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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Even though it will cost me a little more than the big local retailer that will install for free, I am willing to absorb it because I so appreciate all the reviews and testing that Tire Rack does, which allows me to make a truly informed decision about which tires to buy for my car and driving style.
Ive been buying from Tire Rack for over 20 years. Last set I bought from a local shop, and I'm back with Tire Rack. Always happy with the prices and research info
I've always ordered from TireRack because their prices are the lowest online and have free shipping that is usually next day.
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Wasn't a fan of the sales person working the counter, was giving me issues with mounting my wheels on my rims. TG for the workers that installed them that took the time to show him it would work.
The tires I purchased was rated for 45,000 miles, but lasted about 8,000 miles; I had an independent tire shop installed my tires, since I cannot proof mileage at installation, tire rack refused any prorating of warranty!
Hi Kin, thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must have been and a member of our team will be reaching out.
I had a positive buying experience. The website provides detailed product information, allowing for easy comparison and informed decision-making. I found that my specific staggered tire setup was not readily available.Tire Rack offered a couple of suitable options, and I selected one based on my budget. I'm now awaiting its long-term performance. I plan to add a follow-up review after approximately three to four months of use.
I like the details of the product they have. They enable customers to research and make informed decisions.
My last order was for tires for my 1973 Formula 455 Firebird. A rep called to verify the size I ordered (275/40ZR 17) because they were never available for any car as an OE tire in the "70s. I appreciated the confirmation call.
Brax at Tire Rack was amazing when I called to ask about a specific run flat tire. He sent the exact link I needed within seconds of talking to him.
I like the option to compare and categorize into areas of interest (all-weather, snow rated, etc.). Was able to compare across multiple types and brands with ease.
Grown to trust their reviews and recommendations. This makes tire reviews and purchasing options much easier. With the selectable categories I can even tailor my search to suit the season and my personal needs.
Always fast and easy to order tires. You can be confident you are getting a quality tire with the large of amount of customer feedback.
I could not understand the rep. I asked for another rep, but she hung up on me. Also, she kept asking for a "policy number", of which I had no idea what that was. Upon calling again and getting someone I could understand, I found out that this is the Road Hazard ID number. That is what the reps should ask for.
I have been using Tire Rack for years. The tires are always shipped and received very quickly. I haven't bought tires in-store for years, this company has spoiled me. Buy through Ibotta or Paypal for even more discounts.
I've been using Tire Rack for more than 30 years, and I always recommend them to anyone who ask me about getting tires. I have purchased tires for everything from Hondas to Porsches, and Tire Rack has always had a what I needed. Great selection and service.
Just great. Although Tire Rack's recommended installer tried to sell me all sorts of unneeded add-on services - including telling me my timing belt was fraying, when I had just had it replaced the day before at the dealership.
Tire Rack allows me to research my tires and wheels, comparing different models. The process are never beat and they deliver to my home or to installing businesses.
Always perfect, always helpful, easy to make decisions and compare models.
I have used the TireRack site before to research tires but had never purchased any. My main concern was not price, but where to get them installed? This time I researched tires a recommended installer was provided. After I called the installer to verify that they would handle TireRack purchased tires, I went ahead and purchased 4 tires. I am completely satisfied with both TireRack and the installer!
A great resource for tires and recommendations.
It was easy to pick out wheels and tires. There is a good selection! The tires were mounted prior to shipping and the arrived very quickly.
Have bought tires for my truck, my many cars including snow tire and wheel packages. Always correct and quickly shipped! Highly recommend Tire rack!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
We take feedback like this seriously because we want every Tire Rack experience to be a positive one and a member of our team will be reaching out.