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The company has garnered a mixed reputation, with several customers praising the quality of products and the personalized assistance available during the ordering process. Many express satisfaction with the effectiveness of the products, particularly regarding collagen and hair growth supplements. However, concerns frequently arise regarding the complexity of the ordering process, including aggressive upselling tactics, unexpected charges, and difficulties in canceling subscriptions. Additionally, customers have reported frustrations with the lack of immediate support and communication during issues. Overall, while product quality is highlighted, the customer service approach requires improvement to enhance trust and satisfaction.
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I'm only gonna give a review about the service I ordered February 27th and it just came today not bad at all to me also I didn't do a trail o ordered the spoiled child collagen hoping it works I'll be back with a better review once I start using it and I also go some free things but I had to partake in preordering which can be turned off
Hi, I saw a lot of negative reviews about spoiled child from this website and most of people said that they barely get their order or couldn't get the return after the cancel. I just purchased an order from spoiled child yesterday because I saw a video on Facebook with a lot of positive comments. My order is $95, and I'm a high school student so it is a big money with me, I immediately cancel my order and now I'm scared that do I gonna get the return? Because a lot of people said that they have to deal with the bank to get money back so can someone tells me know that it is possible to get return?
BEWARE! I was taken to this site from lL Makiage. I do not know if they are the same company but I am returning all products. The liquid collagen BURNED my face after 2 days of use. My eyes were swollen and my skin feels like I have a bad sunburn. I now feel like my skin is going to peel. AWFUL EXPERIENCE. I am returning this crap and hope you all take all these bad reviews seriously before you end up looking like me. I've never had anything like this happen in the past and I do not have sensitive skin so this must be pure acid to have this affect. I still can't believe this happened.
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
Fraud do not fall for their adds the stole 400 dollars from my credit card two days ago from an add on Instagram
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
The product seems ok IF you can ever get it. The rep that I conversed with on email ( it's impossible to find a ph#) got angry because I wanted a refund due to not receiving my order. I finally did, but refused my refund & blocked my emails. BAD SERVICE
Hi Janet,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
This sit is a scam for sure paid for free trail and received this crap. I'm very disappointed and dissatisfied.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I keep getting emails that they keep wanting me to tell me how their product works well I can't tell them if I have not received it but of course my credit card was charged or should I say bank card and I have an insufficient fund fee on there also so altogether it was $70 or some thing I never received
I was transitioning from fall to winter, this is normally a time when I experience a lot of normal hair shedding. I was hopeful that the product would help. I only sprayed the product around specific perimeters of my head. Exactly where I sprayed the product is where I am experiencing unprecedented bald patches and hair loss. This has never happened to me in my lifetime.
Hi MB,
I am so sorry to hear this. It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
This company got into my account after I just viewed their page on Facebook. I have had to get two new bank cards already and am still trying to stop them from getting into my account.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
To counter those negatieve reviews: I love the Hair Mask and Scalp Serum. My hair is shinier, softer feeling, and has a bit more body than in years. The free brush is great and use it after the Scalp Serum as a massage. I will continue to use these products as I can manage the auto-ship dates. I'm 71 and like having my hair as healthy as it's always been. I kept the Liquid Collagen and don't expect a refund, but canceled auto ship on that. I'm waiting to make sure it is really canceled and not the others, thus the 4 vs 5 stars.
After my purchase I was reverted back to the Home page without a reciept, order number or confirmation however, the funds were immediately taken from my bank acct. My SC acct shows no orders & my auto ship shows no subscription. I complained to customer with this information and was asked for an order number! WTH! That's the reason I contacted you Linoka Chishi (SpoiledChild)Feb 11,2023, 16:28 EST. So sick of companies like this one money grabbing and not fulfilling commitments to comsumers. Ill have to contact my bank and go through the long 30-60 day process to get back my money. ALERT DO NOT TRUST
I am so sorry about the inconvenience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options.
I have tried this product was promised if it didn't work they would not charge me! Big surprise they keep sending me product and charging me! I can't get them to stop! I'm going to report this too my bank and block them!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
Saw their as on Facebook was checking it out for the try before you buy them decided I did not want to proceed but they are still trying 2-3 times a day to charge my credit card when I check my account there is no orders being processed they are also not replying to emails about my concerns
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
It scam to take your money product does not work and can't contact customer service directly have to email them
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I bought this products try it for free deal and kept it back in december of 2022, i paid a fee of 168 dollars back then, which was steep but its was okay. I get another charge today, after i never subscribed to them, another charge of 168 dollars, im bugging out. They have no number to call and they never get back to you. I cant stress enough, do not get their products, not only does it not work as intended, they rip money out of your account, i even had changed my debit card and they still have their claws in my bank account.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
This is a horrible company. Stealing money from customers without sending their awful product! BUYER BEWARE! These people are thieves!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I got completely blindfolded by their "try for free" promo. Guess what - it's not for free. It's ridiculously overpriced for a product that's not working at all.
Now when I wanted to return it, the link they provided didn't work. I sent multiple messages to their support but no one responded. I ended up being charged full price for the product I had every intention to return.
I'm pretty sure it's not just bad customer service but consumer rights violations and fraud.
I am completely irate with yet another internet fraud advertisement taking a "free 14 day trial" and turning it into full payment as well as shipment fees and still never receiving the product to even try for the 14 days. This to me is false advertising...bait and switch! I was not prepared for a pending transaction of $110 on my tightly budgeted business bank account. Therefor the auto draft for a scheduled business bill was intercepted and caused an NSF on my account costing me another $30. Naturally I started searching for human contact to quickly find there was no way to contact this company! I have emailed multiple times and receive auto responses of up to 7 days to return an email. This is the scammiest world! I am learning cash is king and internet sales will only last as long as we keep buying. I however will stick to my local businesses.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
I purchased this product and it seemed to be helping. However after about 10 days it quit spraying. I was told by Customer Service that I was not using it correctly and they proceeded to tell me how to use the product. I feel sure after using it for 10 days I did not suddenly forget what to do. For this reason I would advise anyone considering purchase to STOP!
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
They took my money but I never received the product. I asked to be refunded and to cancel services, they finally got back to me and said they would cancel my subscription. Never even brought up the return. They're the biggest scam and don't even deserve one star. There is no number you can call. Just email. Don't sign up with them.
Hi,
It is never our intentions to leave our customers upset. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options
Answer: It doesn't! They charge you the full price before trial starts.
Hi,
I am gutted that you had a bad experience. Please contact hello@spoiledchild.com and put "SiteJabber" in the subject line. They will be able to look into your options