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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I order complete package and when it's a complete package, it should be a complete package. I would never order tires without the sensors so my light stays on all the time that makes no sense but apparently there was an extra click or box check that I failed to see so my tires come without sensors I had to turn around and order them Plus, I'm getting charged here to install them. The fix was fairly easy but needless hassle added to the process.
I can't remember exactly, but when I call and speak to you all, it doesn't feel like I'm talking to a massive online retailer. It's a really personalized experience and every rep has known the finer details about the products I'm interested in.
It was easy to navigate the site and find the right product. Delivery was on time, and communication from Tire Rack was excellent. I was informed every step of the way. I also appreciated the option to have the tires delivered directly to a shop close to me for installation, which was very helpful. Loved my experience—thank you!
Tires being second most important element of driving experience (only to the loose nut behind the wheel...), so happy to get all the information from this site and have them delivered right to my house, usually very quickly.
My experience with the website; was very easy to find what I was looking for, but the rims and tires that I did want originally were either out of stock or did not have a complete set available. The tires, and rims that I did finally make a decision to order, were delivered on time, and look great. I have not had them mounted on my car yet, due to not being able to schedule a firm date to have a service center put them on and to register the new tpms in each tire to my car. So I can not say anything as to there performance on my car.
The vast variety of tires and rims available cant be beat. I have bought several sets of tires from TireRack and consistently this is the cheapest option, with the widest variety of selection.
Web site is outstanding. Very easy to follow prompts on website to research best tires for your vehicle. The information on each type of tire is thorough and honest. Prices are competitive and delivery is fast.
I bought some Goodyear Eagle tires last time I used Tire Rack and they gave me a better deal than I could find anywhere else. Had them shipped to a local installer and it was quick, easy and a good price and the tires drove and lasted like they were described. Very satisfied.
I placed 2 separate orders within a weeks time and again very easy to navigate and get them completed. Thank you for your service!
Tire warranty is/was a waste of time. The "FREE" coverage is a misnomer. I had used the coverage one time and it was nothing short of begging. I had attempted to use a second time, it was worse than the first time! I decided to purchase the same tire from another seller. Piss on your "FREE" road hazard coverage! Thank you
I ordered a new wheel for my car since the last one cracked going over a pothole and it came sooner then expected! Fast shipping and easy navigation around site.
Had the wheel I needed and sold individually instead of having to buy all four new wheels. Wish I bought from here originally but the price per wheel was more expensive then where I got them originally.
I don't know how many tires I've ordered from Tire Rack but it's a significant number. Everything is always as I've ordered. That's why I come back!
Bought rims for my 1980 VW pickup back in 2009. Was an easy to use website then, still is now. Thanks for not making it too complicated like most sites these days.
I have purchased many sets of weeks/tires and or replacement tires over the years and always liked the selection and service!
I purchased some new tires for my wife after seeing they were 1/3 of the normal price on here. They were shipped right to our tire place and all my wife had to do was go there at the date/time I picked out to have them put on. No surprises and everything was easy for her to understand.
The process was quick and easy. I got hung up on some details and Hunter came into the chat and helped me with my questions.
Purchased every tire and rim for the race trucks, and personal vehicles for the Family and each time they improve on what was already a great company and services, and we'll be back for more
I have purchased multiple tires and a few wheels from Tire Track over the past 20 years. The online research tools are excellent, and if you need additional information from a sale associate, they have always been very knowledgeable and helpful.
I purchased tires from tire rack before. They work great. They also ship the tires to any address you want them to go, including directly to a repair shop of your choice.
I love the fact that they test the tires. Makes all the difference.
I will never buy a tire without knowing the test results.
I drove a nail in a tire. Since its a new tire and can't be plugged. The road site insurance pays for a whole new tire.
Being able to get information about tire performance in snow and other conditions is so important.
Bought the same tire 3 times already, because it performs the best in snow and winter conditions. But can stay on the car all year long.
I had a single tire order to replace a spare (that was from 2006, ouch!). TireRack did a great job treating it with the same priority given to a $2000 set. Rudy from customer service even called because it was just slightly different from the 4 that were bought for our car. He cared! And then, he confirmed that our selection would be very appropriate for a spare tire. Amazing customer care!
Tire Rack runs the best business in their industry. Best prices, best customer service, fast, convenient. There just isn't anything that they could improve. I have ordered before, and will do so again as often as needed. I appreciate you, people of Tire Rack!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.
HI Michael, we’re sorry your road hazard claim didn’t go as expected And a member of our team will be reaching out directly to you.