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From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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There's no way of charging the remote. If you actually read this please let me know how.
Haven't used yet, but showed on time and appears to be of good quality.
Beats hand pumping wish I had this sooner! If anyone is debating just buy it you will not be disappointed!
Item was as described, and shipping was fast. We have used this item for a week every day without fail.
I have ordered several items from VEVOR, all of them work great. I'm what you might call a DIYer, not using anything commercially (yet). Some shippers are challenged by getting things delivered without damaging the box, but so far, everything inside the boxes I ordered has been fine. Shipping has always been early or on-time.
The extension was easy and the ladder was solid while I was cleaning gutters. However, retracting the ladder was extremely difficult
Dear customer,
We received your review on Sitejabber.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team
I like ordering from vevor. Good quality products at a fair price and shipped right to my door within a few days. Very satisfied. Thank you.
I have two retractable hose units around my house, chainsaw for small tree jobs, and recently just received a 4 gallon sprayer. All these products are excellent for completing my lawn and yard jobs. Great quality and durable pieces to use for your home. Oh, I also have a lawn edger that gives my yard a straight edge and looks sharp in the neighborhood.
Product showed up missing all the hardware needed to assemble. Returning needs approval, Still waiting on 3rd day now for resolution. Need this ASAP for a project and still no word. Other retailers have instant results
Dear Customer,
Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue.
We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates.
Thank you for your understanding and patience.
Sincerely,
Vevor
Everything I've purchased has been exactly what I expected and was delivered super fast
On time and product was as advertised. Easy to order and great quality. I'd use again.
Great price at a great time on a long time on my tool bucket list item.
I am disabled and on a limited budget but still young at heart when it comes to great tools.
The order was shipped and received very quickly. The price ws reasonable.Because of price.
Excellent product quality at a very good value price wise and very happy all around will recommend this website to all family and friends.
Not realizing this was a vendor of all assorted junk I purchased a septic tank pump. It malfunctioned 1.5 years into a 2 year warranty causing my house to flood 3 times in one day and upwards of $100,000 damage in 5 rooms including floors and walls. I contacted them and the games were on. First, they denied the order, then denied the warranty time limit. I proved the so-called customer service wrong on all counts. The emails, pictures, and other documentation were submitted and what was returned was auto-scripted emails with no resolution. The first clue should've been that they're based in China. Think Temu. Cheap crap.
Dear customer,
I am sorry for the unpleasant experience.
Could you please share us more details, like your order number? So that we can better help you?
Thank you for your patience.
Best regards,
Vevor
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We received your review on sitejabber.
We're very sorry to hear about the unpleasant experience you've had with us so far.
I am Now creating a follow-up ticket for you.
Our related colleague will get back to you as soon as possible.
Please free to contact us again if you have any questions.
Best regards,
Vevor Team