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SuperMom Headquarters Reviews Summary
SuperMom Headquarters enjoys a strong reputation for exceptional customer service and thoughtful packaging, which consistently delights customers. Reviewers frequently praise the quick shipping, high-quality products, and personalized touches, such as surprise gifts and warm communication from the owner, Jasmine. While there are occasional mentions of shipping delays due to external factors, overall customer satisfaction remains high, with many expressing a desire to support this small business. The company’s commitment to detail and customer care fosters loyalty, positioning it as a beloved choice among shoppers seeking unique products and a personal touch.
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SuperMom Headquarters has ALWAYS shipped quickly, packaged items with love, thoughtfulness & surprises! I only wish I was able to help support the wholesome owner by purchasing so much more & frequently. I'd recommend this SuperMom owned business to anyone looking for the items stocked.
Jasmine was great to work with. I had some trouble on my end, but she worked so patiently & thoroughly. Shipping was quick & items packaged well!
I ordered a Jujube Bestie in a discontinued print. The price was lower than retail and though the delivery was a day late (due to USPS), I'm still happy with my purchase and service. The packaging was very personable and warm. I received the product along with a couple stickers and candy. Thank you Jasmine! I will def be ordering more from your site.
It's not every day you have personal messages or little gifts when you shop, it's also pretty rare to have a real person answering your questions with care and kindness. I wish that shop would stick around much longer, as they also have a clever inventory, that seems to be built from real experiences :) Best of luck to the owner with her new projects, you are really awesome!
Thank you so much Aude!
I bought several toys here for the holidays. They arrived ahead of schedule and in great condition. Best of all they were all on Black Friday discount and I saved a ton of money. I also received a cute sticker pack and thank you card from the owner. It's so nice to feel appreciated! I highly recommend shopping here.
Thank you so much Zee!
Item was exactly as described, fast shopping as well
Thank you so much Victoria!
I absolutely was impressed! The prices were incredible and their packaging was super cute!
Thank you so much Courtney!
Items came super fast and packaged really well! Owner was friendly and responsive.
Thank you Stephanie!
Items arrived safely, in perfect condition wrapped in eco friendly packaging. Each item was in pristine condition exactly if not better than the photos used for listing. All print placements on my jujube bags were spot on. The book I ordered for my toddler came great as well. Brand new, no worn marks and the illustrations are vivid with no bleeding or scratches. There was even a small gift added in that's perfect for him. Soo thoughtful and well managed. Thank you again!
Thank you so much Casey!
Nice holder, but it adds weight to an already heavy purse
Thank you for your review Jean. I apologize that you weren't completely satisfied with your purchase.
Had a great experience buying from SuperMom H. I was shocked that they do ship to Guam with a very reasonable shipping fee. Some big companies charge a big amount of shipping because they consider Guam as international even though it's a US territory. It made me so happy that I didn't need to pay an arm for shipping. My order was shipped immediately and reached me in a few days. What an amazing experience. Will definitely be buying again
Thank you so much Jessica!
Supermom Headquarters is the one of the best small businesses out there! Jasmine is amazing! Selection is great, shipping speed is wonderful, and communication is on point! She really cares about her customers. You can tell by her adorable packaging! Thank you so much for everything that you do! I will definitely be shopping here again!
Thank you Mischelle!
I located 2 items I wanted that I couldn't find anywhere else online and when they arrived I could not believe how the business had taken the time to wrap each item so thoughtfully and include every gifts! I try to shop small as much as I can because the large corporations toss your items in a huge box without any regard to the damage or attention to the customer. Will definitely buy from this company again! Love love love finding small shops to support that appreciate my business!
Thank you so much Hannah!
Thanks Kim!
Thank you for so many attentions, it is a great detail of yours to send us in this beautiful way. You send with much love. You have gained a new client. Also sends super fast.
Thank you Isabel!
I was so happy to find the rare Jujube Fuel Cell Tokidoki/Hello Kitty bottle cooler in stock and on sale! Shipping was fast, super cute packaging and I was pleasantly surprised to find a free gift goody bag inside. Extremely satisfied with my purchase and would definitely buy from this seller again!
Thank you so much Jennifer!
My items was new, in the package and arrived within just a few days! The process was so quick and easy, I can't wait to purchase from the website again!
Thank you Nicole!
I was so excited when I found the Ju-Ju-Be Wild Kat Be Set on Supermom. The website was easy to navigate and shipping was fast. Loved the little extras I received and the packaging was very well done. Definitely recommend shopping Ju-Ju-Be here!
Thank you for your review Laura!
Fast shipping. Great & adorable packaging. Wonderful service. Would shop again. Thank you!
Thank you Ashlee!
Thank you!
I wanted to change my order so I messaged. They were able to get it all fixed and shipped very quickly. It was packed SO cute and a little kid signed off on the packing. Way too cute!
Thank you so much for your review Jessica! My son loved pulling & packing your order!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much Naje!