent in under 20 minutes even with the holidays from the east coast. Can't complain.

I ordered 5 items from this company on December 30th and i was notified that the processing may take up to 5 business days and i was okay with it because I didn't need the clothes or shoes right away. After 5 long business days and a weekend has passed, I emailed the company to see the status of my order. They didn't even have the proper respect to email me and apologize about over selling their clothes. I received a notification from the bank stating the company has gave me a refund and moments later customer service sent me an emailing stating all of my items are not in stock and they have over sold their items. Then, they didn't mention if they were coming back in stock (i would've respected them more for that) and they took the item off the website totally. Also, they put a discount attached to the email that was only 10% off -_-... like *******@shopakira. My order total was 82.15 and i received a bigger discount when i ordered the clothes. I did not expect a big company like them to make such a huge unprofessional mistake. You would think their website or employees are able to keep track of inventory.

I placed an order on November 29th and have received no confirmation that it has even been shipped. I confirmed with my credit card company they have taken the payment. I have tried calling customer service several times and cannot get through. I have emailed numerous times with no response and even tried their online chat with no response. I think the company is a scam and have just taken my money without sending the order. Terrible!