SuperMom Headquarters
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SuperMom Headquarters Reviews 114

5.0

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SuperMom Headquarters Reviews Summary

SuperMom Headquarters enjoys a strong reputation for exceptional customer service and thoughtful packaging, which consistently delights customers. Reviewers frequently praise the quick shipping, high-quality products, and personalized touches, such as surprise gifts and warm communication from the owner, Jasmine. While there are occasional mentions of shipping delays due to external factors, overall customer satisfaction remains high, with many expressing a desire to support this small business. The company’s commitment to detail and customer care fosters loyalty, positioning it as a beloved choice among shoppers seeking unique products and a personal touch.

This summary is generated by AI, based on text from customer reviews

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Guam
1 review
1 helpful vote
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Wish I could buy everything!
September 18, 2024
Updated review

SuperMom Headquarters has ALWAYS shipped quickly, packaged items with love, thoughtfulness & surprises! I only wish I was able to help support the wholesome owner by purchasing so much more & frequently. I'd recommend this SuperMom owned business to anyone looking for the items stocked.

Date of experience: September 18, 2024
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Naje!


Can't wait to shop again
August 23, 2018
Previous review

Jasmine was great to work with. I had some trouble on my end, but she worked so patiently & thoroughly. Shipping was quick & items packaged well!

Date of experience: August 23, 2018
California
1 review
0 helpful votes
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I ordered a Jujube Bestie in a discontinued print. The price was lower than retail and though the delivery was a day late (due to USPS), I'm still happy with my purchase and service. The packaging was very personable and warm. I received the product along with a couple stickers and candy. Thank you Jasmine! I will def be ordering more from your site.

Date of experience: May 16, 2024
France
1 review
0 helpful votes
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Awesome people, awesome products!
April 28, 2024

It's not every day you have personal messages or little gifts when you shop, it's also pretty rare to have a real person answering your questions with care and kindness. I wish that shop would stick around much longer, as they also have a clever inventory, that seems to be built from real experiences :) Best of luck to the owner with her new projects, you are really awesome!

Date of experience: April 28, 2024
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Aude!

Hawaii
1 review
0 helpful votes
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Fantastic
December 2, 2023

I bought several toys here for the holidays. They arrived ahead of schedule and in great condition. Best of all they were all on Black Friday discount and I saved a ton of money. I also received a cute sticker pack and thank you card from the owner. It's so nice to feel appreciated! I highly recommend shopping here.

Date of experience: December 2, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Zee!

South Carolina
1 review
0 helpful votes
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Astounsing
November 26, 2023

Item was exactly as described, fast shopping as well

Date of experience: November 26, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Victoria!

Wisconsin
1 review
0 helpful votes
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Loved it!
October 8, 2023

I absolutely was impressed! The prices were incredible and their packaging was super cute!

Date of experience: October 8, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Courtney!

California
1 review
0 helpful votes
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Supermom
August 27, 2023

Items came super fast and packaged really well! Owner was friendly and responsive.

Date of experience: August 27, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you Stephanie!

Colorado
1 review
0 helpful votes
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Items arrived safely, in perfect condition wrapped in eco friendly packaging. Each item was in pristine condition exactly if not better than the photos used for listing. All print placements on my jujube bags were spot on. The book I ordered for my toddler came great as well. Brand new, no worn marks and the illustrations are vivid with no bleeding or scratches. There was even a small gift added in that's perfect for him. Soo thoughtful and well managed. Thank you again!

Date of experience: August 24, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Casey!

Wisconsin
1 review
1 helpful vote
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Disinfectant holder to clip on purse
August 16, 2023

Nice holder, but it adds weight to an already heavy purse

Date of experience: August 16, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you for your review Jean. I apologize that you weren't completely satisfied with your purchase.

Guam
1 review
0 helpful votes
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Love supporting small businesses
July 28, 2023

Had a great experience buying from SuperMom H. I was shocked that they do ship to Guam with a very reasonable shipping fee. Some big companies charge a big amount of shipping because they consider Guam as international even though it's a US territory. It made me so happy that I didn't need to pay an arm for shipping. My order was shipped immediately and reached me in a few days. What an amazing experience. Will definitely be buying again

Date of experience: July 28, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Jessica!

Kentucky
1 review
0 helpful votes
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Love this shop!
May 31, 2023

Supermom Headquarters is the one of the best small businesses out there! Jasmine is amazing! Selection is great, shipping speed is wonderful, and communication is on point! She really cares about her customers. You can tell by her adorable packaging! Thank you so much for everything that you do! I will definitely be shopping here again!

Date of experience: May 31, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you Mischelle!

Florida
1 review
0 helpful votes
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I located 2 items I wanted that I couldn't find anywhere else online and when they arrived I could not believe how the business had taken the time to wrap each item so thoughtfully and include every gifts! I try to shop small as much as I can because the large corporations toss your items in a huge box without any regard to the damage or attention to the customer. Will definitely buy from this company again! Love love love finding small shops to support that appreciate my business!

Date of experience: May 20, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Hannah!

California
1 review
0 helpful votes
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Great shop!
April 18, 2023

Great shop - fast shipping! Amazing packaging. Will purchase again!

Date of experience: April 18, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thanks Kim!

Texas
1 review
0 helpful votes
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Excelent
March 4, 2023

Thank you for so many attentions, it is a great detail of yours to send us in this beautiful way. You send with much love. You have gained a new client. Also sends super fast.

Date of experience: March 4, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you Isabel!

California
1 review
0 helpful votes
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Great Value, Fast Shipping
February 21, 2023

I was so happy to find the rare Jujube Fuel Cell Tokidoki/Hello Kitty bottle cooler in stock and on sale! Shipping was fast, super cute packaging and I was pleasantly surprised to find a free gift goody bag inside. Extremely satisfied with my purchase and would definitely buy from this seller again!

Date of experience: February 21, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much Jennifer!

Florida
2 reviews
0 helpful votes
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Quick and easy
January 27, 2023

My items was new, in the package and arrived within just a few days! The process was so quick and easy, I can't wait to purchase from the website again!

Date of experience: January 27, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you Nicole!

New Jersey
1 review
0 helpful votes
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Amazing Value
January 10, 2023

I was so excited when I found the Ju-Ju-Be Wild Kat Be Set on Supermom. The website was easy to navigate and shipping was fast. Loved the little extras I received and the packaging was very well done. Definitely recommend shopping Ju-Ju-Be here!

Date of experience: January 10, 2023
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you for your review Laura!

North Carolina
1 review
0 helpful votes
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Wonderful small business.
December 14, 2022

Fast shipping. Great & adorable packaging. Wonderful service. Would shop again. Thank you!

Date of experience: December 14, 2022
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you Ashlee!

Connecticut
1 review
0 helpful votes
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Fast, great service
December 5, 2022

Thank you for making holiday gifting so easy. Super fast.

Date of experience: December 5, 2022
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you!

Michigan
2 reviews
0 helpful votes
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Very responsive. Fast shipping
October 12, 2022

I wanted to change my order so I messaged. They were able to get it all fixed and shipped very quickly. It was packed SO cute and a little kid signed off on the packing. Way too cute!

Date of experience: October 12, 2022
Rach B. — SuperMom Headquarters Rep
over a year old

Thank you so much for your review Jessica! My son loved pulling & packing your order!