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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,197
value
28,128
shipping
28,092
quality
28,652
This company responds to reviews on average within 1 day

Instant Feedback

518,541 reviews

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Ohio
1 review
0 helpful votes
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No tire sensors
January 5, 2026

I order complete package and when it's a complete package, it should be a complete package. I would never order tires without the sensors so my light stays on all the time that makes no sense but apparently there was an extra click or box check that I failed to see so my tires come without sensors I had to turn around and order them Plus, I'm getting charged here to install them. The fix was fairly easy but needless hassle added to the process.

Date of experience: December 26, 2025
Connecticut
1 review
0 helpful votes
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I can't remember exactly, but when I call and speak to you all, it doesn't feel like I'm talking to a massive online retailer. It's a really personalized experience and every rep has known the finer details about the products I'm interested in.

Date of experience: June 10, 2019
Colorado
1 review
0 helpful votes
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Winter tires
January 5, 2026
Updated review

It was easy to navigate the site and find the right product. Delivery was on time, and communication from Tire Rack was excellent. I was informed every step of the way. I also appreciated the option to have the tires delivered directly to a shop close to me for installation, which was very helpful. Loved my experience—thank you!

Date of experience: December 26, 2025

It was great!
December 27, 2025
Previous review

It was great! Easy and fast

Date of experience: December 17, 2025
Minnesota
1 review
0 helpful votes
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Always an upgrade
January 5, 2026

Tires being second most important element of driving experience (only to the loose nut behind the wheel...), so happy to get all the information from this site and have them delivered right to my house, usually very quickly.

Date of experience: December 26, 2026
Florida
1 review
0 helpful votes
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GREAT
January 5, 2026

Great Website makes everything so easy.
Various Brands to choose from.
Expert Advice to differentiate different types of tires.

Date of experience: December 26, 2025
New York
1 review
0 helpful votes
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Excellent website, and company to order from.
January 5, 2026
Updated review

My experience with the website; was very easy to find what I was looking for, but the rims and tires that I did want originally were either out of stock or did not have a complete set available. The tires, and rims that I did finally make a decision to order, were delivered on time, and look great. I have not had them mounted on my car yet, due to not being able to schedule a firm date to have a service center put them on and to register the new tpms in each tire to my car. So I can not say anything as to there performance on my car.

Date of experience: December 26, 2025

We'll see what happens
December 29, 2025
Previous review

We'll see what happens

Date of experience: December 19, 2025
North Carolina
1 review
0 helpful votes
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Loyal customer
January 5, 2026

The vast variety of tires and rims available cant be beat. I have bought several sets of tires from TireRack and consistently this is the cheapest option, with the widest variety of selection.

Date of experience: December 26, 2025
Pennsylvania
1 review
0 helpful votes
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Great
January 5, 2026

Web site is outstanding. Very easy to follow prompts on website to research best tires for your vehicle. The information on each type of tire is thorough and honest. Prices are competitive and delivery is fast.

Date of experience: December 26, 2025
California
1 review
0 helpful votes
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Easy and affordable
January 5, 2026

I bought some Goodyear Eagle tires last time I used Tire Rack and they gave me a better deal than I could find anywhere else. Had them shipped to a local installer and it was quick, easy and a good price and the tires drove and lasted like they were described. Very satisfied.

Date of experience: April 26, 2015
Texas
1 review
0 helpful votes
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I placed 2 separate orders within a weeks time and again very easy to navigate and get them completed. Thank you for your service!

Date of experience: December 23, 2025
Florida
1 review
0 helpful votes
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Tire warranty
January 5, 2026

Tire warranty is/was a waste of time. The "FREE" coverage is a misnomer. I had used the coverage one time and it was nothing short of begging. I had attempted to use a second time, it was worse than the first time! I decided to purchase the same tire from another seller. Piss on your "FREE" road hazard coverage! Thank you

Date of experience: June 15, 2018
Elise B. — TireRack Rep
7 hours ago

HI Michael, we’re sorry your road hazard claim didn’t go as expected And a member of our team will be reaching out directly to you.

Pennsylvania
1 review
0 helpful votes
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New Wheel
January 4, 2026
Updated review

I ordered a new wheel for my car since the last one cracked going over a pothole and it came sooner then expected! Fast shipping and easy navigation around site.

Date of experience: November 11, 2025

Had the wheel I needed and sold individually instead...
December 22, 2025
Previous review

Had the wheel I needed and sold individually instead of having to buy all four new wheels. Wish I bought from here originally but the price per wheel was more expensive then where I got them originally.

Date of experience: December 12, 2025
Texas
1 review
0 helpful votes
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ALWAAYS the right stuff
January 4, 2026

I don't know how many tires I've ordered from Tire Rack but it's a significant number. Everything is always as I've ordered. That's why I come back!

Date of experience: December 25, 2025
Vermont
1 review
0 helpful votes
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Easy shopping experience
January 4, 2026

Bought rims for my 1980 VW pickup back in 2009. Was an easy to use website then, still is now. Thanks for not making it too complicated like most sites these days.

Date of experience: March 10, 2009
Massachusetts
2 reviews
0 helpful votes
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Great selection and fast shipping
January 4, 2026

I have purchased many sets of weeks/tires and or replacement tires over the years and always liked the selection and service!

Date of experience: September 6, 2024
Wisconsin
1 review
0 helpful votes
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Very easy to use with a great selection of products.
January 4, 2026
Updated review

I purchased some new tires for my wife after seeing they were 1/3 of the normal price on here. They were shipped right to our tire place and all my wife had to do was go there at the date/time I picked out to have them put on. No surprises and everything was easy for her to understand.

Date of experience: November 17, 2025

The process was quick and easy
December 4, 2025
Previous review

The process was quick and easy. I got hung up on some details and Hunter came into the chat and helped me with my questions.

Date of experience: November 24, 2025
Louisiana
1 review
0 helpful votes
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Progress
January 4, 2026

Purchased every tire and rim for the race trucks, and personal vehicles for the Family and each time they improve on what was already a great company and services, and we'll be back for more

Date of experience: January 12, 2026
New York
1 review
0 helpful votes
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Excellent Research Tools!
January 4, 2026

I have purchased multiple tires and a few wheels from Tire Track over the past 20 years. The online research tools are excellent, and if you need additional information from a sale associate, they have always been very knowledgeable and helpful.

Date of experience: December 25, 2025
Pennsylvania
1 review
0 helpful votes
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Excellent service
January 4, 2026
Updated review

I purchased tires from tire rack before. They work great. They also ship the tires to any address you want them to go, including directly to a repair shop of your choice.
I love the fact that they test the tires. Makes all the difference.
I will never buy a tire without knowing the test results.
I drove a nail in a tire. Since its a new tire and can't be plugged. The road site insurance pays for a whole new tire.

Date of experience: December 24, 2025

Tire test
July 23, 2025
Previous review

Being able to get information about tire performance in snow and other conditions is so important.
Bought the same tire 3 times already, because it performs the best in snow and winter conditions. But can stay on the car all year long.

Date of experience: July 13, 2025
Illinois
1 review
0 helpful votes
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Thank you!
January 3, 2026
Updated review

I had a single tire order to replace a spare (that was from 2006, ouch!). TireRack did a great job treating it with the same priority given to a $2000 set. Rudy from customer service even called because it was just slightly different from the 4 that were bought for our car. He cared! And then, he confirmed that our selection would be very appropriate for a spare tire. Amazing customer care!

Date of experience: December 5, 2025

Thank you!
November 19, 2025
Previous review

Tire Rack runs the best business in their industry. Best prices, best customer service, fast, convenient. There just isn't anything that they could improve. I have ordered before, and will do so again as often as needed. I appreciate you, people of Tire Rack!

Date of experience: November 9, 2025