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SuperMom Headquarters Reviews Summary
SuperMom Headquarters enjoys a strong reputation for exceptional customer service and thoughtful packaging, which consistently delights customers. Reviewers frequently praise the quick shipping, high-quality products, and personalized touches, such as surprise gifts and warm communication from the owner, Jasmine. While there are occasional mentions of shipping delays due to external factors, overall customer satisfaction remains high, with many expressing a desire to support this small business. The company’s commitment to detail and customer care fosters loyalty, positioning it as a beloved choice among shoppers seeking unique products and a personal touch.
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Super cute! Great customer service, extremely fast shipping
The customer experience was outstanding! This was my first order and I could not be more pleased. I appreciate the attention to details, from the fun packaging to the thoughtful "extras"! It is so refreshing to deal with a retailer who really cares about their products and customers. Keep up the great work!
Thank you so much Cindy! I appreciate your business so much!
Thank you Shay!
Jasmine and team were always friendly and ready to assist if they are needed, they ship very fast too, it was a good experience doing business, I'm sure more will come with so many new launches every now and then!
Thank you so much Jerlyn! I appreciate your support!
So happy I found this small shop online! Wonderful prices and fast shipping. Will be coming back!
Thank you so much Sarah!
Anything I buy is always packed with extra love. I'm never disappointed, and will continue to buy from small business!
Thank you so much for your review Jessica!
Just got my order and in love! Jasmine took the time to listen to my print placement and hit it on the nail. She's easy to communicate and shipping was quick! Her attention to detail is amazing! My package was beautifully packed. Highly recommend Super Mom Headquarters
Thank you so much for your review Alejandra!
They send my package super fast, have great customer service and my package was super secure, and wrapped with care. Thank you for a great service!
Thanks so much Gabriela!
Items arrived so fast after shipping and amazing customer service. Love supporting small businesses
Thank you so much AmberLee!
Purchasing my order was super simple, quick, and hassle free. It was quickly shipped out with constant updates on delivery progress. My order was packaged well and everything arrived safe and sound. Very very pleased and definitely will be a repeat customer.
Thank you so much Lily!
The communication was excellent on confirming my order and package delivery. Item was packed well and we got a little bonus of some honey stick, stickers, and mini activity book that my daughter was so excited about.
Thank you so much for your review Gina! I'm glad you loved your experience with us!
I'm amazed each time I receive my orders. One of the best parts is reading the stickers on my packages. I love the care with which my items are thoughtfully wrapped. I feel special each and every single time I place an order. I absolutely adore this shop and the family behind it.
Thank you so much Kim!
Was able to order easily from website any products arrived in timely fashion with super cute wrapping and packaging. Very pleased with speed of service and selection offered. Will shop again!
Thank you so much Penny!
I only just heard about SuperMom Headquarters this month -and- I've only placed one order (thus far) with them, but I was treated as though I was their #1 customer and I felt more like a long-time friend, than a purchaser. I had browsed other Reviews on their site and I was already anticipating a superior level of service. However, they surpassed my expectations! The communication was thorough and delivered regularly so that I always knew where and when my package was routed at each step of the way. Then, before I knew it -- my package arrived looking like a birthday present! Festooned with eye-catching stickers, decorated with complements and words of encouragement. Thanks SO much for your welcome attention to detail and making a new customer feel appreciated! I'll be your customer for life!
Thank you so much Felicia! I’m so glad you loved your order!
We love jujube and the customer service provided was amazing! Definitely shopping here again for future Jujube releases!
Thank you so much for your review!
I love ordering from SuperMom Headquarters, great products and Jasmine is so wonderfully helpful! Shipping is always fast and her packaging is colorful and fun, my kids love when I receive packages from SuperMom Headquarters
Thank you so much Lacey!
I had a great experience with SuperMom Headquarters! I loved the little goodie bag they sent for my child... it was so thoughtful and appreciated. It's those little things that will ensure I will shop with them again.
Thank you so much for your review Catrina!
I was so sad to think the Jujube Be Set bags I wanted so badly were out of stock. I decided to try a midnight google search to find them which is how I found this site. I was thrilled seeing there was one set left and a little skeptical until I promptly revived a confirmation email with a tracking number the very next morning!
Communication about my purchase was regular and I didn't need to check tracking because the item arrived so quickly. The personal touches included (cutely decorated package and some thank you goodies) was a very nice touch in these days. Our daughter was excited to open the package for me and it was great to have a few goodies to share with her in return.
I love supporting small, Mama owned businesses and will be sharing the site and visiting again as such!
Thank you so much Celia!
Great customer service. Very thoughtful in many ways. From how an item is packaged to decorating outside packaging. My 4yo daughter was shocked and happy of the goodie bag as well. Overall happy and will be continued shoppers!
Thank you so much for your review Vanessa!
Always love shopping with SuperMom HQ! The transactions are always smooth and shipping is super fast. She really takes care of you from the beginning to the end
Thank you Aeryka!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much Lori!