Skill shareReviews 565

We have Skillshare. Part of the program will not work. We turned in three emails through the site page that is used to contact the company. I have sent two messages requesting the subscription be cancelled. The are still taking $19.95 from our account every month. Finally, we have cancelled the card they are charging. The bank is sending the complaint to the "Fraud" department. I'm not sure what their problem is, but the had better correct it soon.

I hoped this would not have come to this point, but Skillshare.com chooses not to answer or cancel the service. I love this credibility rating. My opinion is based on my personal experience with the company.

I've been teaching on Skillshare for 5 years. About a year ago they changed their terms and immediately invalidated half my classes without warning (this happened to many instructors).

I was annoyed but I worked with them to restore my classes. Just as the final classes were being restored (this is in 2021) my account completely disappeared. No email from Skillshare. Just poof, *gone*.

I reached out to their help desk and got a generic reply about terms and conditions, nothing specific at all. And so, just like that, my years of work down the drain. My main income source down the drain with it.

If you're thinking about Skillshare as an instructor then please don't even try it. Much better to build up your own website which YOU control (Wordpress is the easiest way to do this).

If you're a student, just know that they are purging top rated instructors with no reasoning whatsoever. Add to that the multiple accusations on the web of additional credit card charges and I'd strongly advise against signing up. You can get all the courses you need on Udemy anyway, without a monthly subscription!

They charged me the premium membership for one year (99USD) even though I have canceled it! And when I asked for refund, they just refused because they said I asked for refund after 7 days after charging! I would not know they charged me even I canceled my membership until I checked my credit card bill! So I think this is a trap and their business is insincere and very sneaky!

I signed up for a free two month trial with a discount code. They went ahead and charged me for a full year after the trail ended, even when I tried to cancel *during* the trial. I'm a student who pays tuition and rent, and being charged $99 twice for absolutely no reason is garbage. I tried to get a refund but since their refund window is only 7 days I couldn't get any of my money back. Avoid at all costs. Just watch a youtube video or something instead, the quality is not what they say it is. Would give zero stars if I could.

I paid for a membership a year ago for Skillshare, chose NOT to renew. They charged me a full year's membership charge for a second year without any notice or authorization. I've contacted them multiple times to get a refund (I caught the charge within 24 hours of their grifting little charge to my credit card), and I hear nothing, just get automated garbage emails saying they received the request. DO NOT EVER sign up for a free trial or a class or a membership with these scammers! The teachers are not competent, the classes are awful and unprofessional, and Skillshare is just taking money from both "teachers" and consumers.

I got the 40% off my annual payment so I sign up, as for the second annual payment they charged me $99.00 when I contacted them about the overcharge they refunded and canceled my membership.
It started on Thursday, September 12,2019 for $59.40
My next annual charge was today, Thursday, October 1,2020 for $99.00
I didn't want my membership canceled, just the refund for the difference in the overcharge. Not sure what happened, because my membership is canceled.
I included pics of emails I received from Skillshare for the first membership contract, the overcharge and cancellation of said membership.

I had choice for a 14 day trail buth my doughter sy after a week that it whas not we're se looking for so I canceled the member ship and direct after that that the account whent back to a normal account. Buth a refund whas not possible becouse I had i subscription whit 30% discount and then te 14 day trail has no rights to cancel for the year. So now I lost more then €67 for really nothing and the support is really $#*!s the don't wanna help you. So please stay away from this company, the don't have free trails, when you sign up for a trail you must directly pay and can not cancel any more without losing your money.

I hope this message will be viewed by somebody from Skillshare. As most of Skillshare members, I forgot about the end of the trial period. To put it more precisely, they promised to email me when the trial period is about to end. I was billed $99 for the annual subscription. After making the request for a refund (I can make one for a refund within a week after the sum was charged), I was charged the second time and again $99. In total, I lost $198! The company emailed me and asked to specify certain details. After I did, no answer followed. I highly hope that this message will be paid attention to.

As I did not have sufficient time to use the subscription, I wanted to cancel my subscription. However, I was offered their membership suspension feature that pauses my billing and thus opted for their membership suspension feature. However, I was still billed for the subscription despite of the successful application of the membership suspension feature. I explained to their customer support of my circumstances but was still refused and they did not want to process the refund even when my usage of their subscription is minimal.

I used only 0.6 hours, this is how you push away potential customers. Now, I will never consider using Skillshare again, content by youtubers are more worth your time and it's free.

I am distraught, as recently I realised I have been charged by Skillshare since 2018 (I have not used the site at all). Yes, it was my fault for not cancelling the Premium subscription in 2018, but my gripe is that I was not sent ONE email about this. Not ONE email with a bill. I don't have access to that credit card, so the only way I could see I was being billed was by logging into the site, looking at settings, clicking on membership and seeing I had a premium account. To me it seems like they were hiding the fact that I was being billed to decrease the chance of me cancelling the subscription. I am a NZ student, I don't have the money to pay for Skillshare and honestly, this is the most upsetting thing that has happened this year (and this has been a horrible year to begin with).