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StartEngineReviews 195

2.0

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StartEngine Reviews Summary

StartEngine has a rating of 2 stars from 195 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StartEngine most frequently mention customer service, phone number and email address. StartEngine ranks 4th among Crowd Funding sites.

service
83
value
77
quality
71
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California
1 review
5 helpful votes
Follow Oscar A.
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I wish there was a way to pull it all out and sink it in the market without taking a loss. At this point I will ride this out, but no new investments for me. The entire vision here is that you get in while they are young, and when they grow, you grow with them. But that is not what is happening, at least not for me, and not now. Some companies are good, and as long as it stays in Start engine there is not loss, but once it goes IPO, my experience is you get the short end of the stick. I thought it was a good way to get in with startups before they get big and capitalize on their growth. But my investment is either not growing, or if it grows, it is very little. Then there is a real risk that if an when the company goes IPO, the growth will kill an investment.
Example:
1) I invested in a company called NowRx. It was doing great. Then one day it sold its patient files to Alto Pharmacy and Capsule Corp. then liquidated the investments stocks - I lost my entire investment.
2) there was another company in which I invested. They went public at pennies for the dollar. Lost a lot. Wish I could tell you the name, but Startengine no longer has the option to view my investments that went public. If they do, it is no longer easy to find. Probably a good business practice so investors don't see thousands turn into $100s.
3) I bought Jet Token, it was recently acquired by I went from 800 shares valued at 1000.00+ to 39 shares with no declared value.

I have 26K with start engine and a had started to do the same in SeedInvest, but stopped. I think I am done sinking money in these side Pre-IPO investment. Unless I see a change in profits in this platform, which I have not yet, I will invest in the actually Markent moving forward. Easy enough since I found out companies like Fidelity will allow partial share purchases. Now I can invest an amount without haveing to worry about buying the entire share when I don't have all the amount.

Hope this helps someone out there thinking of investing

Date of experience: August 16, 2023
Maryland
2 reviews
3 helpful votes
Follow Jason C.
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They say u get 1000 shares of a stock for $300 before it goes public but when the stock goes public you don't get your 1000 shares. You get as many shares as $300 will buy if that stock at its opening price (if you're lucky) STAY AWAY. KEEP YOUR MONEY

Date of experience: August 14, 2023
Massachusetts
2 reviews
3 helpful votes
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Terrible
August 3, 2023

Very difficult to login to website. Unable to relay messages through their communication system. I invested over two years ago and I have yet to hear any updates.

Date of experience: August 3, 2023
Alaska
3 reviews
11 helpful votes
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Customer service
August 2, 2023

Ok good luck getting a reply from the email address they provide. I sent 8 emails with not one reply

Date of experience: August 2, 2023
California
2 reviews
0 helpful votes
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It was easy to register and setup up account. Did initial small investment. I was able to invest in a small company which is not easy to do with other platforms

Date of experience: July 26, 2023
North Carolina
3 reviews
2 helpful votes
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I am trying to invest in a company. The first thing that happened is no Start engines kept asking me to verify the purchase amount which I did. However, after verifying, because I kept getting messages from Startengine that I needed to verify my account-I got charged 4 times and only wanted to be charged 1 time. I tried to contact them about this error and that is where the problem started. When I tried to contact them via the links in the email that said I could schedule a call to discuss my problem it says the page does not exist. The only way to contact them was via a form which asked for the usual info.-name, phone number reason for contacting them. I filled out the form and the next day I got an email form Nicole F. Saying that my account was verified. That had nothing to do with what I put in the contact form-I simply want a refunded for one of the amounts that I was charged. Today, I went on the internet and found a contact number which I was happy to find and dialed quickly, only to hear a VM that basicially directed me back to the form. Oh, I almost forgot-there was a link so I could chat with someone, but guess what-it was between 12pm and 5pm MST, so I waited until that time and tried to contact them via that and it said that I was contacting them outside of hours and need to try at the normal business hours. This had been a horrible experience all around and this isn't even the company I am trying to invest in which is a shame, because it will be the last time i do anything through Start Engine unless a miracle occurs and they get things up and running smoothly.

Date of experience: July 25, 2023
Virginia
1 review
4 helpful votes
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No human contact
July 18, 2023

Pre programmed computer anticipated questions and answers did not address my concern of unaccounted funds.

Date of experience: July 18, 2023
California
1 review
6 helpful votes
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Tried many times to contact SE, to no avail. Their website is not helpful. How can a person make contact with SE?

Date of experience: July 12, 2023
Colorado
1 review
0 helpful votes
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Happy with the business module
July 11, 2023

I thought StartEngine was very helpful for investing in A+ and Regular Crowdfunding company shareholder offerings!

Date of experience: July 11, 2023
Florida
2 reviews
15 helpful votes
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I followed the process to invest $1000. And now getting messages the investment is not complete. I have tried to get help and all I get is canned suggested actions. I have ask for someone to call or provide a phone number so I can get this fixed. The offer has closed and it appears as though I have lost $1035. I and I suggest other investors contact the SCC and file a complaint in writing. It is fraud to take money from and investor and not provide the stock.

Date of experience: July 10, 2023
California
1 review
2 helpful votes
Follow cory h.
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I have made upwards of 15 investments, some of them are obviously crazy longshots a couple of them have paid out cash dividends at regular intervals. I think it's very important to know that these investments are very long term, not a year but many years. Some of them may never pay back, but there are (in my opinion) a few opportunities on the site that have the chance to turn out incredibly.

Don't make the investment if it is with money you will miss though.

Date of experience: June 12, 2023
New York
1 review
21 helpful votes
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Invested $500 in a promising company almost three years ago - shares are worth about $13 today. StartEngine is set up to enrich the entrepreneurs and management of SE - not the investors. The agreement is written such that they can continue and dilute your shares in perpetuity by seeking more money from different investors.

Date of experience: May 12, 2023
California
1 review
27 helpful votes
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I have dropped over $10,000 in various investments through Startengine including in Startengine itself. I had a small return on one company. I have not been able to contact Startengine. One company I invested over $2,000 and they say I haven't completed my investment but the money has been taken out of my account. There is no way to contact the company. Save your money and don't give it to these guys.

Date of experience: May 10, 2023
Colorado
1 review
12 helpful votes
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SCAM SCAM SCAM
May 4, 2023

SCAM. Do not invest in them. Your money will disappear. Mr. Wonderful is a conman. I was looking forward to helping green products. It was full of buulll.

Date of experience: May 4, 2023
Indiana
1 review
19 helpful votes
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Total Rip-off
April 26, 2023

They take your money and run. I can NEVER get any replies to my inquiries. I'm filing a complaint with the SEC and Attorney General's Office!
BEWARE!

Date of experience: April 26, 2023
Florida
2 reviews
9 helpful votes
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Bad investment fo me
April 21, 2023

When reading your purchase agreement you're screwed. The contract says its for long-term investors. Who knows what long-term means? Start Engine says I can sell them myself but you never know the value good luck. Who would buy something useless? You will go around in circles trying to see the progress I give up. I have seven certificates This is my interpretation. Any good help would be appreciated that is not confusing.

Date of experience: April 21, 2023
StartEngine T. — StartEngine Rep
over a year old

Hi Victor. We are sorry to hear that you have not had a good experience with our platform. We encourage our investors to read the agreements, our FAQ, and other resources prior to investing as startup investing can be risky. If you want to learn more about investing in startups and the potential outcomes, you can check out the articles at www.startengine.com/blog/investing-in-startups-101 and help.startengine.com​.

Missouri
1 review
1 helpful vote
Follow MrMonopolistic g.
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START ENGINE IS A SCAM.

DO NOT INVEST WITH THIS COMPANY.

START ENGINE IS A SCAM.

DO NOT INVEST WITH THIS COMPANY.
START ENGINE IS A SCAM.

DO NOT INVEST WITH THIS COMPANY.

Date of experience: April 15, 2023
StartEngine T. — StartEngine Rep
over a year old

Hi there. We would be happy to connect with you to understand your review as it is inaccurate. We are sorry you feel this way. We point out many times in our educational materials that start-up companies are risky by their nature. If you have questions about your investment in Weather Flow Tempest or our processes, please reach out to us at contact@startengine.com.

Florida
1 review
1 helpful vote
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Garbage
April 15, 2023

Yeah, startengine is garbage. The law needs to lock them up for scamming innocent people. I have invested in 2 companies that i haven't heard anything from since the day I made the purchase in 2020. Now we're in 2023 and still no communication on how the companies are doing or anything and my money is stuck. Unless you want to invest, you won't hear anything from no one. This is scamming at its finest. Kevin O'Leary has to be looking over his shoulder every minute because I know he knows for sure that the feds are coming for him. Zero

Date of experience: April 15, 2023
StartEngine T. — StartEngine Rep
over a year old

Hi Balmyr. We are sorry to hear you feel this way! StartEngine Capital facilitates offerings of securities by start-up companies. As we point out many times in our educational materials, (and reference on the campaign page for the company you invested in), start-up companies are risky by their nature. Many of them fail without there being any element of fraud or misconduct; it is the nature of this kind of investment. If you have further questions or concerns please feel free to reach out to us at contact@startengine.com. Thank you!

Pennsylvania
1 review
33 helpful votes
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Scam
April 12, 2023

It's a scam save your money, there crooks, invested almost 2 years ago haven't heard any haven't earned a penny and with the economy today no one can afford to throw away money and once you invest and they close the market, you can't pull your investment back out, I'm a Marine and a retired law enforcement officer so I have no reason too lie, I guess white collar crime pays cause you can rob people and get away with it.

Date of experience: April 12, 2023
Colorado
2 reviews
8 helpful votes
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Start Engine apparently does nothing to make sure that the offerings on the site are legitimate, much less worthwhile investments. I have been investing on StartEngine since the earliest days of the platform with company like Elio (circa 2016), and just about every single company I have invested in has failed or the company is MIA. I see other investors commenting that they have had the same results.

I have also attempted to invest in Start Engine itself, but for whatever reason my investments keep being rejected. I have tried on three separate occasions, so there are three separate rejected investments on my account.

The site says you can 'Fix' the investments, but when I try to fix them and charge a bank card again it doesn't work, and without explanation. It just says that it failed. I tried with three different cards. Flash forward a few weeks and I realize that Start Engine has kept my money on some of my attempts to fix the investment. I try to contact Start Engine and they don't get back to me so I dispute one of the charges with a chargeback request. This gets them to respond, and they say it will be 5 to 10 days for a refund to be applied on a different charge but that they are fighting the chargeback request so that one will likely take 90 days. They then state that they will refund me promptly if they win the chargeback request... WTF?

WHY would they OFFER me the opportunity to fix the investment if they are going to automatically reject it?
WHY would they TAKE the money if the investment is not available/current/or whatever their reason was for rejecting it?
WHY would they KEEP the money after they rejected the investment?
WHY would they DISPUTE the chargeback request if they admit the money should be refunded?

Start Engine boggles the mind with their incompetence.

Date of experience: April 10, 2023