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Solar Panel Store Reviews Summary
The Solar Panel Store generally enjoys a positive reputation, with customers highlighting exceptional customer service, knowledgeable staff, and prompt assistance throughout the purchasing process. Many reviews commend the company's responsiveness and willingness to help, even with complex inquiries. However, concerns arise regarding shipping delays and issues with order accuracy, particularly when items are sent to incorrect addresses. While the majority of customers appreciate the product quality and competitive pricing, there are calls for improved shipping notifications and faster delivery times. Overall, the company demonstrates a strong commitment to customer satisfaction but has room for enhancement in logistics.
This summary is generated by AI, based on text from customer reviews
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It was a pleasure to go on a web sit and find what you are looking for.
It was good
Great experience, looking forward to future business. Actually called by a real person when a question about my order came up, quickly resolving the issue. Thanks!
I purchased my whole solar set up from these guys. They had the best equipment with the best prices. I purchased 2 315w LG Neon2 panels, 1 60amp Morning Star MPPT charge controller, 1 Samlex 3012 inverter and all applicable circuit breakers and fuses. This equipment charges and runs off of a 300ah battery bank consisting of three Alpha Cell gxl 195 batteries.
I have been using this setup daily for exactly a year now. It runs my 12v lighting, vent fan, and fridge/freezer. Also all my 120v stuff through the inverter; induction burner, crock pot, blender, coffee grinder, computer and all charging needs etc. I don't run a generator and don't use propane, although I can plug into the grid if needed (only three times in the last year). This has allowed me to live completely off grid.
The direction and advice these guys gave me is invaluable. I felt like they put so much time and effort into my situation that they could have charged me for assembly too! Every time I called or emailed, each person I spoke too was willing to bend over backwards to help me. With their help I basically became a self taught low voltage electrician.
I couldn't have done it without you guys! I cant w thank you enough!
The Real Jay Cady
Great support, very knowledgeable staff.
BOXES DAMAGED IN SHIPPING, NO DAMAGE TO PANELS. BETTER DIRECTIONS NEEDED FOR CONNECTIONS TO JUNCTION BOX, NONE IN SPEC. SHEETS.
Dan and Loren have been a great asset to our projects. They recommend the proper products and lend support when we need it.
Simple so far!
Fastest checkout I've seen in a while!
Easy to use site. Shipped quickly. Thanks for having what I needed in stock.
Good site, easy ordering.
Fast, efficient, good prices, shop without concerns!
I hope to have this by next Friday. Thanks
Loren, was very helpful and understands customer service. If this were my company I would give him a pay raise. Thanks! SD
Very good service
Great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members