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Tuckernuck Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and style of its clothing, often describing items as well-designed and flattering. However, significant concerns have been raised regarding customer service, particularly in relation to delays in processing returns and refunds, as well as difficulties in reaching support. Customers have expressed frustration over inconsistent sizing and the lack of timely communication from the company. While some shoppers appreciate the product offerings and reasonable prices, the overall sentiment suggests that improvements in customer service are crucial for enhancing customer satisfaction and loyalty.
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If you grew up on Nantucket there's only so many Nantucket Reds® you can own! Then voila I discovered Tuckernuck. I am a dresses woman and I have never gotten so many compliments from men and women on my attire - in my entire life! I have given out your name/ URL to 10 different women! So if sales are up in Philadelphia, it's because of me!
Everything I order from Tuckernuck arrives in a timely fashion and is high quality. The clothing is classic and unique. I always receive compliments when I wear their clothes and accessories.
Ordered size small dress but it didn't fit so I returned it. Reordered different size but couldn't get 10% off. Not a big deal but still disappointed!
I recently purchased the patchwork stripe hayes shirt dress which I love but the size Medium I ordered ended up being a little snug in my arms and chest. I ended up returning and reordering the size L. The process of returning was so easy and simple. I received the size L and it fits perfect!
I was given a gift card to Tuckernuck and was happily surprised to go online to see the different lines along with the Tuckernuck line of items I would like to try. I ordered a pink, off-the-shoulder, 3/4 length sleeve top in a medium and not only did it arrive very prompt but the fit was exactly what I needed. Will be ordering from Tuckernuck more in the future.
Fast shipping. Easy returns. Great customer service.
My experience has been excellent. I am 5.5" 192lbs and the xxl fits perfect. And the bonus is my husband likes everything I have bought!
The top I purchased is really darling. I think the material, though is a little cheap and I think they could have done something a little more clever with the elastic in the back. It was a missed opportunity to make it really special instead of one solid piece of elastic. Overall though, it's a really pretty top and I've gotten compliments on it. I bought a medium and it fits but I would have been more comfortable with a large but it was out of stock. Also, it came in the exact time expected. I like that! Thank you for asking my opinion.
Emailed customer service after explaining my particular size questions. Received a fairly quick response. Sent another email with more specific questions and to date no answer. Returned my original order and reordered on my own without reply or answer to my second email. The second order has been delivered and will work. Still waiting on my original order/return to be processed. Realize this takes time, but your company quickly sent and charged the new order before return / credit of the original order. Hummmmm? Just waiting for that to be expedited and will absolutely NEVER shop with this company again. Disappointed as your website came highly recommend. Lots of other online shopping options.
Enjoy wearing my classic items from TN…plus current pieces which are never TOO "trendy". Perfect mix of classic and now!
I was looking for a few fun, flirty, preppy dresses that could go from errands to beach to cocktails! So many options - ordering was easy and standard shipping arrived within 5 days! Will order again!
Love the new dresses I purchased from Tuckernuck! Good quality, feminine, timely shipping and easy returns.
I've always had great customer service at Tuckernuck! I've had a few issues with my mail delivery and they have always made it right!
Love the dresses I ordered! Shipping was fast and customer service was great!
The dress is adorable, I ordered a size M and fits true to size & because it's lined it is not see through, so it can be worn as a dress. I live in Miami so it's perfect for our climate.
I ordered a beautiful dress. It was excellent quality; however, it was not a good match for my body type. Easy return! I'm looking to try a different style dress soon.
I love the selection of dresses - everything from fun and daytime casual to elegant summer evening. Site was very easy to use and shipping time was reasonable. I did need to return one of the dresses because it didn't fit. Return and refund was quick and easy.
Shopping experience was great! Love the quality of the dresses. Will definitely be shopping again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members