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StaceesReviews 2,204

4.5

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From the business

Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.


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Stacees Reviews Summary

The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
260
value
261
shipping
257
quality
256
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22,232 reviews

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Maryland
1 review
0 helpful votes
Follow Khristine A.
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Perfect dress!
December 30, 2025

The quality of the dress is excellent! It fits perfectly- no alterations needed! This is the second time we bought a dress from Stacees and both experiences were great!

Date of experience: December 30, 2025
Stacees C. Stacees Rep
1 day ago

Thank you so much, Khristine, for your wonderful feedback and for choosing us again! We're thrilled to hear the dress fit perfectly and lived up to your expectations. It means a lot to have your continued trust and wonderful support!

Nevada
1 review
0 helpful votes
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Pretty in pink
December 26, 2025
Updated review

This was for my daughter Sweet 16

She had to take her own measurements
When she got the dress back it fit her perfect. She looked amazing. My eyes stayed to water.

Everything about the dress was beautiful.
We couldn't of asked for for another dress.

This was perfect

Date of experience: December 13, 2025
Stacees C. Stacees Rep
3 days ago

Thank you so much, Traci! Moments like your daughter’s Sweet 16—and hearing that she looked amazing in her dress—are why we love what we do. It means the world to know everything turned out perfectly for such a special day.


I'll give you more information once I received the...
September 28, 2025
Previous review

I'll give you more information once I received the item

Date of experience: September 28, 2025
Texas
1 review
0 helpful votes
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Excellent Quality For the Price!
December 26, 2025

I have a fashion design degree and am shocked at how well made these dresses are for how cheap they are. I've ordered 3 different bridesmaid dresses over the years and they've all been fantastic. Great site!

Date of experience: November 4, 2023
Stacees C. Stacees Rep
3 days ago

Thank you so much for your kind words, Lauren! We truly value your perspective as a fashion design professional and are thrilled our quality exceeds your expectations. If you ever need personalized recommendations or assistance with your next dress, we’re here to help make every experience just as fantastic.

Alabama
1 review
0 helpful votes
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The most compliment we received from the wedding was the bridesmaids dresses that we purchased from the prom section. The style, fabric, and color were perfect! We are using the same dress for my other daughter's wedding in 2026. We will change the color and style a little.

Date of experience: September 6, 2025
Stacees C. Stacees Rep
3 days ago

Thank you so much, Tracey, for sharing your experience! It’s wonderful to hear the bridesmaids' dresses caught so many eyes and that you'll be choosing them again for an upcoming celebration. We’re here anytime you want help creating something just as beautiful!

Florida
1 review
0 helpful votes
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Perfect dress!
December 25, 2025

My daughter loved this dress for homecoming! The company updated us on the dress' production at every step in the process and it arrived as expected and on time.

Date of experience: December 25, 2025
Stacees C. Stacees Rep
6 days ago

Thank you, Susan, for sharing such wonderful feedback. We're thrilled your daughter loved the dress delivery experience from start to finish was smooth and timely. We truly appreciate when efforts to keep everything transparent are recognized and allowed this occasion to be extra special!

Florida
1 review
0 helpful votes
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Satisfactory in all aspects
December 22, 2025

Was worried about the shipment reaching on time, but it arrived on time. Customer service was good too. What could've been better is the shipment tracking update from Speedx.

Date of experience: December 22, 2025
Stacees C. Stacees Rep
1 week ago

Thank you so much for your thoughtful feedback, Kavida. We're glad your order arrived right on time and that you had a positive experience with our customer service. We appreciate your suggestion about the shipment tracking updates and will continue working to improve it.

Virginia
1 review
0 helpful votes
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Little Disappointed
December 21, 2025

The dress was kinda cheap for what I paid. Stretchy corset lace is a bad idea.

Date of experience: December 22, 2024
Stacees C. Stacees Rep
1 week ago

Hi Reagan, thank you for sharing your honest feedback with us. We’re sorry to hear the dress didn’t meet your expectations, and we truly appreciate you bringing this to our attention so we can continue working to improve our products. Your satisfaction matters to us, and we're here if you’d like to discuss a solution.

Michigan
1 review
0 helpful votes
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Great quality
December 15, 2025

Customer Service is good. The dresses our great quality quality. The return process is the only negative. I can see so far It would be much easier to just be able to get in there and get a return label if it is unused and non-warn and within the days allotted

Date of experience: December 15, 2025
Stacees C. Stacees Rep
2 weeks ago

Thank you for sharing your thoughts, Krista. We're delighted you’re happy with the quality and customer service, and appreciate your feedback about the return process—it helps us identify ways to make things easier for valued customers like you. If you ever need assistance, please don’t hesitate to reach out directly.

New York
1 review
0 helpful votes
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Winter dance
December 9, 2025

We had a wonderful experience last time we ordered for homecoming, so we're returning for the winter dance, and I'm sure for other future events. The last dress was beautiful. Can't wait to see this one.

Date of experience: January 10, 2025
Stacees C. Stacees Rep
3 weeks ago

Katie, we are genuinely thankful for your continued trust and excitement; it means the world to us to be part of your special events. We can't wait to help you find another stunning dress for your winter dance! Our appreciation for your support wouldn't be the same without wonderful customers like you.

New Mexico
1 review
0 helpful votes
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Beautiful Dress
December 8, 2025

The dress was absolutely beautiful. It was well made and fit really well. I got so many compliments throughout the night. It is such a pretty color. I was really impressed with the service, the quality, and the prompt delivery. This is the first time I ordered from Stacees, I will definitely order again. Reference number: SM*******313

Date of experience: November 22, 2025
Stacees C. Stacees Rep
3 weeks ago

Thank you so much, Susana, for your kind words! We’re delighted the dress made you feel amazing and that everything from the fit to the service exceeded your expectations. We can’t wait to help you find more gorgeous dresses in the future!

GB
1 review
0 helpful votes
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Stunning dress
December 8, 2025

Purchased my daughters prom dress from Stacee's. It came in good timing the dress was absolutely stunning. My daughter and myself were over the moon with it. Was dubious about buying a prom dress online but it couldn't have been better. The quality of the dress, sizing and shipping was great. The care during purchase and after purchase was amazing.
I cannot thank stacees enough.
Definitely worth the money.

Date of experience: May 4, 2025
Stacees C. Stacees Rep
3 weeks ago

Thank you so much, Collette, for such a heartfelt review. We are thrilled your daughter loved her dress, and truly appreciate you trusting us and sharing your wonderful experience. It's customers like you that motivate us to continue delivering exceptional service and quality.

California
1 review
0 helpful votes
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Order canceled
December 7, 2025

I ordered a dress and just found out last night you guys canceled the order which puts me in a bind because my daughters hoco is in a week. I did not know you canceled until I signed in and checked shipping. No email, no contact to let me know. That is bad business. Hopefully placing another order we will get the dress this time.

Date of experience: November 26, 2025
Stacees C. Stacees Rep
3 weeks ago

Jessica, I’m truly sorry for the inconvenience and delay you experienced—it’s understandable how important this dress is for your daughter’s event. We appreciate your continued interest and are committed to doing everything possible to ensure your new order arrives on time. Please reach out directly so we can assist you personally.

Maryland
1 review
0 helpful votes
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I loved my ruffled, tiered dress for Junior prom!
December 6, 2025
Updated review

I got a strapless, tiered A-line dress in the shade 'peacock'. It was beautiful and a show-stopper. The measurements were accurate.

Date of experience: May 1, 2025
Stacees C. Stacees Rep
3 weeks ago

We’re so thrilled to hear your strapless, peacock-tiered dress was a show-stopper and fit perfectly for your special night, Mary. It was a true pleasure helping you find such a meaningful outfit, and we look forward to assisting you whenever you’re ready to celebrate your next occasion in style!


Way too high price for shipping!
March 24, 2025
Previous review

Way too high price for shipping! Ordered two dresses, which was one actual order and had to pay $43 in shipping! SCAM.

Date of experience: March 24, 2025
Arizona
1 review
0 helpful votes
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They grabbed my measurements at no extra cost to make sure it fit perfectly. The dress looked exactly like the photo. The color was the same in person as online

Date of experience: November 21, 2025
Stacees C. Stacees Rep
4 weeks ago

Thank you so much for your kind words, Carly! We're thrilled to hear the dress fit perfectly and looked exactly as you hoped. It’s our pleasure to ensure every detail feels just right for such a special occasion.

Maine
1 review
0 helpful votes
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After multiple shopping trips locally and endless scrolling online, we finally discovered Stacee's, and I only wish we had found them sooner! Their option to order a custom-fit dress was an absolute game changer in finding the perfect look for my daughter's homecoming. No more dealing with "off the rack" dresses that were not quite right.

The selection was incredible! They offer a wide variety of styles and colors that exceeded anything we'd seen in stores. The ordering process couldn't have been easier. We simply selected the dress she loved, submitted her measurements, and Stacee's took it from there.

Communication was outstanding from start to finish. They confirmed the measurements, kept us informed about the production timeline and shipping, and made us feel confident every step of the way. When the dress arrived, the quality was excellent, the fit was precise, and the price was extremely reasonable, especially considering the custom tailoring.

We were thrilled with the entire experience and the final result. My daughter looked absolutely GORGEOUS, and her dress was so unique. I will absolutely recommend Stacee's to anyone searching for formalwear, and we'll be purchasing all future dresses for my teen daughter—and yes, even for myself—from them going forward!

If you want stunning style, perfect fit, and stress-free ordering—go with Stacee's!

Date of experience: October 1, 2025
Stacees C. Stacees Rep
1 month ago

Thank you so much, Jennifer, for your kind and thoughtful review! We're thrilled to have truly made the dress shopping experience easy and special for you and your daughter, and we look forward to helping you again for any upcoming occasions. Your recommendation means the world to us!

Australia
1 review
0 helpful votes
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Easy to order
December 1, 2025

My sizing didn't fit the standard sizes, but you offered an option that was very cost effective to order a dress that was sized based on my actual measurements

Date of experience: November 21, 2025
Stacees C. Stacees Rep
1 month ago

Thank you so much, Kelly, for sharing your experience! We’re thrilled that our custom sizing option made ordering easier and more affordable for you. Your feedback means a lot, and we’re grateful to be part of such an important moment for you.

Illinois
1 review
0 helpful votes
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Wonderful experience!
November 30, 2025

I am grateful to Stacee's for the wonderful experience I had from start to finish! Customer service is amazing and the dress arrived on time and is absolutely beautiful, excellent quality! We will definitely buy again. Happy customers!

Date of experience: September 30, 2025
Stacees C. Stacees Rep
1 month ago

Thank you so much, Colleen, for sharing your wonderful experience with us! We're thrilled to hear that you loved your beautiful dress and our customer service made a positive impression. We look forward to helping you find perfect dresses again in the future!

Texas
1 review
0 helpful votes
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Great service and products!
November 30, 2025

High recommended, the dresses we have ordered from here have all been beautiful and custom made to fit. Fast shipping too and reasonably priced!

Date of experience: November 30, 2025
Stacees C. Stacees Rep
1 month ago

Elizabeth, thank you for your kind words and wonderful recommendation. We're thrilled to hear you loved the beautiful, custom-made dresses along with our fast shipping and fair pricing. It’s been a pleasure serving you!

Illinois
1 review
0 helpful votes
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Lovely dresses
November 29, 2025

My dresses arrived during the dates given and were lovely. They just didn't fit. Am reordering one of them in a different size.

Date of experience: November 29, 2025
Stacees C. Stacees Rep
1 month ago

Thank you so much, Pamela, for sharing your experience! We're glad the dresses arrived on time and you loved them, and we're excited to help you find the perfect fit with your reorder. Please don’t hesitate to reach out if you need any further assistance—we're here to support you every step of the way.

Michigan
1 review
0 helpful votes
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Stunning dress for a stunning young lady!
November 26, 2025
Updated review

The dress came in a timely manner, tracking was fantastic! Material was beautiful, fit of the dress was just as described. The description was exactly what we got! Please allow enough time for shipping and time for alterations. Overall I'm so pleased with the product and will purchase again without a doubt! And the follow up was great!

Date of experience: November 26, 2025
Stacees C. Stacees Rep
1 month ago

Thank you so much, Brandi, for your kind words and detailed feedback! We're thrilled the dress exceeded your expectations and you appreciated the timely shipping and follow-up. It means a lot to know you’ll shop with us again.


Never got a $5 coupon code as promised
September 10, 2025
Previous review

Never got a $5 coupon code as promised

Date of experience: September 10, 2025