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From the business
TextNow is on a mission to make phone service free, easy, and accessible to all by providing users with a free phone number, and unlimited calling and texting on the nation’s largest 5G network in the US and on WiFi. Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally. Our phone service helps more than 8 million people connect freely every month. For more information visit
https://www.textnow.com/
TextNow Reviews Summary
TextNow has a rating of 4.2 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service, sim card and long time. TextNow ranks 7th among Mobile Applications sites.
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I am having trouble getting my txt now notifications an my phone doesn't ring. I went into the settings and made sure all notifications were on but it still doesn't alert me.
Hey Virginia, thanks for your review! So sorry to hear that you're having issues using your TextNow app. I've sent a PM to assist further!
It works well on internet and helps me stay in touch with my family, friends and office colleagues
Words get missed in audio calls. But texting is flawless. Need to use speaker phone if the room isn't deadly quiet. Works for wifi-only devices.
Talking with my free textnow is easy to use and always has clarity over the phone call.
The best way to get talk and text without having to incur the costs of plans charged by the major carriers.
Was locked out without any proper explanation My account was shut down for no reason
Hey Diane, thanks for your review! So sorry to hear that you're having issues logging in. I've sent a PM to assist further!
I love this app I'm very pleased I think it's the best freel call an text there is thank you so much
Very exciting and interesting experience to keep contact with people when you tripping outside your homeland
It's nice to not have to pay for phone service. I keep it even if I have an actual number as a backup just in case.
So far all good except for one of my accounts being disabled for only god knows why... especially when I just used it 2 days ago
Locked my account and number that I was using for years important info with doctors lawyers etc attached to that number now boom gone with no reply back from review board wow thanks TEXTNOW
Hey there, thanks for your review! So sorry to hear that you're unable to access your account. I've sent a PM to assist further!
I've deleted the app from all my devices and removed it from my business listings. The complete lack of customer support is beyond unacceptable. I'll be warning others—loudly—that this company is a total failure when it comes to serving its users. At this point, it genuinely feels like TextNow is sabotaging small businesses. Prove me wrong.
Hey Ashley, thanks for your review! So sorry to hear that you're unable to access your account. I've sent a PM to assist further!
Works every time clear voice, have service everywhere I have tried
When my phone is off due to nonpayment, this app has been a life saver in keeping me connected w my contacts & others whom I normally would have missed connecting with until phone bill is paid. My reserve is mainly due to having to pay for verification codes now.
I've had mostly pleasant experiences. I've gotten a few spam calls and some death threats, but they're all just fishing scams. Those luckily have been few and far between.
Marvelous! Simply Marvelous! OutStandinG! SplenDiD. Ok!
Satisfied. Haven't had any bad experience. Had it before and glad I got it again
I love all it allows from texting, calls and sending pictures for the memes
Absolutely great 👍 I have never had to pay for my text now account. It's absolutely perfect. I have had the same phone number for quit so e time now. The reception is also great. Never have problems with incoming outgoing calls.or text messages. I highly recommend this app to anyone
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Wesley, thanks for your review! So sorry to hear that you're having issues using your TextNow app. I've sent a PM to assist further!