Vacations Made EasyReviews 1,377

Purchased 2 tickets to the Sounds of Motown for 116.00. When we got to the show and exchanged our vouchers for tickets, the price on each ticket was 25.00. So I paid Vacationsmadeeasy 116.00 for 2 tickets which should have cost me 50.00. Total rip-off.

They have a no refund policy, what they fail to understand is policy is not law. Out of 558.00 I only received 362.00 back and needed a lawyer to get the rest. I am posting this review on Facebook and anywhere else I follow to maybe help someone else to avoid a problem. STAY AWAY FROM THEM

We purchased a Clearwater Beach dolphin cruise online for two people. We were charged $105.00
For the two tickets. When we went the day of the cruise tickets were $26.99 and this was the normal price. We called called Vacation Made Easy because they are a third party and asked why they cgarged us teice the amount and if they would refund the difference. They refused to do so. The boat tour company also was only paid $50.00 from Vacation Made Easy. So they actually lost money on our tickets. The boat company tried to get a refund for us as well. The supervisir from Vacstion made easy was very rude. I will never usethis company again or reccomend them to anyone else. They steal you blind!

Not sure how this company stays in business. My son gave us a gift certificate which we misplaced. When we found it they said it had expired and had no value. After some discussion they gave 50% of value. We got tickets to Noah at a 20% premium. I asked why - they said that was their price. Web page said price guarantee - but it's not thru them it's something to do with Norton. Useless. I definitely won't recommend them or do business with them in the future. I wish I could give them 0 stars! I definitely wouldn't give a gift certificate from this business.

Ok we had reservations for a cruise then because of Covid it was canceled, then they want to give us a dinner show! That was canceled! So they offered a carriage ride through Nashville! We paid of course $246! Got on the carriage ride on September 17 and the girl knew nothing! Now when I call they refuse to give me a refund! They claim once you do it you can't get a refund! How were we suppose to know! DONT EVER USE THESE PEOPLE!

I'll give them 1 star. Paid for tickets through them for Passion Play in Eureka Springs AR. Paid $98 for two tickets. At the box office, 2 tickets would have cost us $58.

Live and learn. I paid my tuition on that.

A ripoff of course. And to boot, they couldn't apply the charge to my credit card the first attempt.

Shady organization, but we consumers need to be better than these kinds of companies. I wasn't. Hopefully others will read these reviews and save money.

Scam- no tickets! Wouldn't give back money. Bought tickets from them for $188 and on the official ticket sales site were $122. Allison the sales rep manager was rude kept telling me it was their policy to take some of your refund even after a few hours after ordering and she couldn't do anything. I don't buy that-all US companies can do what ever they need to make customers happy and satisfied. Then she told me this is just going round and round and she hung up on me. Not sure how people can work for dishonest companies. Please save yourself frustration and money. I live and learn.

Stay away from this company. Even the Better Business Bureau warns individuals to be careful in dealing with them. As everyone is aware many events both now and in the future are being cancelled due the COVID-19 virus since no one quite knows when we will get back to normal. Due to the virus our travel plans were cancelled. In addition, at 76 I don't need to take chances of being exposed to the virus.

I called Vacations Made Easy that sell tickets to the Grand Old Opry performances to cancel my tickets. I was told that I could not cancel with paying a penalty of almost $70.00. Given that most companies are bending over backwards to help Americans impacted by the virus, I find it selfish and unthinkable that Vacations Made Easy would try to profit from this pandemic.

A very greedy organization with terrible customer relations. If you see these name come up on any ticket sales, just save yourself lots of headaches and click "delete."

My husband and I had a trip scheduled to Myrtle Beach S. C. for 3/26-30. We bought tickets to two events but in light of the travel restrictions and "STATES OF EMERGENCY" in our home state and S. C. we chose to reschedule. VME would not accommodate this request at all and we basically gave them $200 for being a horrible company. We will never do business with them again. When schools are being closed and other public venues are postponing or cancelling events one would think that rescheduling would not be a problem. We would have still gone and they would not have lost any funds but just at a different time.
Very disappointing. Great American business... Way to support the country

Ordered tickets through, what I thought was the Grand Old Opry in Nashville. Instead I was told to pick up a voucher at a different location and then go to Grand Old Opry for the tickets. Hell, I'm a visitor with limited transportation. This sucks so I called to cancel ticket order but my refund is only 65%. Might be be worth it though. Hopefully the refund shows up on my credit card but after reading the BBB review I am nervous.

Their website is a complete scam/fraud and looks exactly like the site of the venue/event you are trying to book for. Then, only AFTER you commit to buy and pay, you get an email telling you where to drive in order to physically pick up your tickets! No joke. So you end up paying 30-40% MORE than the event would cost if you just went to the venue yourself, AND they won't even email you electronic copies of your tickets, nor can you print them yourself. Like I said, you have to waste time and expense now traveling to wherever their local office is to pick up the damn tickets - that you just OVERPAID for as well. Oh, and when you file your claim with your cc company or paypal, be prepared for the lies they will come up with.