SuperMom Headquarters
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SuperMom Headquarters Reviews 114

5.0

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SuperMom Headquarters Reviews Summary

SuperMom Headquarters enjoys a strong reputation for exceptional customer service and thoughtful packaging, which consistently delights customers. Reviewers frequently praise the quick shipping, high-quality products, and personalized touches, such as surprise gifts and warm communication from the owner, Jasmine. While there are occasional mentions of shipping delays due to external factors, overall customer satisfaction remains high, with many expressing a desire to support this small business. The company’s commitment to detail and customer care fosters loyalty, positioning it as a beloved choice among shoppers seeking unique products and a personal touch.

This summary is generated by AI, based on text from customer reviews

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New Jersey
1 review
0 helpful votes
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Great
January 27, 2021

Great customer service. Continued customer happy every time.

Date of experience: January 27, 2021
Rach B. SuperMom Headquarters Rep
over a year old

Thank you Shelby!

Virginia
1 review
0 helpful votes
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Above and beyond
January 27, 2021

Always a great experience! From extremely fast customer service to going beyond my expectations to make sure you are satisfied with the products you ordered. Jasmine is awesome!

Date of experience: January 27, 2021
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Katie!

New Jersey
1 review
0 helpful votes
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Great smaller retailer with eco-friendly products. Small business went out of her way to assure my order arrived on time for the holidays and each product was individually wrapped with care. The box it came in was perfect for the contents and unlike most retailers nowadays, she went out of her way to personalize the outside of the box with inspirational stickers which made opening the box even that more exciting! Definitely one of a kind service and a wonderful experience. Love the assortment of products and I look forward to browsing the various products when I have more leisure.

Date of experience: December 20, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thanks so much Kim! I’m so glad your package arrived in time!

Nevada
1 review
0 helpful votes
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One stop shop!
December 13, 2020

Didn't expect to come across so many ideal items for my family's needs and so glad I did! I enjoyed my online shopping experience, unique and hard to find items were all here! Excellent communication with exceptional customer service. Thank you!

Date of experience: December 13, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Shala!

California
1 review
0 helpful votes
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Fantastic Customer service
December 8, 2020

Supermom HQ and Jasmine are phenomenal! Jasmine is very quick to respond to emails about orders and always provides excellent help when having trouble on the site. I continue to order from her because of her great customer service and great selection l.

Date of experience: December 8, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you for your review Christina!

Texas
1 review
0 helpful votes
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So personal
December 7, 2020

Everything shipped fast and they were really personal. I will be ordering again.

Date of experience: December 7, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you Jessamy!

Florida
1 review
0 helpful votes
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Wonderful experience
November 17, 2020

Fast shipping quality product! I would do business with them again!

Date of experience: November 17, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much for your review Mary!

Illinois
1 review
0 helpful votes
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Great store
November 8, 2020

Thank you so much I loved the keychain charm. Always going the extra mile for your customers.

Date of experience: November 8, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Liset!

Virginia
1 review
0 helpful votes
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Wonderful site
October 30, 2020

Great to work with! Very quick delivery and a surprise goodie bag came with the order. Love the Mouse Pouch!

Date of experience: October 30, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Margaret!

New Mexico
1 review
0 helpful votes
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Excellent
October 9, 2020

I had an excellent experience with this shop. The seller was amazing I was able to revive my order well before they due date and everything was package so nicely. I highly recommend this shop.

Date of experience: October 9, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you Maria!

Wisconsin
1 review
0 helpful votes
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Super AWESOME!
October 2, 2020

Shipping was super fast! The bag came quick, such good quality, was packaged nice! Loved the little goodie bag included as well! Will definitely order again!

Date of experience: October 2, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much for your review Chelsey!

California
1 review
0 helpful votes
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Love SuperMom headquarters
September 4, 2020

Just love how fast and great SuperMom headquarters was! I got my order so fast and it included a small gift for me to enjoy! Thank you so much!

Date of experience: September 4, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you Jenny!

Indiana
1 review
0 helpful votes
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Excellent Customer service
September 2, 2020

Transaction was easy and smooth. Seller is a pleasure to work with.

Date of experience: September 2, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much for your review!

Michigan
1 review
0 helpful votes
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Amazing
August 13, 2020

Customer service is absolutely great. My product was correct and and came in this cute shipment package. Everything from ordering to getting my order amazing and they ship everything so fast

Date of experience: August 13, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Ashley!

Florida
2 reviews
0 helpful votes
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First time shopper
August 12, 2020

After searching high and low, found just what I needed. Price was right and shipping was very prompt. Very satisfied and will keep SuperMom as my first option when shopping!

Date of experience: August 12, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Patricia!

Florida
1 review
1 helpful vote
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Quick service and processing
August 4, 2020

They filled my order immediately and shipped it quickly

Date of experience: August 4, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you for your review Shannen!

Massachusetts
1 review
0 helpful votes
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What amazing customer service!
August 3, 2020

First time buying from this site and what a lovely experience. I preordered a Jujube bag and not only was it shipped extremely quickly but I was promptly notified with tracking number and delivery updates. When I received it was beautifully packed through and through, there was even stickers which my daughter loved. I will be ordering through them again.

Date of experience: August 3, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much for your review Jacqueline! I’m so glad you loved your order!

Florida
1 review
0 helpful votes
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Best price I could find for the item, fast shipping, easy tracking and they even sent a cute gift for my kids. Rated excellent.

Date of experience: July 27, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much for your review Mary!

Texas
1 review
0 helpful votes
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Jasmine is always willing to answer any of my questions and gets back to me ASAP. SuperMom Headquarters has quickly become one of my favorite small shops.

Date of experience: July 26, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you Angeli!

California
1 review
0 helpful votes
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Fast shipping
July 18, 2020

Repeat customer. Love the fast shipping and the detailed packaging. My kids love the little extras.

Date of experience: July 18, 2020
Rach B. SuperMom Headquarters Rep
over a year old

Thank you so much Eedor!