SpotifyReviews 241

I've been a Spotify user since 2007 and I was just simply trying to change a song. I have a premium account. I clicked on the song and they would play a different song, by the same artist. So I kept clicking and they kept playing a different song by various artists. I had no queue.

You can find here your favourite music.It's easy to use and it's cool that you can try it for free to see if it's worth money

I have always had trouble organising my music collection. I am just overwhelmed by how great this service is.
I have a world of music at my finger tips!

I've been a loyal Premium Spotify customer since 2013. In 2019 I was oferred Hulu for free as a perk for Spotify users... during this time I upgraded my plan to a family plan and then switched back to Premium plan. Spotify said I no longer qualify for the free Hulu offer and refuse to reinstate this. Then, when I tried to share my dissatisfaction, I was on the live chat for almost 2 hours since there was so many lags and disconnections with their online support (you can not call). I'm so disappointed that I am looking into another platform to stream music--this is the worse customer (lack therof) service I've ever experienced.

At one time I had an account(free), with Spotify. I canceled the account. A charge showed up on my wife's card for a premium subscription. I attempted to call them, but their number directs you to go on line for help. Then they ask for your Spotify account info. An account I don't have! I went thru my bank and got the charge canceled. Next month?, Same exact thing! My complaint is there is no number you can call to speak to someone who might be able to help you. IMHO, very poor customer service.

I was a loyal customer with spotify for the last 10 years. The service was pleasant, high quality audio and access to MOST not all music. I like a lot of underground stuff... but the price was decent and for me I also was given hulu as an added bonus for having spotify so long. Well let me tell you their customer service is CRAP! I upgraded from the premium to premium duo and they took my hulu away. Gave zero explanation why, did not disclose this would happen before changing plans and said they could not switch it back even though it had not even been a week. I have the screen shots from our chat because there is no phone support go figure. So, i said after 10 years this is how you treat a loyal customer?

As a professional business consultant, I am working with plenty of vendors. Therefore, I need to say I am extremely disappointed in Spotify's platform for Advertising.

It was my company's first-time using Spotify's platform for Advertising. I set an Ad up and kept getting an error. I reached out to customer service to help fix the issue. They suggested I create a new Ad from scratch with the recommended fix. I did what they told me, and the Ad went through. They never told me I needed to remove the incorrect Ad. So, I assumed that I wouldn't be getting charged because it wasn't set up correctly. The next day, I was charged for the error-ed Ad. For some reason, it had been posted without my knowledge, so I reached out to customer service to explain the issue. They told me they had given me instructions to fix the issue (which they did NOT tell me I needed to remove the error-ed Ad), and since the wrongly posted Ad got "impressions" they would not be issuing me a refund. I have had to go through hoops to get answers or help with this issue from the very beginning.

Please do not use this platform for advertising as their system is NOT user-friendly, and their customer service is very unprofessional. My recommendation: Find a better company for Ads!

Spotify is very good at predicting songs in the same mood than what was previously playing and creating playlists tailored to your wants, however they lack a place where all of your songs can be seen. This forces you to continuously play from playlists, and you forget about songs you enjoy that aren't in those playlists.

There is also no way to see what songs will be playing next if none are selected.

Could definitely use an upgrade in these parts.

Just as the title suggests…. Spotify "family plan" does NOT keep your kids safe from the smutty crap they have lurking all over that site…. Its disgusting and massively disappointing that their "family plan", which claims to block explicit content, DOES NOT block their audio porn "podcasts"! Switch to amazon or apple music if you want family friendly streaming!

We were given a gift voucher for a year to Spotify. The voucher was bought in the UK but we live in Switzerland. After spending time trying to redeem it, found out that we are unable to use it in Switzerland. How ridiculous is that? Supposed to be an international company and they should be in a position to transfer the funds. Very disappointing indeed.

If I pay for your service and want to add my Dad states away, I should be able to. I am a family of three and will pay the same amount as a family of six pays. Amazon Unlimited does not care who I add to my six spots and where they live. I pay for those spots. For this reason, I am sticking with Amazon Unlimited. Sucks because I was ready to make the switch. All these companies are the same it is like a battle of greed.

I have a free account but I find that I have been getting charged for the last 3 months. No way to contact the Swedish gang to get this fixed so I had to turn this into my credit card company. Pathetic!

Spotify has evolved from a repository of my personal favorites to something much more complex in recent years. The suggested songs "based on my playlist" and "enhance" feature have allowed me to find new interesting songs I hadn't heard before. I do think the algorithm still tends to pigeon-hole me somewhat because I have a lot of 80's and 90's music. I don't necessarily want to hear more 80's and 90's music, I lived through it and know what's out there. There is just a lot of 80's and 90's music in my playlist because there was more good music then. Good music now as well, just fewer songs. Most are highly produced and market tested, not original. Please, Spotify, realize I just like solid songs! All in all though, Spotify is great

Was a long time family plan subscriber until they censored one of my favorite artists. Weird how much you can promote violence, drug use, and exploitation of women yet Spotify will shut you down if you offend the alphabet bunch.

I was a subscriber for years and i was very happy with my subscription, I had a bundle of Hulu and Spotify which was a great deal. 2 days ago I lost my credit card and I had to cancel it, guess what? Spotify canceled my subscription due to being unable to process the payment. They did not put the account On hold not send a warning indicating to update the method of payment on the account. I chatted with a rep and it was useless, they said they did not cancel the account but instead the payment did not went through and CANCELLED the account. The solution is to resubscribe and lose the bundle with Hulu. You cannot make them understand that ir was not my intention to lose my credit card and they could care less. I used to like this app a lot but I am so disappointed that I will not even use the free app, I am switching to other music app.

The inexplicably high price compared to competitors and the reduced functionality do not allow me to enjoy the platform and listen to music. It also does not contribute to the sound quality, which frankly sucks.

The premium is the way to go, and definitely worth the money. The option to download the music you listen to directly to your PC/mobile device allows you to still listen to your music without constantly streaming. Music is always current. There are no limits on what you can download or listen to.

Unless you're in to oppressive measures, I wouldn't pay a dime for a service trying to cause subversive attacks on me by broadcasting songs in a line up and tainted with RFid in attempts to cause trance state with goal of causing financial loss and physical injury. No thank you Spotify; your company is on notice. You cannot get away with such subversions. Your participation in such violates our rights as consumers, civilians, and humans. Stop your extra judicial punishment and torture tactics immediately. I can't wait for the American public to catch up and understand your attack.

I tried to eat my phone when i got an ad for beer, it didnt taste good... i had to get my stomach pumped...

Large selection of music, easy-to-use menu, able to find music for the mood, you can listen to music without a network connection, cool playlists