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Solar Panel Store Reviews Summary
The Solar Panel Store generally enjoys a positive reputation, with customers highlighting exceptional customer service, knowledgeable staff, and prompt assistance throughout the purchasing process. Many reviews commend the company's responsiveness and willingness to help, even with complex inquiries. However, concerns arise regarding shipping delays and issues with order accuracy, particularly when items are sent to incorrect addresses. While the majority of customers appreciate the product quality and competitive pricing, there are calls for improved shipping notifications and faster delivery times. Overall, the company demonstrates a strong commitment to customer satisfaction but has room for enhancement in logistics.
This summary is generated by AI, based on text from customer reviews
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Great customer service. Called to make sure I had the correct wire for my panel and corrected my order.
Everything was great
Very happy with product, price, and service.
Thanks, Fred Olsen
Easy peasy, thanks!
So far, average. We'll see how you handle things from here... Follow up, The folks at Solar Panel Store earned my repeat buisness. I am still growing my system and will return to them for my needs.
Working with SPS was a great experience, they have a very knowledgeable staff, I needed something done and they came through going above and beyond. SPS will get my recommendation for anyone looking to invest in solar
Very helpful staff helped me to purchase what was needed for the best price option available.
Helpful, knowledgeable and quick shipment. Happy to recommend this company, trusted with quality Solar equipment and supplies!
Quality product and fast delivery no complain
Very good!
I liked the friendly atmosphere and knowledge of your products from your sales team. Ordering and delivery made it simple and fast. I would recommend your company to my friends.
There was a problem with shipping and the coat of shipping was refunded. I feel I was treated fairly
Both Loren and Dan were knowledgeable, prompt, and friendly. I would definitely call SPS again for any future Solar needs.
He tenido muy buenos resultados con los productos de Solar Panel Store
Excellent service. Helpful friendly advice and timely product shipment.
I had some questions about the specifications on an item in the kit I ordered and SPS got back to me right away. Very helpful.
The inverter that came with the kit I ordered did not work. Called SPS and they referred me to the manufacturer of the product. The manufacturer sent out a replacement right away.
Everything is working great!
Shortly after placing my order I was contacted by phone and informed of a lower shipping rate
They were extremely easy to work with and helpful. Thanks
Great experience. I knew what I wanted and it shipped right away. Some equipment problems were well handled. Thank you!
The customer service is great!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members