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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,191
value
28,084
shipping
28,048
quality
28,608
This company responds to reviews on average within 1 day

Instant Feedback

518,030 reviews

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Pennsylvania
1 review
0 helpful votes
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Continuous customer
December 30, 2025

Tire rack always gives me the best deal and I saved by picking up because I'm local. They even advise you if the tire has a older production date!

Date of experience: December 21, 2025
Alabama
1 review
0 helpful votes
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Great Service. Timely Delivery.
December 30, 2025

Shopped other tire websites that wind up slapped additional cost upon checkout. Tire Rack provides the customer with what the customer pays for.

Date of experience: December 20, 2025
California
1 review
0 helpful votes
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Always an Efficient Exchange
December 30, 2025

Repeated satisfied experiences. Always quick delivery. Accurate comparable data and plenty of choices for whatever season or vehicle I am spending money on this time.

Date of experience: December 20, 2025
Hawaii
1 review
0 helpful votes
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Tires arrives quickly and were the right size gor my car
December 30, 2025
Updated review

Ordering from tire rack was quick and easy and good year tire service was quick and hard friendly staff and customer service.

Date of experience: December 17, 2025

Easy layout and ordering
December 21, 2025
Previous review

Easy layout and ordering.

Date of experience: December 11, 2025
Georgia
1 review
0 helpful votes
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Love buying tiers from Tire Rack!
December 30, 2025

Been buying tires from these guys for many years now. Love the mobile installation option too. They receive the tires, so no need to have them come to the house (or my daughter's apartment in this case). Then the tech comes to you. No waiting i a busy shop. They do a great job. Balance and install and then they take the old tires and go. Super smooth and no hassles. Worth every penny.

Date of experience: December 20, 2025
Texas
1 review
0 helpful votes
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Great company
December 30, 2025

Nothing but ease, quick, and quality. Helps when you move every 3-4 years, shipping is always on time as described. Highly recommended to anyone.

Date of experience: December 20, 2025
Oregon
1 review
0 helpful votes
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Great Support
December 30, 2025

TireRack's warranty process is SO easy and their live support agents are very fast to respond. I won't buy tires anywhere else.

Date of experience: December 20, 2025
Indiana
1 review
0 helpful votes
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Issues ordering single tire
December 30, 2025

Had issues ordering only one tire online (site wouldn't let me purchase only one), ended up having to call in and they were able to put it through. Entire rest of the process was easy, and I saved ~$100 from ordering the same tire at the local shop

Date of experience: September 24, 2025
Washington
1 review
0 helpful votes
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Tire Rack is okay
December 30, 2025

This biz is pretty good at providing tire info to aid in selection, but there are better websites available for this. It's nice that shipping is included in the price just like many other sources.

Date of experience: December 20, 2025
Wisconsin
1 review
0 helpful votes
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Tire warranty
December 30, 2025

When ordering a replacement tire directly from tirerack but no discount can be applied... now I have the receipt, I give it back to tirerack so they send the check 2 seconds after I buy the tire... make it make sense. My call was yesterday but I made the purchase today.

Date of experience: December 19, 2025
Elise B. — TireRack Rep
15 hours ago

Hi Darlene, thanks for reaching out. We’re sorry to hear about the damage to your tire. We want to make your road hazard claim as smooth as possible and will get this reviewed.

Louisiana
1 review
0 helpful votes
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Took to long to give free shipping
December 30, 2025

I've been ordering tires from here a long time but stopped after sales person was rude about free shipping like everyone else does.

Date of experience: July 1, 2023
Elise B. — TireRack Rep
15 hours ago

Hello Benjamin, we're sorry to hear that your experience could have been better. We'd like to see how we can improve your experience and a member of our team will be reaching out.

Washington
1 review
0 helpful votes
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Always fast, simple, and easy
December 30, 2025

Always lots of options to choose from. Tires always ship way faster than what seems reasonable. Prices are good. Tons of data to help you decide.

Date of experience: December 20, 2025
Alabama
1 review
0 helpful votes
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The last set I purchased were for my daily driver. I hit a pothole and blew a tire about 1 year after the initial purchase. I was kinda in a pinch financially, because of a family crisis. I went online to purchase a replacement and was reminded that I would be refunded my cash after I purchased another tire. I took a photo of the damaged tire and uploaded it. Purchased the same tire from Tire Rack and got a refund check send to me within days. WIN, WIN!

Date of experience: July 20, 2023
North Carolina
1 review
0 helpful votes
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Great place to buy tires!
December 30, 2025

I've bought tires from these guys for going on 2 years now and all good experiences. Quick, easy, and accurate! I recommend Tire Rack to everyone!

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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Been fine for every other vehicle I've ever owned but my Mercedes has had nothing but problems with the tires I've gotten for it and they are now just over a year old. And I've had a second blow out now on a different corner.

Date of experience: December 20, 2025
Elise B. — TireRack Rep
16 hours ago

We would be more than happy to investigate the situation Darrius and see what we can do to help. A member of our team will be reaching out.

New Jersey
1 review
0 helpful votes
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My wife took her 2021 Camaro to Firestone for an oil change and they told her she needs new front tires. When they gave her a quote, it was for a poorer performing and rated Firestone tire and it was only $100 less than a full set of 4 from TireRack with delivery and installation. I've purchased at least a half dozen sets from TR and always am happy with my purchase.

Date of experience: December 20, 2025
Virginia
1 review
0 helpful votes
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I ordered 4 new wheels and tires with end caps for the wheels. Order came, waited 4 or 5 days and then went to put the tires on. The end caps where not sent. I reached out your customer service said they had to ship them separate but they never notified me. I ended up having to take the wheels off once the end caps arrived and they shipped the wrong size end caps, 15" instead of 16". I had to reach out about that as well.

Date of experience: October 20, 2025
Pennsylvania
1 review
0 helpful votes
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Asked for the same information twice
December 30, 2025

Site was easier to order. Probably going to look at a local company for help ordering from now on. I own a small repair business.

Date of experience: December 20, 2025
Elise B. — TireRack Rep
21 hours ago

We appreciate your feedback — Thank you for choosing Tire Rack!

California
1 review
0 helpful votes
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Simple and quick.
December 29, 2025

I ordered a tire to be delivered and installed by one their approved shops. The day it was delivered I called the shop to make an appointment and the next day i showed up and was in and out in about 20 minutes.

Date of experience: December 19, 2025
California
1 review
0 helpful votes
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You delivered when I was in NEED!
December 29, 2025

I had purchased incorrect tires at a different retailer. Pressed for time, I placed an order back in '22 and recall them arriving in 2 days just in time for an upcoming road trip.

Date of experience: December 15, 2022