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Solar Panel Store Reviews Summary
The Solar Panel Store generally enjoys a positive reputation, with customers highlighting exceptional customer service, knowledgeable staff, and prompt assistance throughout the purchasing process. Many reviews commend the company's responsiveness and willingness to help, even with complex inquiries. However, concerns arise regarding shipping delays and issues with order accuracy, particularly when items are sent to incorrect addresses. While the majority of customers appreciate the product quality and competitive pricing, there are calls for improved shipping notifications and faster delivery times. Overall, the company demonstrates a strong commitment to customer satisfaction but has room for enhancement in logistics.
This summary is generated by AI, based on text from customer reviews
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After I bought the item I never got shipping information and it took longer than I expected for it to ship. The Web site said items would ship within 24 hours my took a week.
Wonderful service over phone and web site very easy to use.
OK...seems like a small item such as I bought could be sent through the mail...the shipping cost more than this item.
Very satisfied
Very satisfied. Thank you
I placed my on Wednesday about noon and received everything Thursday about 7:00 PM! How is that even possible? Jim was super helpful answering a few technical questions. I could not be more pleased with my experience with the Solar Panel Store!
Buying this for work. This is where I will go when I buy solar for my home and my camper! Everything arrived on time, complete, and undamaged.
My experience with solar panel store was perfect true perfection.Thanks much Harold from Fairplay Colorado
The site could use better formatting, so that sections are more clearly divided. The automated shipping information arrived to me around the same time as the panels did, so you might need to look into that, and this message long after I've put the product into use. All this said, the shipping was quick, the prices satisfactory, and the product is good.
So far so good!
Yippee
I was about to shop on amazon but you had better prices. I just hope your customer service is on par. Look forward to doing business with you. Yes. I received everything packaged very professionally and in perfect condition.
After ordering and receiving, I learned from Enphase that my envoy did not have the right usb slot for the link. There, I have to hard wire the system. It was not made clear to me what the requirements were, and To some extent I have to blame my installer for poor information.
Very easy and quick!
Good selection and price
These little clips worked great for my lighting project. Used them to secure the steel support cable to the actual electrical cord. They are a nicely made product.
Able to research and purchase the charge controller I was looking for.
I talked with 3 different companies before calling Solar Panel Store. Dan and Tom were more than just professional and courteous, they were friendly. They spent a great deal of time making sure I got not only what I wanted, but what I needed. I couldn't be happier with my decision to purchase the solar kit and batteries for my RV from them.
Love the fast delivery.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members